Customer Ratings & Reviews
- Model:
- RF18A5101S9AA
- |
- SKU:
- 6572063
Customer reviews
Rating 4.3 out of 5 stars with 1468 reviews
(1,468 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performanceCons mentioned:Freezer performance
Rated 3 out of 5 stars
unhappy customer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge stopped working 4 days after being delivered. Samsung was NOT helpful at all. But Best Buy replaced it. 7 days later I'm having issues with the freezer, but at this point I will pushed through. Love the look of the fridge though.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I realize that you are having problems with your Samsung refrigerator freezer compartment and can see that you have had quite an experience. I want to make sure that you are getting the best performance from your machine. please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143616610. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Size
Rated 5 out of 5 stars
Beer Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits perfectly in my house and had plenty of your room for all my beer.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 4 out of 5 stars
nice counter depth fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been 2-3 months since I am using this fridge. working great and quite
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there salty, I want to say congratulations on your new Samsung Refrigerator and appreciate you taking time out of your day to share feedback. We are so happy for you and your new machine. We are glad to see you enjoying it. We want to send a big a warm welcome and thank you for choosing Samsung in your home. ^Brad
Rated 5 out of 5 stars
Great experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team was great and took very good care of my carpet and floors. They removed my frig and put in the new one in about an hour. It was an easy process! The inside is a little disappointing, as I thought there were more drawers, and I didn't realize that the shelves were one long shelf across.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Spacious fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room and visibility inside shelves and drawers. Freezer not as big as my previous one and it’ll take time to stop reaching the wrong way to open. (Had a 30 yr old frig with bottom freezer). But the space and visibility in the fridge is worth it.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Nice for a second fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as an extra fridge while we renovate our kitchen. Like the size and the pullout freezer. Options for full height items like gallon jugs of milk or pop seem primarily for the doors. Got an open box item so appreciated the discount. If this were our primary fridge for a family of 6, probably not big enough, but serving its purpose well.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my space and roomy inside. It has a clean, modern look.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quite and spacious. Amazing finish. The shelves on the door hold my milk and juices perfectly.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Good buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy, very spacious and the temps are great.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design, Size
Rated 5 out of 5 stars
Slim And Sleek
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect size for our kitchen space. lovely finish and sleek look without the handles! freezer is roomy on the bottom. It's WIFI capable!
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Refri
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very beautiful fridge nice finish a lot space the best ..
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Very Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremly pleased with this Samsung refrigerator. It us time to decide -- major deciding factor is that it fit in the allotted space.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
So far so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Here are a couple tips based on the other reviews: 1. Don’t use the smart functions, ever 2. Be dainty with putting stuff in the door shelves, never toss or throw a milk jug/water pitcher into it, but rather place it 3. Geek squad probably wouldn’t hurt… It’s a bottom freezer counter depth fridge. Perfect for the compact kitchen you might find in a 70+ year old house.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Looks great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, love the black stainlessand the sleek design with no handles
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Would've loved some more storage drawers on the fridge but overall works pretty well. Only downside is that not many tall products fit on the slats because they have fixed heights and positioning.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung-17.5 3-Door French Door Counter Depth Refr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a GE frig. Online reviews kept pointing to this model as superior to the GE model I was looking at. Ended up about $900 cheaper. I passed on a model with indoor water. Decided it was not an item we really needed. Setup by Best Buy guys went smooth. Really spacious interior. Have not had any problems with operation. Too early to tell about performance , but I think we made the right choice. Counter depth was important and it looks good in the kitchen.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Overall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good fridge, though wish the shelf heights were adjustable.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design, Size
Rated 5 out of 5 stars
samsung refrig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice streamline refrigerator. love the look how it blends right in and doesn't take up space with a bulky handle,
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there happycustomer, I am happy to hear you are enjoying your Samsung Refrigerator. I am glad to hear you are liking the features of your machine. Thank you for choosing to be in our Samsung family. ^Brad
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only owned the refrigerator for 14 days and so far, it is working fine. Too soon to rate.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi SanO,
Thank you for your feedback on our refrigerator. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it over 2 years and works excelent and a lot of space
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend






















