Customer Ratings & Reviews
- Model:
- RF18A5101S9AA
- SKU:
- 6572063
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's overall performance, sleek design, and ample storage capacity, making it a great fit for various kitchens. Many appreciate its quiet operation and effective temperature controls. However, some customers have reported issues with the freezer's performance.
This summary was generated by AI based on customer reviews.
To Small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we got it home . I realized it didn’t have a drawer for lunch meat or cheese. The shelves are not moveable and I couldn’t stand up a large bottle. It just wasn’t right for us.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for taking the time to leave this review. Let me help you on organizing your shelves.
We know that your fridge plays a critical role in your family's diet. And the larger your family, the more food you will need. You probably don't think about it that much, but where you place food in the fridge can affect how long the food lasts. Please see these links for details.
Tips for an organized Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00084845/
How to properly stock your Samsung refrigerator and adjust the shelves and bins | Samsung US
https://www.youtube.com/watch?v=pN8js9mZrXI
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145055261) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Refri
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were so polite and so careful with my refrigerator
I would recommend this to a friendLove it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space is wonderful.. Keeps food fresh and the quality is very good.
I would recommend this to a friendWow just wow!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is definitely worth your bang for your buck
I would recommend this to a frienddswan1951
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great, a little on the small side if you have a large family.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator keeps food and ice very good. I would recommend to friends and family.
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellence in store and delivery was efficient and on time. Big deal in todays world.
I would recommend this to a friendToo small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is small and shape does nit accommodate utems easily. Refrigerator set does not accommodate tall items except on the door. Large outside appearance is deceiving.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Properly stocking your fridge MaddyO, keep your food fresh and at its best. Let us help you maximize the space in your refrigerator.
This video will guide you on how to properly stock your Samsung refrigerator and adjust the shelves and bins.
https://www.youtube.com/watch?v=pN8js9mZrXI
Here are some more resources to help you organize your fridge:
https://www.samsung.com/us/support/answer/ANS00084845/
https://www.samsung.com/us/support/answer/ANS00063107/
For more details on adjusting the shelves and bins, please refer to pages 44–47 of the user manual:
https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145207255) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in my home and works great my wife is so happy with the purchase
I would recommend this to a friendHappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this product and the delivery Guys that delivered it
I would recommend this to a friendSamsung - 17.5 cu. ft. Counter Depth 3-Door French
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. Only realized there is NO FILTER for the water to make the ICECUBES. There is NO Water Dispenser. I thought there was a hidden door as other models have this compartment. Part to attach waterline to fridge is not anywhere to be found at hardware stores. We looked 5 different places. OVERPRICED for the Size of the Fridge and everything else that's not there. We returned it immediately.
No, I would not recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've already done this once how many time's are you gonna ask or send this email
I would recommend this to a friendHigh End look!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality! Looks amazing! Make sure you get the matching oven and microwave
I would recommend this to a friendSamsung Fridge - Worst Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. The fridge lasted 4 days!! Tech came out 2 days later to check it and told me that the compressor was dead and something about the mother board. They could not do anything because the fridge is so new parts are not even available. I am exchanging it and will never buy a samsung again.
No, I would not recommend this to a friendSamsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great in my kitchen.Love the quality and I'm so happy with it!
I would recommend this to a friendExactly what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for couldn't be the price
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Awesome refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was definitely a GREAT buy.I would recommend this product to anyone.
I would recommend this to a friendSamsung 17.5 cu Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For this size refrigerator it is great. Easy access and holds a good amount
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was more then expected Installers were on time and took care not to damage ealls
I would recommend this to a friendThank you bestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it.. fits perfect into the kitchen.. my wife is happy
I would recommend this to a friend