Customer Ratings & Reviews

Works good and looks good easy to clean so far no problem at all love Samsung

I love this microwave after installing it. It is a great addition to my kitchen and matches my other Samsung

Turns out mounting system was so similar to old GE that we reused the bracket, greatly simplifying installation. Microwave also seems to work very well and looks good too.

Great microwave. Excellent installers for the microwave. Very happy with it.

Bought it for a gift. They really love it. It works great.

It’s nice and easy to use. I like the express buttons on my old microwave. But this one looks really nice

My older Samsung died replaced with this one. Only thing there’s no manual and took a minute to figure out how to set clock just hold down the clock on the power level and boom time

Great microwave, easy to use and clean. Pretty and functional.

Works perfect. Really good looking microwave oven. Very spacious and silent. Glad I went back to Samsung. High quality appliances. Highly recommend it. Very good price too.

It is on okay product. I am not a big fan of the control panel as it seems that the buttons do not quite line up with the control panel.

Functionality-wise, this appliance works as expected, and I’m happy with that. However, design wise, I wish that the door was flat on the face instead of the bent metal flare at the bottom. One week in to owning it, I caught that part of the door with the iron stove grate trying to clean that, and I’ve dinged the microwave. Ugh. We’re living with it, but man, I am disappointed that it’s so delicate.

I recently remodeled my kitchen. Looks great. My tenant loves it.

Purchased a new Samsung kitchen set including microwave, stove, dishwasher and refrigerator and everything has been great so far. The microwave install was poorly done initially by a third party contractor via BestBuy. Once the poor installation became apparent I contacted BestBuy and their tech immediately agreed that the installation was not done properly. BestBuy not only reinstalled the microwave but actually replaced it with a new one due to damage arising from the initial install.

Price and quality are the main factors that influence in my decision

WILL RECOMMEND IT. SPACIOUS AND NICE. wILL BUT FOR MY SISTER

The unit is very nice as for heating and everyday use. The instructions were not very useful. Just setting the clock was not clear at all! Had to google it! Just to set the clock! I am very good at electronics and if I can’t figure out how to do something like set up a clock! That was crazy! But besides that I do like it. Better instructions would be recommended!

This is a great microwave especially for me because of the simplicity of operation, especially when thawing and or cooking frozen food items.

Replaced old microwave. Installing took a bit but would be for any replacement. Works perfectly. Doesn't have a lot of bells and whistles but price reflects. Would buy again.

Best microwave I has owned for speed and consistency of cooking. I also love having the high CFM exhaust fan but it is loud on high speed. Besides the loud fan, the other thing that I wish was different is the difficulty in seeing the food when the microwave is cooking. The window is almost impossible to see through and the inside light is dim. Not a big deal but kept me from giving 5 stars.

We only bought this one because we knew it would be an exact replacement for our older Samsung which means an easier install with the top vent. Good but hidden dent. if/when you get this, make sure to remove all the protective coverings before you install it. we left ours on thinking this would protect it from scratches anf fingerprints during the install. so after it was fully installed including the top vent install, when we removed the protective coverings we found 2 dents at the top of the door that are very visible. the box asnd packing material were perfect and we were really csreful installing it. the dents were in an area that we did not even touch or go near so it means the dents happended in the factory snd they didn't cstch it or they ignored them and covered them. they weren't csaused by shipping. we didn't want to go through ther hassle of taking it all down and re-packing it and lugging it back. the only options given were return/replace or a 10% STORE CREDIT toward a future purchsse. not even $25 credit toward this purchase. since we got it on sale for $250, the credit was only $25. They didn't give $25 per dent. just $25. However, it's been almost 3 weeks and still no credit received. we will try calling them again or maybe we have to go back there to complain in person. so make sure to fully inspect before you install. but that still means that if you find dents, you will still have to repack it and lug it back to the store. AND your replacement will also have to bve fully inspected before the install in case it is also dented. this was a Samsung screw-up but Best Buy should have at least offered to credit this purchse.... not a future purchase. We would havwe returned it for a replacement LG because we are now angry that Samsung didn't help us, but there were none in-stock