Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,439.99

Customer reviews

Rating 4.3 out of 5 stars with 1447 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,447 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge. Bumpy start, but Best Buy made everything right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    recommended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good had this for about 3 months and every thing is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is surprising

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job and fits perfectly. Looks amazing. Love the bottom freezer. Plenty of space. Will not loose stuff way back in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New fridge !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge with a nice ice maker. Makes your kitchen look clean.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice quallity

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and compact. The setting is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Its a Beauty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, roomy, classic, it makes my kitchen looks like a million dollars!!! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Black stainless rocks

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Love my new Refrigerator! It is everything I needed and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge beeps when the door is open! I did not know that when I purchased it! I love this fridge. Plenty of room and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Looks really sexy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really sleek and modern in our modern space! So far so good. Love that it doesn't have traditional handles and is counter depth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only 1 issue

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator with 1 issue. I can not open just 1 door to pull the drawer out. Both doors have to be open to be able to pull the lower right 1 out to put things in or take out. Unfortunately due to the design of my doorways, I had a very limited choice with what I was able to purchase. But I do like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator and works great very happy with purchase would recommened

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious storage

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice led when you open the door. Lots of storage space. Love the two drawer freezer

    I would recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 1 out of 5 stars

    Not happy after spending all this money..

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had this fridge for only 10 day and so far I had cooling issues with it. It randomly stops working and what's frustrating about it the display that show the temperature is incorrect.. I call Samsung and was told to unplug for 5 minutes to reset the fridge, once I plug it back in the display show 63 for the fridge and 41 for the freezer.. (I set it at 36 and -1).. So far I lost $75 on food in 1 week...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Robbob, I understand you are experiencing cooling issues with your Samsung Refrigerator and know this is quite alarming. I would like to offer some helpful information just to ensure proper function. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/
      If you are still in need of assistance, please do not hesitate to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 114356322. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for our new home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the counter depth and minimalist look of this fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. First one I recieved was scratched. Best Buy came out and replaced the bottom drawer. They offered to replace the whole fridge but I only cared about not having the scratches. Overall, very happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so glad i got the feeezer on bottom now just have to get water line for ice maker didnt have with old pne that was here when i bought my place this past may

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my Refrigerator on 4/23/21 it’s been working very well is very spacious I really like it. Also would like to thanks the guys from the Geek squat for the great job they did installing the fridge also they make sure I was happy with everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had more then 2 level options for each shelf but over all nice fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty refrigerator with average space.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent space... Looks neat... Replaced double door fridge with this one and this was the only one we could get to fit the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New house appliance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing to complain about with Best Buy customer service and there price

    I would recommend this to a friend