Customers admire the ample size and space of this 15.6 cu. ft. top freezer refrigerator, along with its quiet operation and sleek design. Many appreciate the effective cooling system and the overall quality of the appliance. However, some users experienced challenges with the door reversal process and reported issues with the ice maker. The lighting was also cited as an area needing improvement by a few customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 472 reviews
Pros mentioned:
Cooling
Cons mentioned:
Ice maker
Rated 3 out of 5 stars
Works most times
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mostly does the job of cooling and freezing. Icicles form in the freezer (while the ice maker is turned off) and drop down the back of the fridge and into the fan. Makes loud clicking noises, and fridge/freezer doesn’t work until the fan is cleared of the icicles. Unsure why icicles form , and why there are holes in the back of the freezer for them to fall into the internal fan.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi Jojo,
We can feel your disappointment with this fridge. We are here to assist you.
We recommend checking the resources below for steps to take when the frost is forming in the freezer.
Frost forms in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Please check the link below as well to determine the noise coming from the fridge. Please watch the video and kindly click the embedded words for more details.
Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
When you message us, provide us with this reference number (1148106686), and it will help our team pull up your information.
^Rodel
Pros mentioned:
Cooling, Space
Rated 5 out of 5 stars
Great Fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new fridge. Stainless steel lots of room cooling temperature lighted freezer
I would recommend this to a friend
Cons mentioned:
Door
Rated 4 out of 5 stars
Better than my previous
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the look of the refrigerator. So far everything is good. Much better than the bottom freezer fridge I used to have. Only issues is I am used to fridge/ freezer with more capacity. The food in the freezer would slide out whenever you opened it and it would take forever to close because everything keeps falling out.It is teaching me to spend less. (I am getting used to it). The redoor for the refrigerator you have to check to make sure it closed or swing it shut very hard.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Best fridge.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quiet, work well, no problems untill now, perfectly right.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
lovely
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
just loved very spacious and super cooling . easy to clean, love can change the door open at convenience very good all stuff
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Quiet and Efficient
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It runs quietly and cools very quickly, which is perfect for a small kitchen. I’m happy with the purchase and it was easy to set up.
I would recommend this to a friend
Pros mentioned:
Noise level, Size
Rated 5 out of 5 stars
Great New Refrigerator
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice refrigerator! The prefect size to replace my old unit. The refrigerator is super quite and I haven’t heard the compressor start or stop yet. Happy I decided to upgrade to Samsung. The delivery team was excellent, just wish I would of made the arrangement to have to doors reverse before delivery. But I have a follow-on appointment scheduled for next week so no worries.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Samsung
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect fit for the awkward spot in our kitchen. Great size for a small family or a couple with no kids.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
effortless
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very elegant, quiet and energy saving refrigerator it works well my veggies goes a long way
I would recommend this to a friend
Pros mentioned:
Cooling, Noise level
Rated 5 out of 5 stars
Superb value and very nicely crafted
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for work/office area. Super quiet, beautiful finish, consistent cooling, brilliant interior lighting - really a great mid-sized fridge/freezer.
I would recommend this to a friend
Pros mentioned:
Design, Size
Rated 4 out of 5 stars
Sleek and perfect for a small space.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for a smaller area. Looks sleek and fits quit a few items.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Great Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I went to Best Buy it was to purchase the Samsung 15.6 cu.ft. Refrigerator. I was greatly helped by a knowledgeable and friendly agent.
The delivery went very well. The two delivery men changed the doors to open from the right side and carefully installed it after taking out the old refrigerator. The door way from the dinning room was a close fit and the two men did a careful job of taking out the old and bringing in the new refrigerator.
So far the refrigerator has been working wonderfully. I have two thermometers, one in the refrigerator and one in the freezer.
I am amazed at how quite the refrigerator is compared to my old one. I can barely here it. I'm very pleased with it.
I would recommend this to a friend
Pros mentioned:
Space
Cons mentioned:
Lighting
Rated 4 out of 5 stars
Samsung fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent performance and space. The one thing it would help the experience is to increase the light. it's a bit dark for the price point
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Works and Looks Great
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it. I've been using it for 4 months and everything has been working perfectly. I like the sleek design and its very good quality.
I would recommend this to a friend
Pros mentioned:
Size
Rated 3 out of 5 stars
Poor customer service
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this fridge because I returned a Viannsa frigerator that lasted less than a year. My major complaint was the process of the fridge under warranty that leaked water. A contacted the repair team and booked an appointment to have a service tech.come out. Two days later they cancelled the appointment realizing it was not worth repairing. This is where the fun begins. I contacted Best Buy and they said I had to return the fridge to the store. Fortunately the fridge was a 24inch and wasn't too heavy but I needed to get my neighbor to help me stuff it in my SUV. When I got to the store one of the geeks didn't accept my story so they made me call the manufacturer and I explained my story and the non functioning refrigerator and she agreed the fridge was beyond repair and a refund was due. Unfortunately the stubborn geek said Best Buy would attempt to fix it and they would take it to their service center to attempt to repair it. And they said it would be at least two weeks. Major inconvenience not having a fridge for two weeks but they didn't really care. I advised them you are wasting my time and yours because the fridge is unrepairable. Turns out approximately 12 days later they advised me the fridge was beyond repair and I was due a refund. I guess I'm fortunate to get my money back but I will never shop at Best Buy again. Total waste of time to salvage something unrepairable. But the fridge I did buy is working so far so good but If this breaks down I will just trash it and go somewhere else. I'm not dealing with the geeks again
I would recommend this to a friend
Brand response from Samsung
Posted .
Dear Valued BestBuy Client,
We want you to have a better experience. To better assist you this, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
Chrystel
Pros mentioned:
Cooling, Space
Rated 5 out of 5 stars
Would recommend
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a second refrigerator with a freezer for a small apartment. This was perfect for my needs. Definitely would recommend, so spacious and cools perfectly.
I would recommend this to a friend
Pros mentioned:
Cooling
Rated 5 out of 5 stars
Great addition to the family!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect fit in my kitchen. Keeps everything nice and cool, crisp. Stainless skin is eye-catching!
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 4 out of 5 stars
Modern and sleek
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
quiet, very functional, the blinking light indicating that you have to close the door is a little annoying but overall happy with the product. Don't forget to adjust the temperature or your electric bill will be super high.
I would recommend this to a friend
Pros mentioned:
Size, Space
Rated 5 out of 5 stars
Fridge
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fridge. Spacious and works amazing! Love the color and the size is perfect. Not to big but not to small. Perfect for a family of 4.
I would recommend this to a friend
Pros mentioned:
Cooling
Rated 4 out of 5 stars
3rd Party installers are lazy
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had the fridge for about a week now, it cools well, and the freezer works great as well. The doors come from the factory opening from left to right, and are possible to flip for those whos space needs that done.
I paid around $40 to have it installed, and to have my old refridgerator removed. The installers are a 3rd party and not employees of Best Buy. I kindly asked them to flip the doors, and said I would pay for them to do so need be. they said " We dont do that, you need to call Best Buy, and pay another $49.99" I just said, "Thanks, have a nice day" Left a very bad taste in my mouth, and not very good service at all by the 3rd party installer. Otherwise, I do like the fridge.