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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,539 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, no complaints so far. Hope it lasts longer than my whirlpool piece of junk that I spent almost 500. On and lasted only 2 years after being service 3 months after I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Operations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how quietly it operates, this unit must be at the top of the microwave oven.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace our old unit. This one was easy to install and so far works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great oven and looks beautiful in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New over the range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking microwave. Works fantastic. Easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    What I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably inexpensive, full size microwave. Straightforward installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Cooker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I has owned for speed and consistency of cooking. I also love having the high CFM exhaust fan but it is loud on high speed. Besides the loud fan, the other thing that I wish was different is the difficulty in seeing the food when the microwave is cooking. The window is almost impossible to see through and the inside light is dim. Not a big deal but kept me from giving 5 stars.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Mark. Thank you for taking the time to share your Samsung experience with us! Also, this link will help resolve some concerns: https://bit.ly/3BRGBHU Thanks for choosing Samsung! ^Ty Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave especially for me because of the simplicity of operation, especially when thawing and or cooking frozen food items.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and easily fit on the opening. The layout needed to be adjusted but got it yo work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to operate. Good even cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality microwave. Previously had a hood above our range, but I was able to install this by myself in place of the hood. Still holding up strong with zero issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very clean and updated. My family and I are very happy with this purchase. I am going to update all of my kitchen appliances to Samsung as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a set of Samsung appliances in black stainless steel and they look so sleek and modern. It works great and I love that it is fingerprint-resistant.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great microwave so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to replace our over 20 year old microwave and stove. Got an early Black Friday deal on the stove and the microwave looked nice with the stove. Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Install was simple. Looks good. Nice

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great overhead microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Been about a year now haven’t had any issues and easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    I like it but it isn’t that easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to keep putting in the time for the clock. They need to re-design the clock in how to put the time in.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Superwoman1! Your feedback about your experiences with this microwave is very important to us. Thank you. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Decent Microwave - Poor manual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy since I was replacing an older Samsung. The wall bracket was the same. I only wish the top screws were in the same location. There is minimal instructions on using the touch pad for heating and I am still doing a lot of trial and error. My previous Samsung was much more user friendly. But, this one does work once you figure out the controls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and looks good easy to clean so far no problem at all love Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave. It’s stylish, easy to use and heats to perfection.

    I would recommend this to a friend