Customer Ratings & Reviews
- Model:
- RF18A5101S9AA
- |
- SKU:
- 6572063
Customer reviews
Rating 4.3 out of 5 stars with 1468 reviews
(1,468 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, SizeCons mentioned:Freezer performance
Rated 5 out of 5 stars
Fridge upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, upgraded from a traditional top freezer fridge. The freezer drawer is smaller but family loves the French door look. Also love this color.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Good counter-depth size fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better, but it fits our space and has a very sleek look. Really liked the black stainless finish, but be careful-- it scratches and dents very easily! We don't even have kids or pets, and it's already happened. I am not a fan of how the french doors open/close but our last fridge was one door, so that might be a personal opinion. As for size, being smaller & counter depth is fine as it fit our space but the design could've been better. In fridge, we had to remove a shelf and the door bins are hard to put taller items in. As for the freezer, we do not use an ice maker so that is mostly wasted space but I am able to store small/shorter items there. The big freezer bin on bottom is a pain as it's hard to organize it (no separation) and if items aren't arranged perfectly they'll get in the way of the door being closed. Unfortunately I found this out the hard way when I saw ice build up on day 2 of using. Compared to our last same sized (Samsung) refrigerator, I can't put as much in either fridge or freezer compared to this model. We are not using the wi-fi option (and I read bad reviews on using that...) so I can't comment on any of the other features.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer performance
Rated 4 out of 5 stars
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is pretty fantastic altogether. My only issue is the ice maker, ig takes forever to make ice, and if its full opening and closing the freezer makes ice spill into all the other compartments
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Perfect!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It’s just the right size got my needs. The design makes finding items easily and convenient.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge, it's the perfect size. It's great to have the French Door, there is plenty of space both on the bottom/freezer and top.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Love the fridge, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Fits the space perfectly, Runs quite. Oddly seems to be larger on the inside than our old, larger fridge. ONE problem is the spacing of the shelves. The door pockets will hold a gallon of milk, but you can't fit a gallon jug on any of the shelves! Forget a standard bottle of wine. Sure there is space in the doors, and we have gotten used to a different organization now. But that milk thing was a surprise. The bottom freezer is huge and keeps frozen things frozen! Overall we love it!!
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Size
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator really suits my needs. It is big enough for my family. It keeps everything cold and it doesn't make a lot of noise.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Affordable for its style.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very contemporary and easier use. Other than missing handles, the item looks classy and useful.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance, Size
Rated 5 out of 5 stars
Soooooo happy!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love, love. I have a small kitchen and it’s the only unit on earth that fits, looks classy, cleans easily, awesome capacity.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung 3 door french door refrigerator works great and fits everything that is needed. Space inside is perfect and is not too big but just enough for my Airbnb guest to appreciate. Fingerprints do show but are easily wiped away. I like the modern/contemporary design! I rated this a four out of five because I am still trying to figure out how to get the ice maker to work.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Perfect for the space we have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a unique space in our kitchen where we had to get a fridge that was counter depth only. The corner cabinets wouldn’t open with a regular size fridge. This one works perfectly for us. It doesn’t work as well to put milk and pitchers on the shelves, but we make it work with that kind of stuff. We’re very happy with this fridge.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 3 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this refrigerator has been performing well. I upgraded my appliances from black to stainless steel and think this refrigerator looks really sheek for my small kitchen. This isn't a family refrigerator, but better suit for a single person or a couple with no kids. From reading the comments, people has stated that it stops cooling, but I do not have my refrigerator set on "peak demand" all the time, so hopefully I will not have the same issue others have stated. Otherwise, I like it!
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .We're happy to hear about the fridge's efficiency, Jamen.
Should you require assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
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When you message us, please provide us with this reference number 1146516362, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Design
Rated 5 out of 5 stars
A great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigeration is beyond my expectations . It looks expensive but reasonably priced . The French did is what sets it above the rest . It has an ice maker, lots of space and looks very nice .
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
So Cold
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has worked perfectly since the day I purchased it. No problems whatsoever and everything is so cold and ready to drink I really recommend this product!
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
LOVE this fridge!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this fridge, works perfect for the two of us. Also glad it's counter depth, as it allows us more room in our kitchen and overall just looks better
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Buy you appliances from Best Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I order the exact same refrigerator from Home Depot and Lowes (not on stock and had to special order) nothing but issue when delivering and not delivered. Bought it $200 (Home Depot) and $300 (Lowes) cheaper and was delivered no isses. With removing and haul away of old refrigerator, in amd out in 12 minutes.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Nice fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this fridge for two weeks now and it is great! Ultra cool temps, sleek look, and extra roomy for all our grocery needs.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 4 out of 5 stars
Nice fridge but easily acratched
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this fridge. The space is nice and it’s very quite. The only bad part is that it is easily scratched. My 2 year old was playing with a magnet and it now has scratches everywhere the magnet touched or she moved it too!
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this over a year now and it has been working perfectly. I love that is not noisy, you don’t even hear it. Also, a plus you can manage the temperature and the ice maker through the cellphone.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge it was simple but very convenient for us especially since we needed a new upgrade
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend






















