Customer Ratings & Reviews
- Model:
- RF18A5101S9AA
- SKU:
- 6572063
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer performance
MEH.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the previous model (with handles) which we licked, but it had an issue with coils freezing because of defective evaporator clip. After 4 time replacing the evap. clip and back panel, Best Buy replaced the refrigerator (with geek squad warranty). Due to our kitchen space, we were limited to this model- it was the only one that would it our space. Was not a fan of the lack of handles and hate it even more now that we have it in our kitchen. The design of the freezer door "handle" allows dirt, crumbs, and everything you don't want to fall in there. The space is awkward and cleaning it is a pita. Now, felt like the fridge was not as cold as it should be. Put a thermometer in it and it was reading 50 degrees (no- we don't have the freezer over full and the settings were proper, according to samsung). after adjusting several times, we are at the lowest temp setting and the fridge barely holds at 42 and the freezer at 5. Last, the freezer door has dented EXTREMELY easily. 18 y/o daughter used her knee to close the drawer (LACK OF HANDLE) and now we have knee dents. I wanted to like this model, but I can't.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for sharing your review of the experience with your refrigerator performance.
The below link is the user manual for your model. Turn the page about (Setting the desired temperature or function) on pages 34-35: https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf
I also shared this link about "Samsung refrigerator shelf/drawer removal and cleaning guide" and scroll down to "Refrigerator cleaning tips": https://www.samsung.com/us/support/answer/ANS00063107/
You may also refer to this link about "Cooling issues with Samsung refrigerator or freezer": https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Below are the videos about cleaning guides for your refrigerator:
Care for your Samsung refrigerator doors: https://www.youtube.com/watch?v=ZaguMbi4pzA
How to deep clean your Samsung refrigerator: https://www.youtube.com/watch?v=vWp2bnE3uhQ
How to properly deep clean the inside of your Samsung refrigerator: https://www.youtube.com/watch?v=Zd0-HIDDrM0
How to clean your Samsung refrigerator: https://www.youtube.com/watch?v=Gw_NOk1rLAY
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us this reference number (1145021869), which will help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Design, Size
Great Compact Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! We use this fridge for a smaller space and it fits perfectly. It doesn't have handles but the grooves on the top and bottom of the door work very well. Also, connects to an app.
I would recommend this to a friend - Pros mentioned:Noise level, Size
Samsung stainless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the counter top depth. Very quiet. I don't need to make ice anymore. The bottom freezer is nice. The finger print resistant stainless steel is awesome!
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Nice Fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sleek refrigerator. Has ice option and the ice last forever
I would recommend this to a friend - Pros mentioned:Design
Samsung French door Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good design, good features, nice storage, love the bottom freezer
I would recommend this to a friend - Pros mentioned:Overall performance, Size
LG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact counter depth, but feels very roomy. Storage bins function well. Logical layout. Very good ice maker. Looks great. Easy cleanup
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Great refrigerator so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful refrigerator in black stainless steel. Very minimalist with no front door handles or in door ice/water dispenser, which is what I was looking for.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Nice fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge works good, looks good. Smooth front with no handles is very nice.
I would recommend this to a friend - Cons mentioned:Freezer performance
So far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The inside is roomier than I’d thought it would be. The only downside, so far, is the freezer seems tiny. Other than that, I’m happy with my purchase.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Very quiet when it is running. Like the app
I would recommend this to a friend - Pros mentioned:Capacity
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator plenty of space nice looking deep freezer
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Keep it cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps evenly cool and so far haven't seen any condensation on items. Barely audible when it is running. easy to arrange, retrieve items quickly and close back up.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Samsung Heaven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the room in this fridge! No handles are the way to go now.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Spacious!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for small kitchen, very spacious and easy to use. I like how spacious the inside is despite being counter depth. Really glad I got this one!
I would recommend this to a friend - Pros mentioned:Design, Size
great compact French Door frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice refrigerator. compact size. clean lines. and the stainless steel matches the other Samsung kitchen appliances I have.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Freezer performance
Samsung Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size is good for a small kitchen but the freezer is really small.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Nice refrigerator *****
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking and space efficient. Good purchase. Needed in a small space, but has ample capacity.
I would recommend this to a friend - Pros mentioned:Size
Perfect Fit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 17.5 cu. ft. 3-door French door Counter depth refrigerator with twin cooling plus- stainless steel was a perfect fit. Once in place it was an easy install/setup. We couldn't be happier with the purchase, delivery and follow-up.
I would recommend this to a friend - Pros mentioned:Noise level
In with the new out with the old
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful and sleek. I guess I did not realize how bad my prior fridge was doing, cause the new one keeps everything nice and cold. What a difference and it’s quiet.
I would recommend this to a friend - Pros mentioned:Overall performance
Great, as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the minimalist looks, runs well. As expected, highly recommend
I would recommend this to a friend