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Customer Ratings & Reviews

$1,099.99
Save $400
Comp. Value: $1,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1468 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,468 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is amazing and very good cooling and freezing..

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sleek and clean. Lots of room inside for our purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy about the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Clean and sleek looking and despite being on the smaller side fits a lot. I know people complain about not changing the height of the shelves but this doesn’t bother me and be warned.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Disappointing and anything but smart

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly purchased this due to it's clean and minimalistic design, but the fridge almost instantly died after delivery. A week in, the thermostat stopped working and thawed everything out and it had to be unplugged and plugged back in to work. Best Buy replaced it, but sadly it took like 2 weeks! In other words, I couldn't have any groceries, perishables or home cooked meals for half a month. Now, I have a new second one, and the thermostat works but it's still just bleh. The ice maker overfills so every time you open the freezer, ice gets dumped out all over the floor. Also, when cleaning the fridge out, the door being left open just for a minute results in annoying beeping, where the only way to get it to stop is close both doors and re-open them. So if it takes 3 or 4 minutes to clean out the fridge, you have to open and close the doors 3 times. Sure, the WiFi stuff works so now my phone notifies me when the door opens or closes, but I have no idea who needs that feature. It also claims to have a "power-cool" option where it makes your drinks cold really fast, but it's easier to just put a soda in a freezer for a few minutes. On the bright side, at least it works now and it looks really good but those are very low standards for an item over $1,000, especially from Samsung who I normally love.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Alex, I realize that you are having problems with your Samsung Refrigerator ice maker not stopping and over flowing. I know how annoying this can be and would like to help provide some assistance to ensure you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01203469/
      If your issue persists, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143537420. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it....so easy to keep organized and clean. I also love NO FINGERPRINTS on it. Makes it the best.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 3 out of 5 stars

    Not Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My automatic ice maker has to be operated manually because it does not know when the container is full and stop producing ice. The ice cubes fall down behind the drawer and stay there r come flying out the bottom of the fridge onto the kitchen floor. Called Samsung and their people told me to operate the ice maker manually to fix the problem (I’m really mad )!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps food nice and cold and the freezer is on the bottom helps and make it easier only thing if you do need an external water filter if you ice come out dirty and check lowes they have them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and installation. In-store guidance much appreciated. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy with Purchase :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and fit perfectly in my space. Happy with the purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung 17.5 cu ft Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Refrigerator fits our needs exactly. It fit in the small space we had, and looks good there too.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 5 out of 5 stars

    i really like this fridge and would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridge itself is awesome. huge tray for ice and 2 compartments for the freezer. its not the biggest freezer but we have a chest freezer as well,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator. I am so happy with this product so far. Not a space consuming refrigerator and it’s very convenient for an apartment life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Refrigeraror

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator, so spacious and convenient to reach for the frozen food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator love the power cooling/freezing and the smart things functionality works great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! The price was good and it fits in our kitchen perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice fridge for under $1500

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, Nice look. Very functional despite "only" 17.6 Cuft. Love the counter depth as well. My wife and I are liking it more & more every day! Oh, and the fingerprint resistance stainless steel finish works very well. Lots less cleaning of the doors!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator! I need a little more time before I give it an excellent rating! Have to get use to a smaller refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Availability and delivery were perfect

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the fridge. Have a family of 5 and holds everything we need. Also helps that it is on wheels and very easy to move forward to clean underneath. Also nice to be able to get notified on app when fridge is open when kids are home by themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color most if all! Very spacious and the lighting is very bright. No more digging around for food in the fridge. All readily and easily available. Love the lower drawer, ice maker and space below in the pull out drawer. Would buy again in a heartbeat!

    I would recommend this to a friend