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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $386.99

Customer reviews

Rating 4.3 out of 5 stars with 3537 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,537 reviews
  • Rated 3 out of 5 stars

    Faulty sensor

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a year...when we would turn on light underneath, the entire microwave would get hot on the outside. So hot that you didn't want to accidently touch the microwave at all and NEVER use the light underneath Never could figure it out so Best Buy replaced it after warranty check.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ElaineW,

      Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for the money, and it looks good in my kitchen with my other Samsung appliances.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JMEC, congratulations on your Samsung Microwave. Thank you for taking the time to share with us. We are so happy to welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement . My old samsung stainless steel microwave died, This one was as easy to install and works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely microwave. Very spacious, stain resistant, only thing I wish the microwave did have is a second shelf on the inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door Steams up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and operating microwave, the only thing I don’t like about it is during operation the door will steam up from the out side almost like there is a door seal leaks or something. Or possibly the door insulation and stainless is just to this..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Over the range microwave and installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well. Installers were on time and performed the installation very professionally. Many thanks to them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking. Easy to use. Some family members wished it had automatic time buttons. Press 1 for 1 minute. Otherwise no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First two had issues but Best Buy was very good and worked with us and we have one that works. Looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did end up purchasing from Lowes and canceled our Best Buy order but we love the microwave. The sensor cook works really well! I do use the popcorn button, but I watch it, sometimes it gets it perfect and sometimes I have to stop it a little early, up to 30 seconds. Overall very happy with the microwave!

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, no issues! Setting the clock is not obvious, but easy once you figure it out.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    Underwhelmed, but does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for our older Samsung Microwave that stopped working. (Meaning it fit in current location). Works good. Some settings were not available (ie. Timer for setting nightlight under microwave, auto add 30 secs button) that older version had.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there BBCustomer, I would like to congratulate you on your new Samsung Microwave and thank you for taking the time out of your day to post your review. I understand you believe your unit is missing key features and would like to provide this to our design team for future products. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the microwave fairly well. I love the look and the blue interior. I would have liked if it had quick start buttons/functions. Melting butter is also a chore in that it seems to explode even when not fully melted and within 15 seconds into the process. Other than that it is a good purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review white Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Shows fingerprints that won’t come off with a swipe of a damp cloth. Mostly on start and stop buttons. Light isn’t very bright either inside or outside. So far it performs as expected. Doesn’t have one touch express buttons as my other one did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped at Home Depot and found the same unit at Best Buy for $80 Wes huge savings !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy operation, too bad they don’t include manuals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy settings for reheating and single sensor press cook option for items like popcorn. Only downside was they don’t include printed manual, instead you have QR Code to pull up manual. Although the QR code did make registration with Samsung easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really good microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was really easy to install and it works beautifully

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features reasonable price not too hard to self install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, nice appearance, works great. Clock adjustment was a little hard. Lots of cocking options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROWAVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS WONDERFUL AND LOOKS GOOD! MATCHES OUR OTHER APPLIANCES WE BOUGHT A FEW YEARS AGO

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Zaps well, clock loses time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, the microwave works well and looks nice. Strangely, though, the digital clock loses about 2 minutes of time each month, requiring a reset of the time which is more of an annoyance than anything else.

    I would recommend this to a friend