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Customer Ratings & Reviews

Your price for this item is $4,999.99
The comparable value price is $5,999.99

Customer reviews

Rating 4.4 out of 5 stars with 21 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers love the exceptional picture quality of the 100” Class QN80F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025). Many comment on the brightness, crispness, and overall beauty of the image. The sound quality also receives positive feedback. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-21 of 21 reviews
  • Rated 1 out of 5 stars

    Problems with this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really happy the first couple of weeks after buying this 100" Samsung TV but then one half of the screen would be dark every now and then when I turned it on. I was going to swap it for another of the same TV but saw the same complaints from other buyers of this TV. I decided to swap it for the Sony Bravia 5 mini-LED 98" TV. So far, I'm happy with the new Sony.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Maxx,

      We appreciate you letting us know about your experience. The partial screen outage you encountered can be resolved with a quick firmware update. Our team can even perform remote support if contacted at 1‑800‑SAMSUNG or through our support page. For any future concerns, reaching out first gives us the chance to quickly resolve the issue and help you avoid the inconvenience of a return.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website: https://www.samsung.com/us/support/

      ~ Samsung Specialist Samsung

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