Customer Ratings & Reviews
- Model:
- RF18A5101SG/AA
- SKU:
- 6443498
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
New
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge, and it looks great in my kitchen
I would recommend this to a friend - Pros mentioned:Capacity
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m 100% satisfied with my beautiful, spacious refrigerator. I love it!
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this fridge is awesome and gets the job done. I also enjoy that it is counter-depth.
I would recommend this to a friend a 1-star review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed with my recent Best Buy online purchase (August 2025). The item I ordered was on sale, and with the promotion plus the 15% new credit card discount, my total should have been around $828. Instead, I just received a statement for $907.09. When I called customer service to resolve this, I was transferred between multiple departments and kept on hold for over an hour. No one could give me a clear answer or take responsibility for fixing the issue. The whole experience was frustrating, stressful, and a huge waste of time. I trusted Best Buy to honor the advertised pricing and promotions, but this has been nothing but a headache. If this is how customers are treated, I’ll have to think twice before shopping here again.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Kajal,
To better address the matter regarding the promotion offered to you, please contact the Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Overall not a bad refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pretty good refrigerator little small did not realize that and there is no water filter built into the refrigerator you have to use an external one did not know that even though they try to sell you a water filter with the refrigerator that does not go to that refrigerator but overall not bad
I would recommend this to a friendFridge review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy and easy to get into and store things. Easy to find things when open door and looking .
I would recommend this to a friend- Pros mentioned:Size
attractive and spacious
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.spacious without taking up too much room in our small kitchen, love the fingerprint resistance!
I would recommend this to a friend - Pros mentioned:Noise level
quiet refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and great fit, works well with my other appliances in kitchen and its super quiet
I would recommend this to a friend - Pros mentioned:Overall performance
Thank you!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge, the installation team was fast, courteous, and did a great job.
I would recommend this to a friend Keep it cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my food cold and my ice frozen. Easy quick install.
I would recommend this to a friend- Pros mentioned:Size
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for a small family. Easy open close feature.
I would recommend this to a friend - Pros mentioned:Size
Happy Customer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Fits perfectly in my kitchen space. Very happy with it.
I would recommend this to a friend - Pros mentioned:Design
New tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and spacious fridge. It brings out the kitchen
I would recommend this to a friend - Pros mentioned:Size
Samsung fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for small family. Counter depth fridge and energy saver
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing icebox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing we are very happy with it. It keeps my milk super cold!!
I would recommend this to a friend - Pros mentioned:Capacity
High end Fridge but not that expensive
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice, we love it. It has the perfect capacity for a family of 4-5
I would recommend this to a friend - Pros mentioned:Size
Ok Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much larger than you would think. Was not able to connect to internet. That's a problem
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking fridge and very spacious inside. Love the Stainless Steel color outside.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator to buy. Good luck and good function
I would recommend this to a friend - Pros mentioned:Capacity
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, cools quickly and has plenty of room!
I would recommend this to a friend