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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $386.99

Customer reviews

Rating 4.3 out of 5 stars with 3537 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,537 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! But then you never know with technology. But I like the clean lines and black interior which looks like porcelain . Delivery was quick, and the installation went well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. Fully satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. Does everything it should and looks great. Customer service was top notch. Microwave was delivered a day early.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new microwave and founf the perfect fit for my kitchen. Has many settings and pretty self explanatory. We actually installed it ourself but honestly you need at least 2-3 ppl to help so just an fyi.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Diana, I am happy to hear you are loving your new Samsung Microwave. I know how great it is when all your expectations are met and I am so glad we were able to do that for you. We thank you for being such a great part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Nice large microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new samsung microwave that is fingerprint proof and matches my stove and fridgerator. I bought in on the Klarna app and broke it into 4 intrest free payments.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect with a couple dings but all ok needed badly other was broken.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. Easy to use.. except for the clock.. stupid where they put that button to change the time.. but other than that works great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Gchild211! Thank you so much for letting us know what you think about this microwave! Your opinions mean a lot to us. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great Warms everything up super fast. Easy to clean Overall great purchase

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 3 out of 5 stars

    MD shopper

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first bought this microwave to replace the previous one that was no longer working. We got it and notice it was not heating up properly. Contacted Best Buy Customer service and they replace it with a new one. I personally think the touchpad is not user friendly but the microwave does its job.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you very much for your observation of our microwave. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    I’m really enjoying my new Samsung microwave oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new microwave. It’ has many different features and it warms and defrost your food so well. I love the build in fan and light on the other side and it’s f very cool to be to have the option to use the turntable on or off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Versatile Cooking Convenience with Samsung Over-th

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel Samsung 1.9 Cu. Ft. Over-the-Range Microwave adds a sleek touch to my kitchen while providing efficient cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. The item does work with adequate features for my needs in heating and defrosting frozen foods.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave. My only complaint is that you cannot use the timer and the microwave at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is sturdy, built with quality. This microwave has alot of extras that we didn't realize that it had. We bought a stainless steel which is nice but we bought a Samsung refrigerator after and only could get it in black stainless steel and we tried to return microwave to exchange it for the same microwave but in black stainless steel and we still had it in box never touched and 17 days tried to return or actually just exchange and for a more expensive one and they wouldn't let us as this item only had 15 day return which was ridiculous but the microwave itself is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to install. Settings work as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful microwave, easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clean design and ease-of-use of this unit will fit in with any kitchen... we have a KitchenAid fridge, LG gas range, and who knows the dishwasher... all purchased from Best Buy. Everything still ties together very nicely and this shiny new microwave is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Love all the features. Replaced an older GE with this microwave. It matches our Samsung gas stove recently purchased. Recommend 5 Stars!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied with this unit. Large capacity, easy to install. The only issue was to figure out how to set the clock but found a youtube video that explained it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price - But - No Internal Light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is proving to be a good value ut, has one major fault. When you are using the microwave, there is no light inside, as most microwaves do, to see if the food being heated requires attention. Have to use a flashlight is annoying and opening and closing all of the time is not effecctive.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good looking microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great amd appears to work very well. Nice dark ceramic interior. Decent instructions for installing but definitely recommend an extra set of hands.

    I would recommend this to a friend