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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $386.99

Customer reviews

Rating 4.3 out of 5 stars with 3537 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,537 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great Wonderful installation by great people Nice features

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and looks amazing. It was super super easy to install, from removing the old to having this one running took 1 hr by myself.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 2 out of 5 stars

    Buyer beware

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strange that a microwave does not have a time control place on the pad. It is truly a pain in the neck to change the time. The directions provided are inadequate and are difficult to follow- seven for tech savy people. Imagine what a person with little tech ability has to go through. On most models, you press clock,enter the time and press clock again. Not this model. Big mistake!!! Samsung has taken a simple procedure and turned it into a nightmare. Appliances should be user friendly-not a challenge to frustrate the user. NOT HAPPY.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. If you are having trouble using some of the features we have built into this unit, check out the user manual from our website. See link below:
      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product my mom loves this thing and love the extra features like the light at the bottom for stove top cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for another brand so I thought it would be difficult to put in its place but it was remarkably easy. Works great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality appliance. Nice appearance and works well. Installation was quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    OTR microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it couple of months back. So far so good, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung over the stove microwave was a lifesaver. Smaller and sleeker fits perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent microwave kind of low on features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the microwave ok but I do not like the fact that my magnetic splatter guard that sticks to the inside top on my old microwave has to be put off to the side inside the microwave when not in use due to how the top of the inside is made. I also with it had some one touch times for like 1 - 3 minutes. You have to push 300 start for 3 minutes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install and looks great,only setting time was an issue not in instructions but went to google and it was right on top.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WJBMSN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! I would recommend. For the price it performs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave - very spacious and works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight (for installing), spacious, great working microwave. Perfect for a replacement and what a great upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nita

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this microwave is easy to clean.

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 3 out of 5 stars

    It heats

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. It heats the food but not evenly and I would prefer the option of automatic start, however, that is not a big deal.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Monique,

      Thank you very much for your review of one of our products. Several factors might affect the distribution of heat inside the microwave.

      We would like to speak to you directly to gather more details and see how we can effectively assist you.

      Please feel free to get back to us the soonest via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146697722), to help our team pull up your information.

      Have a great day!

      ^Rodel Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Big microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very quiet and absolutely massive. I haven't tried to yet but it's big enough to fit a while frozen pizza.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for sharing your review of this Samsung microwave with us! ^Ty Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is nice. It is a big upgrade from what I had. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Over the Stove Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks beautiful over the stove. I like that it has options then the old one. The installation by your tech was quick.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Product and Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match for other Samsung item purchased to update kitchen. The features are the latest and the design is on point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite brand makes an awesome microwave. What more can I say. Easy to install, easy to work. Very powerful and looks nice in the kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    Can’t Set Timer While Cooking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave looks good and works great as a microwave. I kind of assumed that I would get an LED light at the price point but apparently not with this model. You also cannot use the microwave and set a timer at the same time which I feel is a major issue.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly (1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513)
      Referencing ticket number:1143908784

      Thank you for choosing Samsung.^Nic Samsung