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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,539 reviews
  • Rated 4 out of 5 stars

    upgraded microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we continue to replace kitchen appliances, we continue to upgrade to Samsung. We have been pleased with the brand and this purchase fits with the others. While we have to learn the differences, so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great replacement...I love the no fingerprints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 1.9 Cu. Ft. Over-the-Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my GE microwave died on the 1-year anniversary after installation, I went back to Samsung. What a difference in quality for not much more money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ,is working just right, easy to clean and helps to reduce you electricity bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this Microwave. It gets used multiple times a day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! It is easy to use and is spacious!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because our old microwave broke and we wanted to match the other appliances. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new microwave. I bought the exact same microwave at Lowe’s then went to order a new upright deep freezer, which they weren’t taking new orders for. Went across the street to Bestbuy and found the exact same microwave $100. Cheaper! Bought it and went back to Lowe’s and cancelled my order.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable OTR microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and sleek looking. Large interior space.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy. This product does the job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated a nonfunctional unit in our house. Looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy installation with good instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product for a very nice price. Does it job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install would recommend this to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite the quality hoped for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our replacement...Too soon for that. No way to just relace parts. The turning table is a disappointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Over-the-Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 3-yr old Kenmore that lost its brains with a new Samsung 1.9 Over-the-Range microwave. Like the look and it is fast. Only confusion was trying to figure out how to set the clock as there is no "clock" button as on most others. Thank goodness for the internet. Otherwise, it's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what we needed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Looks great too. The lack stainless part is fingerprint resistant however the keypad is not but it does wipe off pretty easily. We installed it ourselves and everything we needed was included.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ~4 Months Old and It Died.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the process of getting the device serviced, but 2 weeks until they come. I purchased this microwave in-store after reading reviews of similar models at the same price range. I thought I was getting a pretty smart microwave for the price, but during the use of the microwave the wife and I would noticed that the sensor would not accurately heat the food. We noticed that our food would be blistering hot (overcooked) at the half-way point of the sensor. Most recent issue: Heating some veggies and boiled some water in the microwave, the timer ended and things were fine. The range/stove was not on, but as we were preparing dinner the light went off in the microwave. We did not hear a "pop" or smell for an electrical issue, but the microwave is dead. Used the instruction manual to confirm that this was a problem with the microwave. Customer Service: They were very helpful and very personable, which is a huge plus. As anyone would be with a 4 month old appliance, the reliability of the product. They will require a maintenance person to come out and check/repair the microwave. Technician called me after and together diagnosed a few potential problems, where he ordered parts for them to have when the technician comes; 1 to 2 week service call and covered with 1 year warranty. My concerns: I relayed to each person that my concern is if this is an overheating issue then replacing a burned out component will not fix the overall issue and I'll be here 4 months down the road. They told me: they won't know the issue until the technician arrives and diagnoses. Once that happens, they will have the option to replace or refund if the device is "un-repairable".

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Kyle. We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. Based on the information provided, you are currently working towards a resolution with one of our Authorized Service Providers. We are very confident that the technician will be able to resolve this matter for you.
      If you have any further questions or concerns, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143631688) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like this product. easy to install and easy to use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple microwave to work and clean at all times.

    I would recommend this to a friend