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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1447 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,447 reviews
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Counter depth French door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the counter depth. Fits perfectly in my small kitchen. Very spacious, easy to clean. The shelves and drawers are easy to move around. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Don't walk, RUN to buy this fridge!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the best fridge we've ever had! We have the ice machine perfectly set up, we can fit everything in there without it becoming too cramped, it is an excellent fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! Looks great, perfect size and storage! Everything I expect from Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, runs very quietly makes plenty of ice Makes the kitchen area look much bigger--no handles sticking out. Need to get use to opening from top or bottom but love the look

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great fridge, awesome customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and quick. Fridge runs great and is exactly what I was expecting. I love the sleek look and it’s very spacious inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it for over a month and I am very satisfied with the refrigerator. The finish is great and matches my black dishwasher and black range and microwave. Looks great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great food everyday needs would highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is what i exactly needed. Perfect fit and storage. Elegant design.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek refrigerator. Has ice option and the ice last forever

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Very quiet when it is running. Like the app

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator plenty of space nice looking deep freezer

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Not sure of a title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, height and width a perfect fit, like rhe 3 dorr french style with ice maker and amount of space, highly recommended, good purchade

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 17.5 cu. ft. 3-door French door Counter depth refrigerator with twin cooling plus- stainless steel was a perfect fit. Once in place it was an easy install/setup. We couldn't be happier with the purchase, delivery and follow-up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Sleek and beautiful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the counter depth. Deep enough for everything we need but small enough to save space in our Florida mobile home. Beautiful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid, but you may need accesories.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge, but I'm not sure I'd purchase this same one if given the opportunity. I'm finding that although it fits nicely into our small kitchen, the design of the interior requires purchase of additional organizational items. Also, there isn't much you can do to open up the space for taller items, which is really inconvenient. I do like the reminder for when you leave the fridge open, and the options to manage things from your phone. The ice maker seems to replenish really quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge works good, looks good. Smooth front with no handles is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was okay, but the fridge is good. Strong light inside with lots of space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Looks Great, Dents Easily

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Great, Dents Easily. The look and function of the fridge is great, clean without handles as long as you're okay with opening from the bottom of the door and plenty of space for what we needed. But has been an easy scratch and dent. Would not recommend for house with kids cause it will get dinged. Which impacts the look based on its flat front. You have been warned.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TexMexInCO,

      Thanks for your honest feedback and we do hope you and your family are in good health. We are happy that the look and function of the refrigerator is up to your standards. We listen to all feedback from our valued customers and feedback like yours will certainly help us to continue improving our products and customer experiences.

      Please click on the link for simple maintenance of your refrigerator and turn to page 45.

      https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf

      Please feel free to get in touch with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community
      https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144144527

      Leo Samsung

  • Cons mentioned:
    Freezer performance

    Rated 3 out of 5 stars

    MEH.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the previous model (with handles) which we licked, but it had an issue with coils freezing because of defective evaporator clip. After 4 time replacing the evap. clip and back panel, Best Buy replaced the refrigerator (with geek squad warranty). Due to our kitchen space, we were limited to this model- it was the only one that would it our space. Was not a fan of the lack of handles and hate it even more now that we have it in our kitchen. The design of the freezer door "handle" allows dirt, crumbs, and everything you don't want to fall in there. The space is awkward and cleaning it is a pita. Now, felt like the fridge was not as cold as it should be. Put a thermometer in it and it was reading 50 degrees (no- we don't have the freezer over full and the settings were proper, according to samsung). after adjusting several times, we are at the lowest temp setting and the fridge barely holds at 42 and the freezer at 5. Last, the freezer door has dented EXTREMELY easily. 18 y/o daughter used her knee to close the drawer (LACK OF HANDLE) and now we have knee dents. I wanted to like this model, but I can't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung Heaven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the room in this fridge! No handles are the way to go now.

    I would recommend this to a friend