Customer Ratings & Reviews
- Model:
- RF18A5101S9AA
- |
- SKU:
- 6572063
Customer reviews
Rating 4.3 out of 5 stars with 1468 reviews
(1,468 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is amazing and very good cooling and freezing..
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's sleek and clean. Lots of room inside for our purposes.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Happy about the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Clean and sleek looking and despite being on the smaller side fits a lot. I know people complain about not changing the height of the shelves but this doesn’t bother me and be warned.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Freezer performance
Rated 1 out of 5 stars
Disappointing and anything but smart
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mostly purchased this due to it's clean and minimalistic design, but the fridge almost instantly died after delivery. A week in, the thermostat stopped working and thawed everything out and it had to be unplugged and plugged back in to work. Best Buy replaced it, but sadly it took like 2 weeks! In other words, I couldn't have any groceries, perishables or home cooked meals for half a month. Now, I have a new second one, and the thermostat works but it's still just bleh. The ice maker overfills so every time you open the freezer, ice gets dumped out all over the floor. Also, when cleaning the fridge out, the door being left open just for a minute results in annoying beeping, where the only way to get it to stop is close both doors and re-open them. So if it takes 3 or 4 minutes to clean out the fridge, you have to open and close the doors 3 times. Sure, the WiFi stuff works so now my phone notifies me when the door opens or closes, but I have no idea who needs that feature. It also claims to have a "power-cool" option where it makes your drinks cold really fast, but it's easier to just put a soda in a freezer for a few minutes. On the bright side, at least it works now and it looks really good but those are very low standards for an item over $1,000, especially from Samsung who I normally love.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Alex, I realize that you are having problems with your Samsung Refrigerator ice maker not stopping and over flowing. I know how annoying this can be and would like to help provide some assistance to ensure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
If your issue persists, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143537420. We welcome you to our family and thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it....so easy to keep organized and clean. I also love NO FINGERPRINTS on it. Makes it the best.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend- Cons mentioned:Freezer performance
Rated 3 out of 5 stars
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My automatic ice maker has to be operated manually because it does not know when the container is full and stop producing ice. The ice cubes fall down behind the drawer and stay there r come flying out the bottom of the fridge onto the kitchen floor. Called Samsung and their people told me to operate the ice maker manually to fix the problem (I’m really mad )!!
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .MaryT, we want you to love your ice maker. Let's have this back on track.
Please follow the directions on this link on what to do if your ice maker is making too much ice.
What to do if the ice maker is making too much ice https://www.samsung.com/us/support/troubleshooting/TSG01203469/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146115122) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps food nice and cold and the freezer is on the bottom helps and make it easier only thing if you do need an external water filter if you ice come out dirty and check lowes they have them
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
New fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and installation. In-store guidance much appreciated. Thanks
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Happy with Purchase :)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and fit perfectly in my space. Happy with the purchase :)
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Samsung 17.5 cu ft Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung Refrigerator fits our needs exactly. It fit in the small space we had, and looks good there too.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer performance
Rated 5 out of 5 stars
i really like this fridge and would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the fridge itself is awesome. huge tray for ice and 2 compartments for the freezer. its not the biggest freezer but we have a chest freezer as well,
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator. I am so happy with this product so far. Not a space consuming refrigerator and it’s very convenient for an apartment life.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Beautiful Refrigeraror
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator, so spacious and convenient to reach for the frozen food.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good fridge for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator love the power cooling/freezing and the smart things functionality works great.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! The price was good and it fits in our kitchen perfectly.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Nice fridge for under $1500
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge, Nice look. Very functional despite "only" 17.6 Cuft. Love the counter depth as well. My wife and I are liking it more & more every day! Oh, and the fingerprint resistance stainless steel finish works very well. Lots less cleaning of the doors!
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
My Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator! I need a little more time before I give it an excellent rating! Have to get use to a smaller refrigerator!
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Availability and delivery were perfect
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the fridge. Have a family of 5 and holds everything we need. Also helps that it is on wheels and very easy to move forward to clean underneath. Also nice to be able to get notified on app when fridge is open when kids are home by themselves.
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Perfect fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color most if all! Very spacious and the lighting is very bright. No more digging around for food in the fridge. All readily and easily available. Love the lower drawer, ice maker and space below in the pull out drawer. Would buy again in a heartbeat!
This review is from Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
I would recommend this to a friend






















