Customer Ratings & Reviews
- Model:
- ME19R7041FS
- SKU:
- 6358118
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.
This summary was generated by AI based on customer reviews.
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my new microwave. I bought the exact same microwave at Lowe’s then went to order a new upright deep freezer, which they weren’t taking new orders for. Went across the street to Bestbuy and found the exact same microwave $100. Cheaper! Bought it and went back to Lowe’s and cancelled my order.
I would recommend this to a friendGreat microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Bought a cheaper one and tried to use it. We took it back and this one was great! Tx bvsfilmproductions.com
I would recommend this to a friend- Pros mentioned:Ease of use
Works great and looks good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall easy to install and has been working with no issues
I would recommend this to a friendBrand response from Samsung
Posted .So happy to hear that you love your new microwave. Welcome to the Samsung experience. Happy Cooking! ^Cat
Perfect Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great replacement...I love the no fingerprints.
I would recommend this to a friendDecent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great. My only complaint is that you can't set a timer when the vent is on.
I would recommend this to a friendSamsung Over-the-Range Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 3-yr old Kenmore that lost its brains with a new Samsung 1.9 Over-the-Range microwave. Like the look and it is fast. Only confusion was trying to figure out how to set the clock as there is no "clock" button as on most others. Thank goodness for the internet. Otherwise, it's great.
I would recommend this to a friend~4 Months Old and It Died.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the process of getting the device serviced, but 2 weeks until they come. I purchased this microwave in-store after reading reviews of similar models at the same price range. I thought I was getting a pretty smart microwave for the price, but during the use of the microwave the wife and I would noticed that the sensor would not accurately heat the food. We noticed that our food would be blistering hot (overcooked) at the half-way point of the sensor. Most recent issue: Heating some veggies and boiled some water in the microwave, the timer ended and things were fine. The range/stove was not on, but as we were preparing dinner the light went off in the microwave. We did not hear a "pop" or smell for an electrical issue, but the microwave is dead. Used the instruction manual to confirm that this was a problem with the microwave. Customer Service: They were very helpful and very personable, which is a huge plus. As anyone would be with a 4 month old appliance, the reliability of the product. They will require a maintenance person to come out and check/repair the microwave. Technician called me after and together diagnosed a few potential problems, where he ordered parts for them to have when the technician comes; 1 to 2 week service call and covered with 1 year warranty. My concerns: I relayed to each person that my concern is if this is an overheating issue then replacing a burned out component will not fix the overall issue and I'll be here 4 months down the road. They told me: they won't know the issue until the technician arrives and diagnoses. Once that happens, they will have the option to replace or refund if the device is "un-repairable".
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Kyle. We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. Based on the information provided, you are currently working towards a resolution with one of our Authorized Service Providers. We are very confident that the technician will be able to resolve this matter for you.
If you have any further questions or concerns, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143631688) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. This one replaced an older model Samsung microwave that lasted for 15 years. Very pleased with Samsung appliances.
I would recommend this to a friendOkay had ro get as it matches my set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs more durable part, 3rd one in a few years dut to door latch breaking and needs easier quiter door close
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Love this microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave! It is easy to use and is spacious!
I would recommend this to a friend Samsung 1.9
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works well. The door seems a little bit flimsy. I would like a little more time to see if I like this in a years time. I have no complaints about the microwave...except the door.
I would recommend this to a friend- Pros mentioned:Ease of use
Reliable OTR microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and sleek looking. Large interior space.
I would recommend this to a friend - Cons mentioned:Timer
Timer Trouble
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is a replacement for an eight year old Samsung Microwave we had in our home. It s very similar; however, the largest difference is you can not use both the kitchen timer and the microwave at the same time. We used that feature nearly EVERY DAY. Not sure why this feature went away, but it sucks. Other than that it seems to work well.
I would recommend this to a friend Just what we needed.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Looks great too. The lack stainless part is fingerprint resistant however the keypad is not but it does wipe off pretty easily. We installed it ourselves and everything we needed was included.
I would recommend this to a friend- Pros mentioned:Performance
works well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy. This product does the job very well.
I would recommend this to a friend - Pros mentioned:Ease of use
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy installation with good instructions
I would recommend this to a friend Nice Update
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updated a nonfunctional unit in our house. Looks great.
I would recommend this to a friendOver the range Mircowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and has my husband install for my mother in law. She loves it! It matches her kitchen well and looks fantastic.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product for a very nice price. Does it job.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install would recommend this to my friends
I would recommend this to a friend