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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,539 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave and it looks complete with my new range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great microwave, easy-to-use, nice readable buttons, great functionality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is easy to use and looks great in my kitchen. It cooks evenly. I’m pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A microwave to like from the start

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sweet unit that replaced one that was a dozen years old. The wattage output on the radio waves is very reliable; two strips of bacon cook perfectly at 2 minutes on high every time. We did have to install supplemental lighting close to the unit because the all-black of the unit makes it hard to see without it (or with the huge overhead light in the kitchen). We like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, many options Great color inside and out Easy to keep clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and functional. Looks great in my kitchen!!! I love it!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Rollingib, I am glad to see that you are liking the quality of your new Samsung Microwave. We are glad to be the choice for your home and welcome you to our community. ^Brad Samsung

  • Rated 3 out of 5 stars

    Basic model-unlit key pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic unit - I wish I had reviewed a bit morezz. Fingerprint proof SS finish is nice. Touchpad not lighted- would be helpful for midnight snacking. Not as intuitive as I’d like but we were in a hurry. Installer was top notch.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave and thank you for your review. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, not as noisy as other units, and easy to clean. Just fiits the 30” opening.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great presets

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many great preset programs, easy to clean, and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great above-range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great microwave overall. Much lighter than our old one so I could carry and install it myself. Very happy with the variety of presets and the 4 different fan speeds. I am glad it can be used with an internal filter or vented outside so that we could still use it if we install an outside vent someday. My only complaint is that the fan runs at reduced power if you are also microwaving something at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new microphone very much. When using it, very quiet. It fits perfectly above my stove .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty sensor

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a year...when we would turn on light underneath, the entire microwave would get hot on the outside. So hot that you didn't want to accidently touch the microwave at all and NEVER use the light underneath Never could figure it out so Best Buy replaced it after warranty check.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ElaineW,

      Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Aloe Samsung

  • Rated 2 out of 5 stars

    Bought from the best buy outlet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave from the best buy outlet and it was giving me some problems at first where it would just shut off randomly, but that has stopped and I’m just hoping it doesn’t happen again!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Sleek design. Very user friendly. Everything you could expect from a samsung

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and looks exactly like the picture , it fits in the space and works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice classy looking microwave. Many options. What a good decision to buy. Glad we bought the 4 piece set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plesantly Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program. Good quality. Very happy with purchase to match previous oven.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Granny13. We're excited to hear that your purchase is working out well for you! ^Ty Samsung

  • Rated 5 out of 5 stars

    Over the range microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave, great feature to have the fingerprint resistent stainless steel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microwave. Powerful and modern. I have an entire set of Damsung Appliances I love them All.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vey nice microwave - quieter then our previous one - cooks things very evenly - defrost works works amazingly - popcorn feature works great - my only complaint is that I miss my speed buttons -(push 1 for 1 minute 2,3etc) without having to push 100 start . Other then that I do love it

    I would recommend this to a friend