Customer Ratings & Reviews
- Model:
- RQ48T9432T1/AA
- SKU:
- 6443530
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the temperature control, design, kimchi storage, and storage space of the 17.3 cu. ft. Kimchi & Specialty 4-Door French Door Smart Refrigerator with Super Precise Cooling. They appreciate the precise temperature settings, modern design, dedicated kimchi bins, and ample storage options. While some customers mentioned that the fridge shelves are not adjustable, the overall positive feedback suggests that this refrigerator meets the needs and expectations of kimchi enthusiasts.
This summary was generated by AI based on customer reviews.
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love samsung kimch Refrigerator I was waiting so long I got it.
I would recommend this to a friend- Cons mentioned:Delayed delivery
No stock but keep selling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Place an order on 11/17. Estimated delivery was 12/7 but rescheduled to 12/26. Today Best Buy asked me to reschedule it after 2/8/2024. If you don’t have stock, you should not sell. I don’t understand how this could happen. Best Buy and Samsung are not a small online store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we want for our customers. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns about the delivery of your fridge.
Have a great day.
-John
Excellent Freezer, Poor Refrigerator!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator less than 6 months ago and are already having problems with it. No matter what temperature setting we put it on, it freezes everything. We tried to get some assistance from Samsung customer service but whenever we contact them, they tell us that someone will be in contact by the end of the week to make an appointment to come out and see the refrigerator and replace or repair it. No one ever calls back. no one ever comes to help. I do not recommend this product only because the customer support is not there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Thom, I see that you are having some concerns with your Samsung Refrigerator being too cold. I want to provide you with a useful guide to get the best performance out of your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001030/
We are here if you need any further assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143934712. We thank you for being a part of our Samsung community. ^Brad