Customer Ratings & Reviews
- Model:
- RF18A5101S9AA
- SKU:
- 6572063
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Love This Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the dimensions I had to work with, I was limited with options for a refrigerator purchase, but I am glad I came across this one. The Refrigerator fits perfectly in the kitchen. The on-demand cooling feature is nice to have which allows you to quickly cool/freeze drinks and food that you recently put in the refrigerator. I also love that the refrigerator can be managed from the Samsung Smart Thing app as well as provide you alerts if there is any issues (if someone leaves the door open for example).
No, I would not recommend this to a friend - Pros mentioned:Size
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great size, excellent quality and function, highly recommended
I would recommend this to a friend - Pros mentioned:Size
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was going to be smaller, but it holds a lot of groceries.. The freezer is also bigger than it looks. Perfect size for smaller kitchen.
I would recommend this to a friend - Pros mentioned:Size
2 thumbs up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! I have a really small space and it fit like a glove i would agree its good for small kitchens. The inside is good too just that the milk wont fit inside and u cant adjust the shelves butttt it firs perfect on the door so that solves that . Overall happy with my purchase no problems so far and freezer really spacious
I would recommend this to a friend - Pros mentioned:Design, Noise level
New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very nice. Very quiet and looks good
I would recommend this to a friend - Pros mentioned:Design
Love my new Fridge ! Marie Daytona Beach
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! The color is great and adds great style to my kitchen ! I recommend this style and color to anyone that is looking to purchase a new fridge ! Plenty of room for frozen foods and the upper two doors on the top are a great feature !The ice maker makes more than enough ice daily !
I would recommend this to a friend - Pros mentioned:Design, Noise level
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice slim design. Not noisy, very easy to connect to app.
I would recommend this to a friend samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the space is perfect its very nice again it has alot of space on the top and bottom highly recommend it the hight was perfect
I would recommend this to a friend- Pros mentioned:Noise level
Samsung french door counter depth very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked the counter depth along with the finish being more like the old stainless steel shine while still doing a good job minimizing fingerprints. Some other brands lately are looking pretty dull and inconsistent with their finishes in my opinion. We like the hand pulls on top of the doors (and bottom of the top doors) vs the handles... easy to get used to. The build is good and solid, and everything works well. It is as quiet as other refrigerators have and have had over the years. No complaints, but longevity won't be known for some time of course.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Freezer performance
Good look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has a nice sleek look and works well. Only issue is sometimes the freezer doesn’t shut all of the way and the sensor cannot detect it. It ruined a whole freezer full of groceries a week after I got it. I have since really made sure it’s pushed ALL of the way closed hard.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jake.
Thank you for bringing this to our attention. I see you have some concerns with the 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus®. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
For safety reasons, adjust the front a little higher than the rear. By tilting the fridge back in small increments on the right and left sides, the doors should automatically close when the doors are open halfway. Once achieved, make sure the fridge is level.
Here are some links for more details to help you maximize the appliance's potential.
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#middle-or-freezer-pull-out-door-on-the-refrigerator-does-not-close
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
You may also refer to the user manual for:
Leveling the refrigerator page 26
https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF18A5101SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144629106
Have a great day.
^Charles
- Pros mentioned:Design
Chillin and Saving Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design for our Condo, Doors operate flawlessly, Led lighting brightens everything one has. It has started saving money from day 1. Its connected to the (Smart things) app on my phone and with our electric company. Samsung sometimes has operating issues, but I installed a surge protector to connect it to and have had no problems. There was no issue installing my ice maker line, air was purged, in 24 hours I had ice. I read the manual, and had no trouble.
I would recommend this to a friend - Pros mentioned:Overall performance
Fingerprints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This really is a great unit overall. It works perfectly and i have no issues with any operation or adjustability. It does however take on fingerprints pretty easily and with the handle setup the way it is you find yourself dragging your fingers to not slam the fridge doors shut. Given the size and the other options there is no other fridge freezer unit i would have picked. I’m happy with it.
I would recommend this to a friend - Pros mentioned:Design, Size
Good size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the refrigerator size and door opening. Would like a cheese drawer though
I would recommend this to a friend - Cons mentioned:Freezer performance
Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge but I wish there were handles. I probably should've gotten one with a larger freezer too.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for smaller places. Spacious inside and the ice maker is great
I would recommend this to a friend - Pros mentioned:Capacity
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was okay, but the fridge is good. Strong light inside with lots of space
I would recommend this to a friend - Pros mentioned:Overall performance, Size
I love this new refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new refrigerator! Not only is it very attractive and exactly the size needed it is extremely efficient.
I would recommend this to a friend Samsung 17.5 ft 3-Door French Door Doors - beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When opening right door, the vegetable/fruit is not easily accessible unless both doors open. When opening left door, you must pull hard. When to close left door, you must open the right door and close both. If you don't the right door pops open when left door is closed. If you don't think to close right door, the alarm goes off but not for very long. The alarm does not stay on until the door(s) are closed. Disappointed in all these aspects.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BethB,
We understand the difficulty opening and closing the refrigerator doors. Let us help.
Below is a link for troubleshooting steps when the refrigerator door does not close. It also contains another troubleshooting guide to check if frost forms and blocks the door from closing.
The hinged door on the refrigerator does not close:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1150723680 to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great food everyday needs would highly recommend it
I would recommend this to a friend - Pros mentioned:Noise level
Review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased. Lots of room easy to clean and quiet
I would recommend this to a friend