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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,539 reviews
  • Rated 4 out of 5 stars

    Door Steams up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and operating microwave, the only thing I don’t like about it is during operation the door will steam up from the out side almost like there is a door seal leaks or something. Or possibly the door insulation and stainless is just to this..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, matches the rest of the appliances in my home. Lot of easy to use modes and quick installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my kitchen.... and the price was right. The fact that it was available that day was a great bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Zaps well, clock loses time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, the microwave works well and looks nice. Strangely, though, the digital clock loses about 2 minutes of time each month, requiring a reset of the time which is more of an annoyance than anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice over the stove microwave! Easy to install…we did it ourselves! Beats up everything quickly!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we're glad to hear that your Samsung microwave is working well for you! ^Ty Samsung

  • Cons mentioned:
    Heating

    Rated 3 out of 5 stars

    It heats

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. It heats the food but not evenly and I would prefer the option of automatic start, however, that is not a big deal.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Monique,

      Thank you very much for your review of one of our products. Several factors might affect the distribution of heat inside the microwave.

      We would like to speak to you directly to gather more details and see how we can effectively assist you.

      Please feel free to get back to us the soonest via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146697722), to help our team pull up your information.

      Have a great day!

      ^Rodel Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in desperate need to replace my microwave. This one is perfect, does exactly what i need it to do. easy installation and use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave with excellent features and a good value,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with our new Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eye appealing with no vent showing from the front. Shows fingerprints on front. Like the inside coating of the oven. Doesn’t seem to have the quick high power heating as the old one. Still give it a 4 star.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look of this microwave is amazing. However from a functioning perspective it is not as good as our old GE microwave. It takes longer to heat. It also does. It have the express 1 minute or 3 minutes express buttons that even cheaper microwaves have. Also there is an annoying sound at the end of the heating cycle as if this is going to die on you soon.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the detailed feedback, Unplugged! Samsung definitely strives to continuously improve the overall customer experience. We are grateful for your input. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love our new microwave. It looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our new microwave. It’s easy to use and looks great in our kitchen. Miles, the installer is very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really good microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was really easy to install and it works beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work just fine for the price. Bought this on sale. I like the stainless steel look.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Over the Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, big enough for a big container, functional and good quality. Best thing I've bought in the past few years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A good little zapper.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, gets food really hot. Easy controls, easy to keep clean. Good size inside. Haven't tried the sensor yet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Over the range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new over the range and this worked just fine for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Microwave with features we sought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We sought a OTC Microwave with 4x exhaust fan setting, Sensor Cook and a cooking light that is centered. The Samsung fit the ticket and with much more features for the money of which Best Buy pricing was the best. We are Very happy with our choice; the Samsung 1.9 cu ft.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy install. Has all you need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality unit with easy to follow installation instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product for value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to work with very efficient will recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and quality are the main factors that influence in my decision

    I would recommend this to a friend