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Customer Ratings & Reviews

$1,099.99
Save $400
Comp. Value: $1,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1468 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,468 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    WiFi smart fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, and surprisingly holds lots of food despite the counter depth size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Love it, but avoid the black stainless steel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my small space, while being spacious on the inside - the one issue I have is that the black stainless steel is a coating and it already scraping off in one corner - you pay extra for it too, so that's highly disappointing

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for my slightly smaller space. I only wish it offered a water dispenser, but otherwise it's great. My first refrigerator had a fault with the temperature gauge, I'm hopeful this one will work out fine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good looking Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fridge broke suddenly and we needed an inexpensive counter depth fridge since we are planning to do a kitchen remodel in the in the near future. It looks great and the capacity is enough for my husband and myself but gets challenging when we have guests and need to store additional quantities of food. Storage would be difficult with a family,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Great for smaller families. It has great storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pizza fits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge to replace a counter depth built in. I’m very happy with it. It’s refrigerator is large enough for the two of us. There is no water filter to worry about. Freezer is also a good size for us. Frozen pizza fits! Ice maker is in the freezer and easy to turn off. This is in our second home so it’s nice to be able to use the app to check if the doors are closed and everything is running.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The perfect fridge for our space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge met all of our needs/requirements: bottom freezer drawer, fingerprint resistant black stainless steel, smaller size for our older home. The alarm sounds when a door isn't closed properly. The shelving design offers provides more storage than expected. Looks great and works great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price . Love the size and simple design.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new fridge,it runs smoothly and I am reminded if the door is left open.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this fridge . Look so sleek and modern the color is so beautiful. And works great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is more roomier than I thought. Fit perfect in my space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love my new refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize that the refrigerator I picked out was the new counter depth style. I love it! I can see everything in there and reach everything in there. And the black stainless steel is wonderful. It gets lots of fingerprints but wipes off with a damp paper towel.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great find!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for a small space!! Has plenty of space and room to keep items organized.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking, works well love it!! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, well adjusted to my space, spacious and all the freezer have space and easily clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrig Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came back a 2nd time after having to cut the counter top. Very knowledgeable and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Bill T

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for our home in Florida. Fits perfectly in our kitchen area

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Stylish and functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Fits my kitchen perfectly. Looks great and is the perfect size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should only thing I don’t like is not being able to stand any kind of bottled drink on the shelf

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this refrigerator!! I purchased this refrigerator/freezer in 2021 specially because it had 2 separate cooling systems. I also purchased the extended Geek Squad warranty. Saturday 2/24 I came home to both the refrigerator and freezer section warm and all my food ruined. On 3/1 a Geek Squad tech came out for maybe 10 mins, said he could not fix it and said someone should call me to set up an appointment with a 3rd party to fix it. Instead I received an email about an appointment made for me on a day I was working. In 3/5 I called and rescheduled the appointment for today. I received a text from Best Buy confirming the appointment. This morning after receiving a new text from Best Buy saying I have an appointment tomorrow I called and after an hour of being shuffled around and hung up on the result is I have no appointment in spite of the confirmation text from Best Buy. They can not make me a new appointment because the hold time is 35 mins and they can not wait that long. So with already not having refrigeration for almost 2 weeks there is no end in sight and Best Buy could apparently not care less.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that the fridge is just as important as the freezer, ElizabethB. Let's get the information you need to ensure the best results when using the refrigerator.

      I have provided a link below to help you identify why the refrigerator is not cooling and how to address it. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and watching the video.

      Cooling issues with Samsung refrigerator or freezer:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/

      Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146939159) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung