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Customer Ratings & Reviews

Your price for this item is $1,439.99

Customer reviews

Rating 4.3 out of 5 stars with 1442 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Samsung 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator for its spacious interior, sleek design, and counter depth that doesn't protrude beyond the counter. They also appreciate the fingerprint-resistant finish that keeps the fridge looking clean and new. However, some customers have expressed concerns about the lack of configurability of the shelves, occasional noise, and the absence of handles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,442 reviews
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Love this fridge! A smart choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got our new Samsung Refrigerator and it is so beautiful and spacious! It is a 17.5 cu. ft. Smart Counter Depth 3-Door French Door Refrigerator in Black Stainless Steel. This one holds a lot more than my older fridge and freezer and looks way nicer. You can adjust the temperature of the fridge and freezer to any degree you need too. Right inside the fridge on the lower right side is the temperature settings. I can adjust the fridge and freezer temps separately and I can also turn on and off the ice maker. This fridge came with the attachment to hook up water to the fridge so you can use the ice maker or you can turn that feature off if you don't have it connected to a water source. It also is a smart fridge. There is an app and you can set up the refrigeratorwith wifi and keep track of different things and adjust as you need too. Also, the fridge will beep this pretty dinging sound repeatedly if you leave the doors open for too long or they don't shut all the way. Which is nice because that way we won't forget to shut door and it helps the kids remember. It has LED lighting and is energy star certified. I love the way it looks. And the outside is fingerprint resistant which is nice with 3 kids! And it is easy to clean. You can take off the door compartments and move out the trays and drawers for deep cleaning. Install was quick and it really started cooling fast. Another nice feature is that is has a leveling feature. If your house and floor is not at perfect level, you can adjust it on the bottom so your fridge is level. We had to use a board under our old fridge as our floor slightly dipped near the back wall. We defineitely love our new fridge and it just fits perfectly in our home and with our needs. Definitely recommend. We got this Refrigerator for a discount in an exchange for an honest review.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    My kitchen is happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just so in love with this refrigerator. It has really helped make my kitchen look more modern, and has more spaces to add my sons artwork! The temperature controls are super easy, and the refrigerator got cool in a matter of minutes. It has so much space on the shelves! What once used to look like a crowded mess, now you can easily find what you’re looking for. Very easy to control and monitor the temperature. My produce seems to stay fresher for longer, and also the drawers for veggies/cheese are a decent size, and holds more than my previous fridge. The freezer has a two tier set up, giving tons of space! It offers you many ways to organize your frozen items to make it easier to find what you’re looking for. I hope I have this fridge for many years, I love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Black stainless starts coming off within 3 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black stainless steel starts coming off after only three months....

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand you want to keep your fridge pristine, AlanT. We are here to help.

      Please refer to page 48 of the fridge's manual under "Cleaning the interior and exterior":
      https://downloadcenter.samsung.com/content/UM/202405/20240502101514016/FDR_RF5000A_DA68-04756D-00_EN_MES_CFR.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147650816, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 1 out of 5 stars

    Samsun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was ver disappointed in the size very small Not large enough to even put a pop right wish I could return

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to leave this review, Jrfh. Let me help you on organizing your shelves.

      We know that your fridge plays a critical role in your family's diet. And the larger your family, the more food you will need. You probably don't think about it that much, but where you place food in the fridge can affect how long the food lasts. Please see these links for details.

      Tips for an organized Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS00084845/

      How to properly stock your Samsung refrigerator and adjust the shelves and bins | Samsung US
      https://www.youtube.com/watch?v=pN8js9mZrXI

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1145062501) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Design, Noise level, Overall performance
    Cons mentioned:
    Freezer performance

