Customer Ratings & Reviews
- Model:
- RT16A6195SR
- SKU:
- 6471975
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, and capacity of the 15.6 cu. ft. Top Freezer Refrigerator. Many appreciate its quiet operation and intuitive temperature control system. The freezer performance and lighting have also been positively noted. However, a few customers have reported issues with the refrigerator's sealing.
This summary was generated by AI based on customer reviews.
Fridge delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took time to get in correct location. Great job through and through
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge for the price comes with ice but has to be bought individual
I would recommend this to a friendPretty cool!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is nice and slick. It needs another compartment for lunch meat, but otherwise it's nice.
I would recommend this to a friendgreat price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought refrigerator for beverages and can't go wrong with the value for this one.
I would recommend this to a friendAs is good luck buyer's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one because we like the style and the fact you could open door from both side. Now we did that moved door to other side light dose not work and when I called in to get help with this new refrigerator since i did not purchase the warranty they could not help me with my problem why buy new.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let's get the lights back on, RickyM.
We strongly suggest following the steps below to help you with the fridge lights.
Samsung refrigerator lights do not turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01109322/
I have shared the user guide about the proper door reversal instructions. Kindly turn to pages 22-33 for further reference.
User's manual:
https://downloadcenter.samsung.com/content/UM/202109/20210927094345230/TMF_RT6300A_DA68-03376Q-00_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145872477, to help our team pull up your information.
Have a great day!
^Chrystel
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from the store through delivery. Love the product as well.
I would recommend this to a friendItem is good, delviery was not
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with the item, delivery was inefficient.
I would recommend this to a friendNew Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than I expected but love, love, love the freezer light
I would recommend this to a friendDoor doesn’t shut properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too frequently I come into the kitchen to find either the refrigerator or freezer door slightly open. It is open enough to start defrosting items in the freezer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rachel, let's improve the performance of your refrigerator.
The inability of the refrigerator doors to shut will reduce cooling efficiency and finally result in frost. Please see the link and hover your mouse over the hyperlink (frost troubleshooting guide) for more details.
The hinged door on the refrigerator does not close:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145981703) to help our team pull up your information when you message us.
Have a great day.
-John
So far so good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I like the complimentary ice cube tray that came with it.
I would recommend this to a friendbest buy stinks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we ordered our fridge onmay 17th they said it woulk be here ontuesday may 27th we got a text monday the 26th saying the fridge would be here tues the 27th between 7:30am to 11:30am it never arrived then we get a email saying they were out of stock and it wasnt coming!!!! so we went to the muncie,in best buy where we bought it and they were no help what so ever didnt even try to make me happy so i went next door to lowes bought one and got it in 2 days, i have tore up my best buy credit card and i will pay it off and im done never again and have told all my family do not buy from them
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, don't hesitate to get in touch with our Best Buy customer service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Rodel
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price and the brand is always great i mean Samsung
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am reviewing said refriderator. Very solid but reliable one
I would recommend this to a friendQuality refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with lots of extra features at a great price.
I would recommend this to a friendDelivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys were great,, proffessional and freindly.
I would recommend this to a friendfreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall good product i recommend it well made
I would recommend this to a friendStupid sale man
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sale man is stupid his name Bill. Stupid - stupid
I would recommend this to a friendReview
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garage ready! Excellent addition to the garage!!!!
I would recommend this to a friend- Pros mentioned:Size
Great refrigerator for a small space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator for a small space. I don't have a water supply for an ice maker, so this unit is perfect. Why pay for a refrigerator with an ice maker if I can't use it.
I would recommend this to a friend - Cons mentioned:Sealing
Broken Seals after Best Buy Reversed Door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this fridge twice and had Best Buy reverse the door twice. Both times after reversing the door the seals were broken meaning the door would not fully close. I setup a return and asked for a refund. I would not recommend purchasing this fridge. I decided to buy a different fridge from Home Depot.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Andrew T,
Thank you for sharing your experience with the Samsung refrigerator. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly