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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $386.99

Customer reviews

Rating 4.3 out of 5 stars with 3537 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,537 reviews
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for one in my house that was about 6 years old and didn’t provide the power needed to heat Food all the way through. This is a good value and performs as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice microwave and easy to use. I love the black interior because it does not show the mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! But we have only had it for a week. My husband and I installed this microwave and it wasn’t horrible to install. As of right now my only complaint is the stupid little bit of instructions they give with the new product. After install we were trying to set the clock and going by the instructions it wasn’t working. So my husband looked it up on google and the instructions he found were completely different than the instructions that came with the product. He went and tried to set the clock with the instructions he found and it worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good looking unit. Heats food evenly.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking unit. Heats our food up. Digital readout is bright blue and visible from across our family room. Really like the option to turn off turntable. Big glass turntable and plenty of room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking modern finish. Does the job and not too expensive. Make sure you have the correct vent adapter before installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    What I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably inexpensive, full size microwave. Straightforward installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing works perfect so easy to clean differently would recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this 1.9 cu ft over the range microwave on 6/15/2020 in Philadelphia, none of the stores in S. Jersey carried this product including Home Depot & Lowes, earliest avail is in July. I had installed one 10 yrs ago, now I also watched Youtube video to confirm with the mftr install instructions. Follow every steps, drilled 2 holes through the cabinet on top & mounted the hanging bar properly on the wall. With difficulties, my petite wife assisted me to lift the microwave onto the bar. Screw the right side long screw into the microwave & it went smoothly but the left one only went halfway & could not go further. Something was blocking it. This was after 4 hrs of careful planning & hard labor. Now, leave the microwave onto the bar. Test it & it works. Recommend to try the screws prior to putting up. Will update once I get response fr Best Buy or Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave with a high vent that really takes up the steam, etc from the stove top. Easy to use and program and very adaptable. Consistent cooking of items.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Roomy microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is roomy enough to hold a large plate to reheat food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Operations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how quietly it operates, this unit must be at the top of the microwave oven.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace our old unit. This one was easy to install and so far works great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . It cooks so good and is very big inside

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been go so far need better instructions hard to set the clock and auto settings

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Mike! We're happy to hear that you are enjoying your new microwave! I have attached a link to our user manual with information on setting the clock and auto settings starting on page 10 (https://bit.ly/3sF0z7v). Thank you for being the best part of Samsung! ^Shay Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Has so many options and love the metal interior vs. White interior most microwaves have. Easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    over the range microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless steel looks great in our new kitchen. The microwave works well also it is easy to use first thing in the busy mornings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look at a great price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great at a great price just got installed can’t wait to start using

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave. It’s stylish, easy to use and heats to perfection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am VERY UNHAPPY with this microwave. It supposed to be fingerprint resistant, but it is NOT. We did not even use it yet and it looks like it was in use for a week. The quality of the display is questionable too. I am afraid that after a few months of use it will crack. When you turn fan on at the highest speed #4, the whole kitchen shakes, at #3 it is not much better…., even at #2, we had to raise voices just to hear each other. Speed #1 is not as noisy, but it does not pull much air out. The instructions that came with this appliance were incorrect. It said to “Use Control Setup to change mode”, the kicker is that there is NO Control Setup button. I had to google for instructions on how to change time. But the biggest concern I have is that the door NOT aligned. It looks AWFUL!!!! -see picture--

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are sorry to hear that you are dissatisfied with your appliance. We are continually improving our products and your feedback is vital to that process. I am including a helpful troubleshooting guide to support your concerns on the noise (https://bit.ly/3djQQKn). In addition, I am including a helpful link to assist you with keeping your microwave looking flawless (https://bit.ly/3sAIO6t). If you have any further questions or concerns, please reach out to our support team on Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. When you contact us please be sure to include ticket number (1143133290) to help us pull up your information. We thank you for choosing Samsung. ^Lena Samsung

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great overhead microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Been about a year now haven’t had any issues and easy to install.

    I would recommend this to a friend