Customer Ratings & Reviews
- Model:
- ME19R7041FS
- SKU:
- 6358118
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.
This summary was generated by AI based on customer reviews.
Samsung Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for all the features on this microwave.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Cheri. Thank you for reaching out to us with your review! ^Ty
- Pros mentioned:Design
This microwave is superior
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large oven, durable easy to clean non stick interior.
I would recommend this to a friend Loving it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! We love the functions on the microwave especially the four speeds on the exhaust fan. It runs quietly and heats food pretty evenly. My favorite feature is the popcorn button. I don’t know how the sensor works, but my popcorn comes out perfect. We haven’t tried all of the functions just yet, but we are pleased so far.
I would recommend this to a friendLooks and Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just love the bold crisp look and effeciency of this appliance!
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live this microwave, matches all Samsung appliances and easy to use.
I would recommend this to a friend Replace old microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great installed and working nice. Too new to add any more comments.
I would recommend this to a friend- Pros mentioned:Installation
Excellent Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave for the cost. Easy to install and prepares food well!
I would recommend this to a friend It looks great and does it's job!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had one just like this for about 6 years and it died on me so I had to find a replacement that looks very close to the oven that's also from Samsung. Everything is great except setting a clock can be a bit confusing and may require googling it.
I would recommend this to a friend- Pros mentioned:Installation
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung products are really good. The installation process was nice
I would recommend this to a friend A reputable product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying my new purchase. I love the features.
I would recommend this to a friend- Pros mentioned:Ease of use
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Cooks fast. Easy to clean inside and out.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to self install. Works great. Has good ventilation system as well.
I would recommend this to a friend Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this because our 5 year old Samsung microwave was havin a loud noise that won’t heat the food. I thought this new one is better than our old but it’s not this I rate from 1-10 it’s like 5 as fair. I don’t like the smell it’s like a power burning smell and the sound is loud. Overall okay
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Crissy,
We know how you feel regarding your microwave producing a loud sound and not heating food. We'll do everything we can to improve your experience.
To help you with the sound your microwave is making, please visit this link below. Check the sound closest to your experience and follow the steps.
Samsung microwaves are making unusual noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Additionally, you can check out the link below for steps to help with your microwave that is not heating.
The Samsung microwave is not heating up or has stopped working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
We would love to speak to you to learn more about the burning smell coming from your unit.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147001203) to help our team pull up your information when you message us.
Thank you.
-Kimberly
- Pros mentioned:Size
Nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave its big. and nice i would recommend it
I would recommend this to a friend - Pros mentioned:Performance
Four SS appliances!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good all round! Does an excellent job on all items!
I would recommend this to a friend Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the controls. Looks and works great, matches stove perfectly.
I would recommend this to a friendGood choice for us.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with it so far. Just one little quirk, but I'll get over it. The 30 second button requires you to push the start button also. I'm used to just pushing the 30 second button only. Also wish the controls were backlit, but that's show biz. Love the narrower swing door. We do not have a big kitchen, so that is a nice feature.
I would recommend this to a friend- Cons mentioned:Instructions
Operation Confusion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instruction sheet provided with this unit is sparse in information detail. That provided readily misleads, giving way to operation confusion.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Unreliable,
Thank you for sharing your experience with us. And we do apologize for not meeting your expectations about our product the Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - White
To understand further the features and specifications including the opeartion of your product.
here is the user manual for your reference:
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number:
1144469810
^Ross
- Pros mentioned:Performance
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working fine. Haven’t had it very long but so far...so good
I would recommend this to a friend great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love enamel interior and it cooks fast and is quiet.
I would recommend this to a friend