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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $386.99

Customer reviews

Rating 4.3 out of 5 stars with 3537 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,537 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it. Still learning to use it and the placement of the different touch buttons. Having trouble with setting timer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would purchase again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. It is essy to use. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the microwave now for a little over a month. I like it. Cooks quickly and evenly. Easy to clean, the interior is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solid Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my mom. Installation was easy enough by myself and the price was fair. I had to return the first one because of some damage, but Best Buy was quick to get me a replacement. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems since i recieved it easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Heats like a champ

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great on space. I like the fact that the inside is black, do it doesn't look dirty with a little spatter

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Over the Range Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks well, easy to clean and looks good. Only reason I am not giving it 5 stars is I miss the express buttons my last microwave had.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My new wave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works very well Settings for several of the items are right on in that they cook the item correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good value product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent over the range microwave. It does the job, and is very on the eye. A nice design. It provides good value.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Just does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave after my previous GE microwave broke. Overall the microwave does the job. But some features I miss from my GE microwave: 1. express time cook missing. Doesn't have express cook , so every time I have to put in the time. 2. Buttons are hard to press. 3. Changing the settings is not trivial. 4. The build quality is not great, feels plastic.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! Thank you for taking the time to leave your feedback. Please know that we hear your concern and they do not go unnoticed. I have also provided a link that will address your concerns with the buttons being hard to push. (https://www.samsung.com/us/support/troubleshooting/TSG01001961/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143909003
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Looks really nice over range we also purchased

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    bp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit for the money. Simple, but does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love My Microwave....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My New Samsung Microwave....It is absolutely Wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't make as much noise as our prior Samsung microwave. We just use it to reheat or defrost food. No complaints so far.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    Mehhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one installed never worked. There was an error code stating ‘door’. Quickly evident the latching mechanism is faulty. Online research shows Samsung has a problem with this. The replacement works but we feel it cooks at 90% of our previous microwave. Also annoying you can’t cook and use the kitchen timer at the same time. It only can have a single running clock. Which constantly poses problems for us.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. We are sure that you will enjoy this unit. Thank you for choosing Samsung and being a part in our growing family. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clean look it has and the easy to clean surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in my kitchen with my other stainless steel appliances. Would recommend for someone with other stainless steel appliances who needs to replace just their microwave.

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 4 out of 5 stars

    Sufficient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t start heating automatically when hitting add 30 seconds and light went I’m out underneath after a couple months

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Samsung dishwasher and a Samsung fridge so we wanted the microwave to match. The quality of Samsung seems to be well matched with the price so overall feel like it's a good value. It seems easy to use and looks great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's wonderful to hear from our loyal customers like you, Emily! We're so happy that you're happy. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Best man for all jobs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not really the appliance that's impressive, It is a Samsung refrigerator That alone is the gold standard for me But with any purchase and delivery you get There are always mistakes What impressive is the manager at Best Buy who went above and beyond to make it amazing His name is Will at the Farmington, Utah store He is what made this experience what it was Please hear me and seriously consider promoting this man to a position that better suite's his nature Head manager sounds about right He could definetly teach everyone aomething about costumer service

    I would recommend this to a friend