Customer Ratings & Reviews
- Model:
- RF18A5101S9AA
- |
- SKU:
- 6572063
Customer reviews
Rating 4.3 out of 5 stars with 1468 reviews
(1,468 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
WiFi smart fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet, and surprisingly holds lots of food despite the counter depth size.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Love it, but avoid the black stainless steel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in my small space, while being spacious on the inside - the one issue I have is that the black stainless steel is a coating and it already scraping off in one corner - you pay extra for it too, so that's highly disappointing
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for my slightly smaller space. I only wish it offered a water dispenser, but otherwise it's great. My first refrigerator had a fault with the temperature gauge, I'm hopeful this one will work out fine.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Good looking Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our fridge broke suddenly and we needed an inexpensive counter depth fridge since we are planning to do a kitchen remodel in the in the near future. It looks great and the capacity is enough for my husband and myself but gets challenging when we have guests and need to store additional quantities of food. Storage would be difficult with a family,
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Great for smaller families. It has great storage capacity.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Pizza fits!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge to replace a counter depth built in. I’m very happy with it. It’s refrigerator is large enough for the two of us. There is no water filter to worry about. Freezer is also a good size for us. Frozen pizza fits! Ice maker is in the freezer and easy to turn off. This is in our second home so it’s nice to be able to use the app to check if the doors are closed and everything is running.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The perfect fridge for our space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge met all of our needs/requirements: bottom freezer drawer, fingerprint resistant black stainless steel, smaller size for our older home. The alarm sounds when a door isn't closed properly. The shelving design offers provides more storage than expected. Looks great and works great so far.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price . Love the size and simple design.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Noise level
Rated 5 out of 5 stars
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my new fridge,it runs smoothly and I am reminded if the door is left open.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live this fridge . Look so sleek and modern the color is so beautiful. And works great.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
New Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is more roomier than I thought. Fit perfect in my space.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
I love my new refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize that the refrigerator I picked out was the new counter depth style. I love it! I can see everything in there and reach everything in there. And the black stainless steel is wonderful. It gets lots of fingerprints but wipes off with a damp paper towel.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great find!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for a small space!! Has plenty of space and room to keep items organized.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, works well love it!! Thanks Best Buy!
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, well adjusted to my space, spacious and all the freezer have space and easily clean.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Refrig Install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came back a 2nd time after having to cut the counter top. Very knowledgeable and professional!
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Bill T
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for our home in Florida. Fits perfectly in our kitchen area
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Stylish and functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. Fits my kitchen perfectly. Looks great and is the perfect size
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Samsung fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should only thing I don’t like is not being able to stand any kind of bottled drink on the shelf
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this refrigerator!! I purchased this refrigerator/freezer in 2021 specially because it had 2 separate cooling systems. I also purchased the extended Geek Squad warranty. Saturday 2/24 I came home to both the refrigerator and freezer section warm and all my food ruined. On 3/1 a Geek Squad tech came out for maybe 10 mins, said he could not fix it and said someone should call me to set up an appointment with a 3rd party to fix it. Instead I received an email about an appointment made for me on a day I was working. In 3/5 I called and rescheduled the appointment for today. I received a text from Best Buy confirming the appointment. This morning after receiving a new text from Best Buy saying I have an appointment tomorrow I called and after an hour of being shuffled around and hung up on the result is I have no appointment in spite of the confirmation text from Best Buy. They can not make me a new appointment because the hold time is 35 mins and they can not wait that long. So with already not having refrigeration for almost 2 weeks there is no end in sight and Best Buy could apparently not care less.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that the fridge is just as important as the freezer, ElizabethB. Let's get the information you need to ensure the best results when using the refrigerator.
I have provided a link below to help you identify why the refrigerator is not cooling and how to address it. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and watching the video.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146939159) to help our team pull up your information when you message us.
Have a great day.
-Ernest-






















