Customer Ratings & Reviews
- Model:
- ME19R7041FS
- SKU:
- 6358118
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
Great Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it.Has many features. Looks good and cleans up so easy
I would recommend this to a friendGreat product & price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, large interior and plenty of options. The keypad scratches SO easy! I strongly recommend ONLY a micro fiber cloth. Had I known that prior I would have not used a paper towel. The stainless steel matches great with the other appliances.
I would recommend this to a friend- Pros mentioned:Ease of use
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install and go!! Very easy to operate . Designed intuitively.
I would recommend this to a friend - Pros mentioned:Design
Very happy with this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and sleek. Very happy with this purchase.
I would recommend this to a friend Great unit with all the necessary functions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't have a lot of extra features or shortcut buttons but what it does have what's necessary for regular day to day needs. It's priced competitively and it has a handsome black cabinet. The exterior cleans easily with a soft microfiber rag when done daily. The interior size is ample for most uses. My family really like it.
I would recommend this to a friend- Pros mentioned:Size
Better Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A much better microwave with a larger inside area.
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive microwave with easy to use functioning.
I would recommend this to a friend Lasted 1.5 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving 3 stars only because of Best Buy's support. We bought this in late October and early December (1m2w) it stopped working. We finally got our confirmation to return the unit yesterday for the same model that can't be fixed and Samsung doesn't support our area.. thankfully we have a BB warranty to go along with this unit. BB did come out and look at it while it was still inside manufacturer warranty so tyvm for that. 2 stars for timeframe it took Samsung to authorize return, 4 stars for BB going above and beyond, 1-star for the unit we received. (3 stars overall) hopefully the next unit will work longer..
No, I would not recommend this to a friend- Pros mentioned:Size
Super compra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me gusta lo amplio que es, perfecto, fácil de limpiar
I would recommend this to a friend Un-Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interior is black…very dark and the function panel is also very dark and hard to see. After only having it about a month the turntable stopped working. Delivery was like watching The Two Stooges…they left a huge mess all over the place, sawdust from installing. They had to remove the television as it was built in directly above the microwave (same size as microwave)and said it was ready to go. In my oversight I forgot to check it and now it does not work! So overall I’m not too happy with Best Buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number: 1144734468
Leo
Shaky ground for install and damaged goods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was set for between 9 AM and 12 PM 25 May 2020. Came around 1020 AM . Seemed to be a fairly smooth take out and install. They then showed me damage to the top left of Microwave. They stated that they did not see it before it was installed. Box did not seem to be damaged, but I cannot state for certain. Anyway they said they would notify Best Buy that it had been damaged, and that I would get notification. None so far. I am waiting for your notice on this and a new install or at minimum 30% - 40% back on product. Damage seemed to cause doors slightly misaligned also. The installers also left without giving me the user manuals.
No, I would not recommend this to a friendLove the features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a reasonable price and easy to install.
I would recommend this to a friendStrong
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking and strong microwave !!! My wife love it
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Microwave. Great features. Love the reheat setting
I would recommend this to a friend- Pros mentioned:Ease of use
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave gets the job done. Would recommend to friends
I would recommend this to a friend Works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during pandemic when there wasn't many to choose from in stock. It wasn't easy to install & didn't come with all the parts we needed.
I would recommend this to a friendGood Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Use it all the time. Good Price. Easy to use.
I would recommend this to a friendNew microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the silver microwave before. When replacing it we had no doubt about getting the same one. This time we got the black one. It is a great microwave with a fantastic fan. I would recommend it.
I would recommend this to a friend- Pros mentioned:Ease of use
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and very easy so use or program. Great for the cost
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, Putz! Finding a great product at a great price should be celebrated! We're glad you're happy with this microwave. ^Jecca
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I waited a month to make this review. This microwave has done everything I have asked it to do. Best part is making popcorn automatically no more un popped corn. Exhaust fan is kinda loud but our last one was the same way. Clock is a little hard to set had to use YouTube. I’m happy with it
I would recommend this to a friendBrand response from Samsung
Posted .Hello Scott! Thanks for sharing your Samsung microwave experience with us! ^Ty