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Customer Ratings & Reviews

$1,099.99
Save $400
Comp. Value: $1,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1468 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,468 reviews
  • Rated 5 out of 5 stars

    Son present for New house

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and price are very good. The best attention and fast delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty quite and it fit well in my awkward space. Not having handles in front I notice more finger prints on the door. But, so far, so good. So. Cal. Pick it up ! It took 5 delivery dates to get my fridge here and 2 dates more to get my old one hauled away. 3rd party delivery didn’t read the notes.... ever. Customer care won’t let you talk to dispatch.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Attractive Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with this refrigerator. It is attractive and has features that makes life easier. I have the counter depth due to my spacing so opening the freezer is a bit limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Job Done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sized refrigerator with easy access and convenient storage spaces. My family particularly like that leftover pizza boxes fit conveniently inside without major effort. Also, the large lower freezer area really works well and holds a good amount of frozen foods. Finally, the fingerprint resistant stainless still is so nice. We have had other stainless steel refrigerators in the past and the constant headache of cleaning off all those prints is like death buy a thousand paper cuts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge. We live in an old farmhouse and the area where the fridge goes is small. So, we have been limited on what size and style of fridge we could have. We have always just had the old style fridges, so it was nice to gind a stylish looking one with lots of freezer space. We have all Samsung appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Counter Depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has a really nice exterior look with the black stainless steel and is the perfect depth for my counter. I'm still getting used to the side by side refrigerator components with the freezer drawer underneath (It's harder to store taller items), but overall it seems to be working well keeping things at the right temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product and a perfect purchase fits right into my kitchen design

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Enjoying this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking refrigerator- black stainless steel. Smart feature a plus. Great capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!! Perfect space and design…………

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung - 17.5 cu. ft. 3-Door French Door Counter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was an excellent buy. We originally wanted a bigger one, but when we measures for it to fit in our kitchen, it was too big. Thus, we ended up buying a counter depth which of course was the Samsung 17.5 cubic foot 3-door. This fridge turned out to be plenty of room for us with the way the storage is designed inside of the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Terrible installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself is great - I’d give it 5 stars. The review is not 5 stars because Best Buy (along with Home Depot, etc.) choose to use a terrible, incredibly subpar outside service to deliver and “install” their appliances. We’ve never seen anything done so poorly. Took hours of phone calls and 3 (yes, THREE) additional service calls over the next TWO WEEKS to get the appliances connected appropriately and in the end, the microwave was never vented. Had our construction crew not been there to babysit the installers we wouldn’t have known they neglected to follow code on the range install, or the water line on the fridge or vent the microwave. The only correct install (I think), was the dishwasher. We flip houses so we’ve seen a thing or two. MAJOR mistake Best Buy. Go to Abt - they’ll do it right.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.

      To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Reference Ticket number: 1144694898

      -Trisha- Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cold unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, great people that did the delivery and installed unit. So far this refrigerator works better than expected. I installed a refrigerator in a RV and works fantastically we have had no problems with the unit it has been on three trips. The refrigerator actually is cooler than our refrigerator in the house, the icemaker is fantastic! The freezer is large and very useful. The next refrigerator that we purchase will be a Samsung, much larger for the home use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. Very sleek and nice and fits well in our ADU.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Sufficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for the small space we have. The shelving and organization is fair and the ice maker is not great. The ice maker makes small cubes but is prolific. For these reasons I am giving it 4 stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Best Buy gave me the greatest price. Sales representative was very knowledgeable of this product told me everything I needed to know Delivery is excellent and very respectful Highly recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in the spot perfectly..overall its a great fridge. Purchased it for the icemaker makes about 3 lbs a day which is above and beyond what a needed.I couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge compared to our old fridge only difference is down size in cu. but for wife and I great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Cool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge perfect size and does all the things fridges do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Repeat customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look good, right size keep food cold door storage great for water and milk

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look, the storage capacity, and quality.

    I would recommend this to a friend