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Customer Ratings & Reviews

$1,099.99
Save $400
Comp. Value: $1,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1468 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,468 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer performance

    Rated 3 out of 5 stars

    unhappy customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge stopped working 4 days after being delivered. Samsung was NOT helpful at all. But Best Buy replaced it. 7 days later I'm having issues with the freezer, but at this point I will pushed through. Love the look of the fridge though.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I realize that you are having problems with your Samsung refrigerator freezer compartment and can see that you have had quite an experience. I want to make sure that you are getting the best performance from your machine. please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143616610. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beer Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly in my house and had plenty of your room for all my beer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    nice counter depth fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 2-3 months since I am using this fridge. working great and quite

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there salty, I want to say congratulations on your new Samsung Refrigerator and appreciate you taking time out of your day to share feedback. We are so happy for you and your new machine. We are glad to see you enjoying it. We want to send a big a warm welcome and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was great and took very good care of my carpet and floors. They removed my frig and put in the new one in about an hour. It was an easy process! The inside is a little disappointing, as I thought there were more drawers, and I didn't realize that the shelves were one long shelf across.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room and visibility inside shelves and drawers. Freezer not as big as my previous one and it’ll take time to stop reaching the wrong way to open. (Had a 30 yr old frig with bottom freezer). But the space and visibility in the fridge is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice for a second fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an extra fridge while we renovate our kitchen. Like the size and the pullout freezer. Options for full height items like gallon jugs of milk or pop seem primarily for the doors. Got an open box item so appreciated the discount. If this were our primary fridge for a family of 6, probably not big enough, but serving its purpose well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my space and roomy inside. It has a clean, modern look.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quite and spacious. Amazing finish. The shelves on the door hold my milk and juices perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, very spacious and the temps are great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Slim And Sleek

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size for our kitchen space. lovely finish and sleek look without the handles! freezer is roomy on the bottom. It's WIFI capable!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Refri

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful fridge nice finish a lot space the best ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremly pleased with this Samsung refrigerator. It us time to decide -- major deciding factor is that it fit in the allotted space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here are a couple tips based on the other reviews: 1. Don’t use the smart functions, ever 2. Be dainty with putting stuff in the door shelves, never toss or throw a milk jug/water pitcher into it, but rather place it 3. Geek squad probably wouldn’t hurt… It’s a bottom freezer counter depth fridge. Perfect for the compact kitchen you might find in a 70+ year old house.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, love the black stainlessand the sleek design with no handles

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Would've loved some more storage drawers on the fridge but overall works pretty well. Only downside is that not many tall products fit on the slats because they have fixed heights and positioning.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung-17.5 3-Door French Door Counter Depth Refr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a GE frig. Online reviews kept pointing to this model as superior to the GE model I was looking at. Ended up about $900 cheaper. I passed on a model with indoor water. Decided it was not an item we really needed. Setup by Best Buy guys went smooth. Really spacious interior. Have not had any problems with operation. Too early to tell about performance , but I think we made the right choice. Counter depth was important and it looks good in the kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good fridge, though wish the shelf heights were adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    samsung refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice streamline refrigerator. love the look how it blends right in and doesn't take up space with a bulky handle,

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there happycustomer, I am happy to hear you are enjoying your Samsung Refrigerator. I am glad to hear you are liking the features of your machine. Thank you for choosing to be in our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only owned the refrigerator for 14 days and so far, it is working fine. Too soon to rate.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SanO,

      Thank you for your feedback on our refrigerator. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it over 2 years and works excelent and a lot of space

    I would recommend this to a friend