Customer Ratings & Reviews
- Model:
- ME19R7041FG
- SKU:
- 6358144
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
A Beast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big and beautiful. I like the black features and inside, which I think will hide the splatters. My one complaint is that the touchpad shows fingerprints.
I would recommend this to a friend- Pros mentioned:Ease of use
Fancy microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, very stylish and modern. Totally recommended.
I would recommend this to a friend Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this because our 5 year old Samsung microwave was havin a loud noise that won’t heat the food. I thought this new one is better than our old but it’s not this I rate from 1-10 it’s like 5 as fair. I don’t like the smell it’s like a power burning smell and the sound is loud. Overall okay
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Crissy,
We know how you feel regarding your microwave producing a loud sound and not heating food. We'll do everything we can to improve your experience.
To help you with the sound your microwave is making, please visit this link below. Check the sound closest to your experience and follow the steps.
Samsung microwaves are making unusual noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Additionally, you can check out the link below for steps to help with your microwave that is not heating.
The Samsung microwave is not heating up or has stopped working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
We would love to speak to you to learn more about the burning smell coming from your unit.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147001203) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Too many features to figure it out easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are few instructions on how to use the many capabilities. I haven't read the online information and I need to. It is not that easy to figure out, so it is a little bit of a disappointment in that respect
I would recommend this to a friendAdequate microwave, a bit short on menu options.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes longer to heat things on high setting than previous microwave even though wattage is equivalent (seems true of many newer microwaves). Does not have some of the convenient features on the menu options that we would like, such as number of reheat categories (only 3), softening butter or chocolate, etc. This is difficult to assess in the store without power to the microwaves. Took numerous tries to set the clock, not intuitive. Can't have timer running in background while using microwave for something else. OK as a slightly above basic microwave.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Doug. Thank you for leaving a review of your Samsung microwave. This information will help us improve the quality of our appliances overall Samsung experience for everyone! ^Ty
Love the price on this installed microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our rental. Great value and looks great.
I would recommend this to a friendBrand response from Samsung
Posted .Finding a great product at an even better price is always fun! We're glad you like the microwave. ^Jecca
Samsung Over-the-Range Microwave is a good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is functioning as expected. Has many great features that make it a good choice such as Sensor Cook.
I would recommend this to a friend- Cons mentioned:Timer
Get the upgraded model
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I barely like microwaves but there was a space above my stove for it, so I bought this one. Do yourself a favor and upgrade. This is a painful experience. The glass rotating plate always comes dislodged, so I have to put it back in properly every time i use it. It has the quick 30 second timer, but you have to click it, then click start. Just get the upgrade, you'll be happier than I. Good luck!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello HeatherA,
We understand the disappointment about the dislodged microwave turntable and the timer. Let us help.
Below is a troubleshooting link to help with the turntable rotating performance.
The turntable does not rotate and is making noise:
https://www.samsung.com/us/support/troubleshooting/TSG01001970/
You may also refer to page 21 of the user manual for details about cleaning the turntable and roller rings.
https://downloadcenter.samsung.com/content/UM/202309/20230915151328185/O_ME4000R_ME19R7041FS_AA_EN.pdf
Should you need further assistance in setting the 30-second timer, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148279465) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Ease of use
Great Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, easy to use microwave. Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing microwave easy to install and easy to use and clean
I would recommend this to a friend Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave to replace a Samsung microwave that we have for 9 years. This is an excellent microwave, easy controls and relatively quiet.
I would recommend this to a friendQuality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This is a repeat purchase for us (albeit 8 years later). Love the dark grey stainless steel. The delivery crew were quick and efficient, if a little bit standoffish.
I would recommend this to a friendSamsung Micro
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome microwave for the money! It gets any job done without complications, the color is great, the fan traps pretty much all vapors from the stove!
I would recommend this to a friend- Pros mentioned:Ease of use
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, easy to install and easy to clean.
I would recommend this to a friend Remodeled my kitchen in 2016 with samsung package
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave broke after warranty was over, Had anothersamsung microwave installed by best buy and air with oil leaking to my kitchenand this one also broke. Since 2016 3 microwaves already.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We want to know more about what transpires with the microwave and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Ease of use
Top pick!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good product! It is very easy to use.
I would recommend this to a friend Watch the Heating Element...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this same microwave for three years. Countless uses on it and had a fluke heating element failure torpedo it. We got another one just like it. Worth it.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and simple purchase and very easy installation!
I would recommend this to a friend Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice basic microwave, we were replacing a similar Samsung that failed after 8 years. Best Buy had it in stock and I was able to buy online and pick up at the store in an hours' time. Very fast, very convenient.
I would recommend this to a friend- Pros mentioned:Ease of use
Works great and looks good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall easy to install and has been working with no issues
I would recommend this to a friendBrand response from Samsung
Posted .So happy to hear that you love your new microwave. Welcome to the Samsung experience. Happy Cooking! ^Cat