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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $386.99

Customer reviews

Rating 4.3 out of 5 stars with 3537 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,537 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave. A lot of features & easy to control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE our mew microwave! We could not close the door on the old one so its nice to just put something in an walk away :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great many options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and stylish look. Compliments kitchen easy install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and very easy so use or program. Great for the cost

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Putz! Finding a great product at a great price should be celebrated! We're glad you're happy with this microwave. ^Jecca Samsung

  • Cons mentioned:
    Heating

    Rated 2 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave 3 weed ago and it stopped working. I tried to take it back to Best Buy and return. They would not take it back because it was past 15 days. I purchased a Samsung because my last one lasted 11 years. Not this one. It did not heat as good as my previous one. When it stopped working the inside was so hot you could not touch. I'm thought it was going to catch on fire. Not happy with my purchase

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    sometimes good sometimes not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but doesn't last long this is my second 1 within 2 years and my First microwave the door plastic Latch broke. I replaced it with a new one both that in January it's April and it is Broken, Needs repairing already and While it was plucked up it was generating a lot of heat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice microwave! It looks beautiful over our range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great oven

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasers this oven to replace my older oven that came with the house. Install was very easy. I only drilled twice. My original brackets work just fine. Love how fast it cooks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works as expected. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave the price good and high-quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and install was quick and perfect and on time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate microwave, a bit short on menu options.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes longer to heat things on high setting than previous microwave even though wattage is equivalent (seems true of many newer microwaves). Does not have some of the convenient features on the menu options that we would like, such as number of reheat categories (only 3), softening butter or chocolate, etc. This is difficult to assess in the store without power to the microwaves. Took numerous tries to set the clock, not intuitive. Can't have timer running in background while using microwave for something else. OK as a slightly above basic microwave.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Doug. Thank you for leaving a review of your Samsung microwave. This information will help us improve the quality of our appliances overall Samsung experience for everyone! ^Ty Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nicely built Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy duty and beautiful in the black stainless steel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This is a repeat purchase for us (albeit 8 years later). Love the dark grey stainless steel. The delivery crew were quick and efficient, if a little bit standoffish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice microwave at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works GREAT! Definitely worth the price. Recommended for sure.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so glad you feel this way, Yvone! Thanks for sharing. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Microwave that serves its purpose in the kitchen .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my New Over-the- Range Microwave its serves pretty much everything that needs to warm in a timely manner. Now it’s your turn to pickup one at your conveniently locations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item recommended to buy super easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave worked as intended and was a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 1.9 Cu. Ft. Over-the-Range Microwave wit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy always has the best price great customer service and professional installation Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

    I would recommend this to a friend