Customers are pleased with the overall performance, size, design, and capacity of the 15.6 cu. ft. Top Freezer Refrigerator. Many appreciate its quiet operation and intuitive temperature control system. The freezer performance and lighting have also been positively noted. However, a few customers have reported issues with the refrigerator's sealing.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 475 reviews
Pros mentioned:
Capacity, Noise level
Rated 5 out of 5 stars
One Year Later...
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung refrigerator is going strong a year later. It's roomier than what you would expect from such a slim model. Runs quiet, even in 105 degree heat. Uses less electricity than its 17 year-old predecessor. What's not to like?
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 3 out of 5 stars
Works most times
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mostly does the job of cooling and freezing. Icicles form in the freezer (while the ice maker is turned off) and drop down the back of the fridge and into the fan. Makes loud clicking noises, and fridge/freezer doesn’t work until the fan is cleared of the icicles. Unsure why icicles form , and why there are holes in the back of the freezer for them to fall into the internal fan.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi Jojo,
We can feel your disappointment with this fridge. We are here to assist you.
We recommend checking the resources below for steps to take when the frost is forming in the freezer.
Frost forms in the freezer or refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Please check the link below as well to determine the noise coming from the fridge. Please watch the video and kindly click the embedded words for more details.
Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
When you message us, provide us with this reference number (1148106686), and it will help our team pull up your information.
^Rodel
Pros mentioned:
Capacity, Noise level, Size
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size for my kitchen, roomy , quiet and Great price.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Awesome purchase
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am satisfied with my purchase . It’s give me extraordinary service . Thanks Best Buy
I would recommend this to a friend
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
Small fridge
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome! Fits in small area. Keeps food cold. Love how it looks.
I would recommend this to a friend
Rated 4 out of 5 stars
Better than my previous
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the look of the refrigerator. So far everything is good. Much better than the bottom freezer fridge I used to have. Only issues is I am used to fridge/ freezer with more capacity. The food in the freezer would slide out whenever you opened it and it would take forever to close because everything keeps falling out.It is teaching me to spend less. (I am getting used to it). The redoor for the refrigerator you have to check to make sure it closed or swing it shut very hard.
I would recommend this to a friend
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
Refrigerator for the Office
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this when moving into a new office space. Due to the size, shape, and way the door opens, it perfectly fits in a small corner area that was not being used. Works great for what it is, and nobissues or complaints thus far.
I would recommend this to a friend
Pros mentioned:
Design, Overall performance
Rated 5 out of 5 stars
Good frig
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Consumers Reports picked this as the best one on its category. I think they were right. The stainless looks better that the Whirlpool and the design is more attractive. Hopefully it turns out to be reliable
I would recommend this to a friend
Pros mentioned:
Noise level, Size
Rated 5 out of 5 stars
Great New Refrigerator
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice refrigerator! The prefect size to replace my old unit. The refrigerator is super quite and I haven’t heard the compressor start or stop yet. Happy I decided to upgrade to Samsung. The delivery team was excellent, just wish I would of made the arrangement to have to doors reverse before delivery. But I have a follow-on appointment scheduled for next week so no worries.
I would recommend this to a friend
Pros mentioned:
Design, Overall performance, Size
Rated 4 out of 5 stars
Nice Garage fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the job. Spacious, works well in our garage. Looks nice
I would recommend this to a friend
Pros mentioned:
Design, Noise level, Size
Rated 4 out of 5 stars
Silver finish
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Spacious, quiet, and elegant really nice for the price
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Great fridge for a small to medium size kitchen!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fit for my kitchen. I love that the handles are not sticking out front, but are built into the side of the doors. My kitchen isn’t big so any space I can save is great. It’s very bright inside so you can see everything. Great shelving on both doors, a lot more room than I anticipated. The shelves inside the fridge are adjustable to your needs.
The stainless steel finish is beautiful. Very easy to keep organized and clean.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Samsung
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect fit for the awkward spot in our kitchen. Great size for a small family or a couple with no kids.
I would recommend this to a friend
Pros mentioned:
Capacity, Design, Size
Rated 4 out of 5 stars
Sleek and perfect for a small space.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for a smaller area. Looks sleek and fits quit a few items.
I would recommend this to a friend
Pros mentioned:
Capacity, Size
Rated 5 out of 5 stars
Great Fridge For Narrow Space
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had a tall but thin space for our refrigerator, this one definitely fit the bill. I prefer and trust the Samsung brand and am very happy with our purchase of this fridge after our old one bit the dust. It has a lot of spaceand the fact thay the door is able to switch sides was perfect.
I would recommend this to a friend
Pros mentioned:
Design, Size
Rated 5 out of 5 stars
Perfect for basement
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect fit for our basement. Small and simple design. I love that there’s no handles.
I would recommend this to a friend
Pros mentioned:
Design, Overall performance
Rated 5 out of 5 stars
Great fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The appliance is great. Very spacious, nice and does a perfect job. Not as pleased with Best Buy service and delivery schedule
I would recommend this to a friend
Pros mentioned:
Noise level, Overall performance
Rated 5 out of 5 stars
Best fridge.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quiet, work well, no problems untill now, perfectly right.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Great Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I went to Best Buy it was to purchase the Samsung 15.6 cu.ft. Refrigerator. I was greatly helped by a knowledgeable and friendly agent.
The delivery went very well. The two delivery men changed the doors to open from the right side and carefully installed it after taking out the old refrigerator. The door way from the dinning room was a close fit and the two men did a careful job of taking out the old and bringing in the new refrigerator.
So far the refrigerator has been working wonderfully. I have two thermometers, one in the refrigerator and one in the freezer.
I am amazed at how quite the refrigerator is compared to my old one. I can barely here it. I'm very pleased with it.
I would recommend this to a friend
Pros mentioned:
Size
Rated 3 out of 5 stars
Poor customer service
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this fridge because I returned a Viannsa frigerator that lasted less than a year. My major complaint was the process of the fridge under warranty that leaked water. A contacted the repair team and booked an appointment to have a service tech.come out. Two days later they cancelled the appointment realizing it was not worth repairing. This is where the fun begins. I contacted Best Buy and they said I had to return the fridge to the store. Fortunately the fridge was a 24inch and wasn't too heavy but I needed to get my neighbor to help me stuff it in my SUV. When I got to the store one of the geeks didn't accept my story so they made me call the manufacturer and I explained my story and the non functioning refrigerator and she agreed the fridge was beyond repair and a refund was due. Unfortunately the stubborn geek said Best Buy would attempt to fix it and they would take it to their service center to attempt to repair it. And they said it would be at least two weeks. Major inconvenience not having a fridge for two weeks but they didn't really care. I advised them you are wasting my time and yours because the fridge is unrepairable. Turns out approximately 12 days later they advised me the fridge was beyond repair and I was due a refund. I guess I'm fortunate to get my money back but I will never shop at Best Buy again. Total waste of time to salvage something unrepairable. But the fridge I did buy is working so far so good but If this breaks down I will just trash it and go somewhere else. I'm not dealing with the geeks again
I would recommend this to a friend
Brand response from Samsung
Posted .
Dear Valued BestBuy Client,
We want you to have a better experience. To better assist you this, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.