Customer Ratings & Reviews
- Model:
- ME19R7041FS
- |
- SKU:
- 6358118
Customer reviews
Rating 4.3 out of 5 stars with 3537 reviews
(3,537 customer reviews)Rating by feature
- Performance4.4
Rating 4.4 out of 5 stars
- Cook Settings4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. It is very easy and efficient to use. Looks perfect in my kitchen.
I would recommend this to a friend Rated 4 out of 5 stars
Samsung model ME19R7041FS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and does the job, no complaints as of yet
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave. Works super and look really shara all at a great price
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Holly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size on the inside. Helpful settings. Dark stainless color instead of white interior. Very happy Easy to install.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Holly, I would like to congratulate you on your new sleek Samsung Microwave. I am so glad we were able to help you with your new kitchen renovation. We thank you for choosing Samsung and welcome you to our family. ^Brad
- Pros mentioned:Performance
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave as open box and my wife love it. Been using it long before we installed it above the stovetop and it works perfectly.
I would recommend this to a friend Rated 5 out of 5 stars
Great microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this microwave! It’s much quieter than our last one. It feels sturdy and the light underneath is nice and bright. My 14 year old even commented on how well it heats all the way through, not just the edges. The sensors are really handy, too! Great purchase!
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Very good, not great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It matches our other appliances so it is fine, but it isn't anything special. The build quality is fine but the door is a little rattly, or hollow sounding. It lacks quick features like shortcuts in the number pad and there is no night light timer function or auto on/off.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Samsung Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Microwave is awesome very powerful and is nice and big inside.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not so great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First and foremost, I bought this microwave less than a month ago. While it was an open box, the manual and installation items were included. I was very happy with it, but have already started having problems with it. I have used it to reheat leftovers or heat up snacks. This partiular style is quite heavy and bulky; nonethless, it has an awesome exhaust fan and 3 light settings and the turntable, on/off feature. It has the open to turn off/on the turnable. I don't see turning when I reheat items. I've used it twice to reheat meals. The first time,I reheated some fozen spahgetti. I set it for about 6 minutes , then it turned off completely! I quickly checked the breaker box, thinking that may help. Wrong! It was completely shutdown for about 30 minutes. Hmm, I thought, that must be an isolated incident. Today, I heated some frozen brocolli. Again, I set it for 6 minutes. Much to my surprise, it shut down again. After 30 minutes, it is now working! Needless to say, I will need to uninstall it, so I can purchase a new one. Thankfully, I bought the warranty, so I will be returning. Sadly, this will involve paying to remove it and reinstalling it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi CynthiaR,
We understand how you feel about your microwave. We will be here to assist you in every way possible.
We recommend checking the resources below for steps to take when the microwave is turning off by itself.
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
Should you need support after the steps, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146636410), and it will help our team pull up your information.
^Rodel
Rated 2 out of 5 stars
Lots of annoying issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll start off by saying it heats food great, and if that’s all that matters to you, go buy it. Complaints: -Cannot use microwave and kitchen timer at the same time. Seriously, who at Samsung overlooked this inconvenience? -Cooktop lighting is supplied by halogen bulbs (very hot) that do not put off much light. I had to buy LED bulbs (about $10 each) that are more efficient and put out more light. Why is Samsung still shipping units with halogen bulbs, which are from the last century? -Fresh of the box the door was not aligned with the body, off by maybe 2-3 millimeters. Most people would not care, but it slightly bothers me. -Touchpad is hard to use, and scratches easily. You have to REALLY push the buttons hard. Several guests have asked what is wrong with our microwave. Also, the plastic surface scratches very easily. I cleaned it with a non-stick safe blue sponge and now the touchpad is covered with tiny swirls. If you buy this do NOT clean the touchpad with anything but a microfiber cloth. I've included a picture of the scratches but they are difficult to see. -The “stainless” surface gets dirty very easily. Despite all my complaints above, I begrudgingly continue to use it, because who wants to replace a 1-year-old microwave? On the other hand, I am hoping it dies soon so I can justify buying a replacement, and this time I will double check the be sure you can use the timer and microwave at the same time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mike,
We appreciate you informing us that you cannot use the microwave and kitchen timer simultaneously, the bulb does not put much light, the door is not aligned with the body, and your Samsung oven scratches easily. We apologize for the inconvenience and will gladly look into this for you.
Here is a link to a guide on how to clean your Samsung microwave.
https://www.samsung.com/us/support/answer/ANS00062285/
For reference, you may also check pages 10-16 of the user manual for information about using your Samsung microwave.
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
Please get in touch with us via our Support Channels below for other concerns to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144906314) to help our team pull up your information.
Thank you!
-Angelica
Rated 5 out of 5 stars
Love the look
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the looks of this thing inside and out. Matches and compliments our other Samsung appliances.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Matching microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It has lots of room. It fits perfectly above my stove.
I would recommend this to a friend - Pros mentioned:Design
Rated 2 out of 5 stars
Good microwave - but awful, awful lighting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate to give this a bad review, but we had to return it - the lighting was that bad The heavy window screen, smoked glass, and dark blue interior combine with the weak bulb buried deep in a poorly designed housing to make the interior almost invisible once the door closes. If you're doing anything delicate where you need to actually *see* what you're cooking - well, you're out of luck. Changing the original, dim, "long life" style lamp to a brighter LED appliance bulb helps - a bit - but not enough. Other than that, though, really nice unit, and if you don't need to see what's cooking, that dark enamel interior is really easy to clean
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Steve,
Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Leo
Rated 5 out of 5 stars
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently installed and looks great! Matched stive perfectly
I would recommend this to a friendRated 4 out of 5 stars
Microwave Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is okay, the light inside is not bright at all. The touch buttons have to be pressed firmly or it won't acknowledge the command. It's nice looking and goes great with my black cabinets.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Really nice microwave, futuristic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking microwave, is quietly and cook food really fast, the only issue is that when you closed the door is really noise, but is not a big deal to me.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Big microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave it’s big,eating the food really good.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Excellent microwave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Microwave. Functions very well, could not be more happy with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Midwest Samsung Fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I expected , good quality for the price . It’s more quite than the older Samsung !
I would recommend this to a friendRated 4 out of 5 stars
Microwaving
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Samsung kitchen friend (over the range microwave), is comfortably a dependable and efficient compliment to my new stove, and refrigerator, also by Samsung. I would like to know which are the best products for my appliances, to keep them looking as great as they perform their duties.
This review is from Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
I would recommend this to a friend











