Customer Ratings & Reviews
- Model:
- RF18A5101SG/AA
- SKU:
- 6443498
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
Storage Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large juice containers or gallons of milk must be stored on the doors. The shelves adjust too closely together when one is placed to hold a gallon of milk. Also, there is no deli drawer with this model, so we store our lunch meats and sliced cheeses in the door as well.
No, I would not recommend this to a friendGood fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is nice. Only thing lacking is a cheese drawer. But it’s a smaller fridge so to be expected. Very efficient fridge hour or two and is ready to put stuff in the freezer already.
I would recommend this to a friend- Pros mentioned:Size
Secondary fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great secondary fridge in our garage. Compact for tight spaces, but still plenty of room.
I would recommend this to a friend - Pros mentioned:Overall performance
Wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice. The delivery persons were very good at what they did. Would recommend Best Buy to others
I would recommend this to a friend - Pros mentioned:Noise level
Great Fridge
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best Fridge I have purchased and really good quality. It is quiet and well made.
I would recommend this to a friend - Pros mentioned:Overall performance
Love this refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this refrigerator love how it looks really looks great in my new kitchen not bulky
I would recommend this to a friend - Pros mentioned:Overall performance
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't complain!! Everything works great, i definitely recommend this..
I would recommend this to a friend Spacious
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious with ample room in the freezer as well.
I would recommend this to a friend- Pros mentioned:Size
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job. My fridge fits well and perfect
I would recommend this to a friend - Pros mentioned:Design
Favorite store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this refrigerator..everyone talks about how nice it is and I agree 100%
I would recommend this to a friend - Pros mentioned:Overall performance
Kramer family
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful purchase We are very happy Can't wait to try and fill it lol
I would recommend this to a friend - Pros mentioned:Size
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price. Easy setup. Great if your looking for one that isn't huge.
I would recommend this to a friend - Pros mentioned:Overall performance
Property manager
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was actually a replacement for another refrigerator we purchased and returnee. The average rating is due to the fact we have yet to be reimbursed for the original unit I purchased.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
Good looking and functional
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smaller than the fridge it replaced, which worked out. less room makes us more conscious about what we have. good lighting, strong shelves. only complaint is why do we need WIFI for a fridge?!
I would recommend this to a friend- Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and it fits to my small house doors.
I would recommend this to a friend Seems like there were no engineer design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The basics are OK but * The ice cubes are not cubes but wedges :-( not what was in the images )-: * The water that feeds the ice maker is super loud * None of the doors are smooth tons of friction to use * there are not enough drawers and the shelves cannot be moved around. (It seems like no engineering went into this product)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the disappointment with how the refrigerator performs. Let us assist.
We recommend checking the resource below for your Samsung refrigerator's noise to know what's causing it. Please browse the guide and pick the one that best defines the noise to troubleshoot it. It also includes a video link you can watch from beginning to end.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need further assistance with the ice, doors, and the drawers, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147406856) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Size
Taniqua
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am lovimg my ner fridge, it is just the amount of spacw 8 need, did not think it was gonna fit and it did. Jist love it
I would recommend this to a friend - Pros mentioned:Overall performance
Does a great job keeping things cold.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job keeping things cold. Shelves aren't as configurable as I'd like.
I would recommend this to a friend - Pros mentioned:Overall performance
SAMSUNG REFRIGERATOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Works well. Nice to have open door alert.
No, I would not recommend this to a friend Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Spacious and energy efficient. Lots of compartments to separate everything. Freezer doesn’t burn the meat.
I would recommend this to a friend