Customer Ratings & Reviews

As an RV Service Center, we upgrade lots of old refrigerators to newer residential options. This one has a sleek design, fits most spaces and has everything someone would need.

I love this fridge! I found myself without a fridge somewhat suddenly and I was scrambling to find something that wouldn't take months to get. I didn't have a lot of options that would fit in my apartment, but this one seemed like an okay option. Reader, it has been an AMAZING option. It's very spacious, but has enough drawers and shelves to make it easy to organize. It's easy to program the thermostat for both the fridge and freezer. I set up the app, but it doesn't do a whole lot other than letting me see the current temperature and sending me alerts when the door has been open for too long (it also chimes in person when that happens). But you can set up reminders about replenishing the food in your fridge/freezer in the app every x number of days too which some people might find helpful. I can only think of two cons: 1) it's weird to not have handles on the fridge. I'm getting used to it and it's fine, but it's weird to have to pull from the top or bottom of the french doors. 2) fitting stuff into the freezer is still a work in progress for us. The big drawer is a little awkwardly shaped for some items and the smaller drawer isn't always big enough for all of the flat things like frozen pizza we want to store there. We make it work, but there is a lot of shuffling around of things. We don't use the water line, so I can't comment on the ice maker. We do put our ice cubes in there, but we have to fill them up at the sink.

Great storage - nice n cold - clean sleek front Bought at outlet -great deal one dent and 2 scuffs

Love the bottom freezer and so much room! I went from a side by side and this has really added space! love the temp on the inside of the doors!

Extremely satisfied! Looks great; plenty of space; runs quietly

This refrigerator has good storage capacity and a great design.

Great refrigerator. It’s compact but very spacious and looks beautiful in the space. Very glad I purchased it

Love my fridge it looks great in my space!! It fits nicely in my smaller kitchen yet has plenty of space inside!! Easy set up and so far is working perfectly.

Sleek design. Easy access to all areas of the fridge. Plenty of shelf area. We have a seperate frezer, so the smaller freezer drawer is not an issue. Works as it should. Never going back to a top freezer or side by side refrigerator.

Nice refrigerator, clean lines and design. Stays a constant temperature inside. Internal ice tray is nice, I prefer it over a dispenser as those break. No problems with this unit at all. Freezer space is on the more limited side but fridge capacity is really high.

It is a nice fridge-freezer combo. I like being able to move the door bins to different heights/locations. I wish the shelves in the main area had more flexibility - there are few options for adjusting the height of each area and the shelf soans the entire length of the inside, so there's no possibility of having staggered heights. The freezer is a decent depth and functions well.

Initial impression: secondary unit placement in garage for additional storage capacity. Compact, functional and sufficient cooling (+ freezer). Storage bins are useful with various configurations. Satisfied with purchase and hopefully trouble free for many years. I recommend this product.

I love my new fridge, it’s sleek and fits my space perfectly. I love the Led lighting and the space. I also love the reminder if any door is left open for too long. The only thing that has given me a concern and a little bit of frustration is the loud noise it makes when it’s filling up with water to prepare the ice.

Great little refrigerator for what it is! Wish it had a water dispenser in the door, and more adjustability in the shelving. Fridge & freezer both keep their temperatures, and the design of the doors is sleek and i like the dark stainless finish. Ice maker works really good, almost too good. haha. produces so much ice that every couple months i have to dump the whole tray and have it start fresh cause it will all freeze together

Our Samsung French Door Refrigerator, was a good buy for us. When it was install there was no manual book to show us how to set the temperature, so we had to call the support tech to help us set the temperature. But all in all this refrigerator has perform very good, it stays really cold,and the freezer keeps everything frozen so far we have not had any problems. The only thing is the refrigerator should come with understanding manual.

Purchased with a 5 year extended warranty. After explaining SEVERAL times and have them verify it was gouging an RV !! Upon delivery I was informed they could not install the unit and I have NO WARRANTY!!! Upon return store twice and talking to managers , I was refunded my extended warranty and installation fees !!! But I now have a fridge with ZERO WARRANTY!!! I paid full price for a fridge without the SAMSUNG 1/10 year warranty!! When I asked for compensation they refused!!! This is exact fridge that came in my RV new !!! Built into wall opening!!! No warranties are free !! It’s built into the price !!! Best Buy charged me $250 for a 3 year extension!! ( which they refunded ) but offers no compensation for a fridge with Zero warranty that I paid full price for !!! Only informing me after it was delivered!!!!! Rated a 1 star only because 0 is not an option!!!

Love the fridge and the space! The doors are my absolute favorite!

The fridge looks nice. I like that there are no handles so that it’s more in line with the cabinets. The shelf are a little flimsy I would be worried about putting a heavy pot on the same shelf as anything else. The fridge arrived with both pull out drawers damaged. Best Buy was excellent about having a tech come out to take a look and quickly sent replacements. They were still usable in the mean time. The freezer is spacious.

I bought the Smart Counter Depth 3-Door French Door Refrigerator RF18A5101SR/AA to replace a 23 year old fridge. Just the fingerprint resistant Stainless Steel look was a huge change! The look is so sleek and modern. I love the SmartThings app and how it helps me monitor the fridge. It alerts me on my phone when doors are open too long. I’m getting used to the pull out bottom drawer freezer. I like the features of this fridge and would recommend it.

It's hard to find many models with these dimensions. I wish I didn't buy this specific Samsung model. This refrigerator happens to be super noisy (much more louder than the GE refrigerator that I've replaced). There is a whole 2-page chapter in the manual about the fridge noise with pictures, basically telling customers that the fridge noise is a known and thoroughly documented feature and that requesting a noise-related service would cost you money. Besides, its surface gets covered with fingerprint easily (like it happens with any other mirror-polished surfaces). Everything else is nice in this refrigerator. I like its generous space and WiFi connectivity. Delivery and installation was flawless.