    Rated 4 out of 5 stars

    Nice but beware of freezer space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot to love about this refrigerator. I have had it for over two weeks and I have been pleased with the look, the quietness, and the ability to consistently keep our items cold. I didn't know it had Wifi abilities, will look into that and what it adds to my experience. Everyone comments when they see it, where are the handles, I think I love that the most - no handles to get dirty with finger prints and knuckle prints. But there is one thing I am very displeased about this unit. The icebox area is extremely small. and with the ice maker it gets even smaller. If you like frozen pizzas - may be a challenge to house them in this model. We are retired and have little need for lots of groceries - it is just us two. But when we had a family of five, I would have to invest in an external freezer to house our food supply if I had this model. We were forced due to the space allowance in our condo to this size of refrigerator. I suspect if others are buying this size they too are in a downsize living situation and a small or smaller freezer would not be a major issue. But if you need lots of freezer space - please review before you buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    Roomy little fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller width and counter depth fridge which is hard to find. Fits our space great which is 37” but has a wall on one side so wouldn’t allow a standard size fridge to open. Despite small size is roomy inside. Only thing that knocks this down is no water filter for the ice maker and no water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Size

    Rated 5 out of 5 stars

    Yes I would recommend Best Buy and this refer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm single now and this smaller refer meets my needs. I like the finish, the sleek no handles design, and it runs very quietly. The installers were prompt, professional, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Sleek looking, smart and worth every penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy and love this refrigerator. It was easy to connect to the water line and starting making ice right away. It has given a modern and upgraded look to our kitchen. It is spacious and we were able to fit everything we had in our previous (larger) refrigerator and have room to spare. The app is so easy to use and I love that it tells me when the door is left open. This comes in handy since my daughter tends to do this all the time. The ability to turn on/off the ice-maker from the app is also a nice feature. There is no fingerprints on it and having the handles hidden. We love the smudge-proof, it keeps it clean and looking beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Exactly what we were Looking For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a French door/bottom freezer refrigerator of a particular size that would fit in a smaller space as we remodeled our kitchen. This Samsung refrigerator was the only brand that would work. It's stylish, has good capacity and is exactly what we were looking for. Looks great in our kitchen and is rated highly for reliability and performance. Couldn't be happier with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Freezer performance

    Rated 5 out of 5 stars

    so far, love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the fridge for too long but so far I am enjoying it, even though it is counter depth it still has so much room to store things and I love that it is so easy to see everything in the fridge area. I do feel like the freezer could be a little bigger, but it has worked for us so far, just still trying to figure out to organize the freezer. I love the look of this fridge, it looks so sleek and chic in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Noise level

    Rated 5 out of 5 stars

    Compact footprint with tons of space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use and runs completely silent. I have a small kitchen and the small profile is nice and the handles being integrated to the top and bottom of the doors is a huge plus. So much more space than it looks like and the bottom freezer makes it super easy access and able to stack things way better. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very spacious for the food. My refrigerator looks very organize. I am very happy with it specially because i can move it to clean below. It does not make noises.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Nice replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double door is nice. Keeps cold well. I'd like to see the freezer to have 3 drawers instead of 2 like my old fridge (lasted 22 years). 3 drawers would have made this 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is beautiful and fits perfectly into my kitchen. The only negative I have so far is that the water line is loud when it refills water for the ice machine. But overall, it's not often, so I can deal with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Took some getting used to, but loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for a few weeks now and it was a change up from having a top freezer. So far bi like the fact that it has a bit less space than my old fridge but it feels like I have more room for everything ( it sound contradictory but it's not lol) We have fewer people in our household, and tend to eat differently than we did when we had small children and teens in the house, so having all the fresh items up top makes things easier for me. I also don't have to bend down to the floor to see what's on the bottom shelf, where the lettuce always seemed to end up and usually forgotten about. The freezer holds about the same, and takes some getting used to, but it's becoming handy to keep the longer term items at the bottom of the drawer and our quick grab stuff in the top ( ice, popsicles etc). It fits in the space I have and doesn't have regular handles on the front to run into. I also like the no fingerprint yet metal look, and it's still magnetic...lol ... because we still stuck a bunch of stuff on the fridge :)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Like The Samsung Black Stainless Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because it is space-saving and having the freezer on the bottom makes it so much easier. I like that it has interior LED lighting and that it can cooperate with my local energy provider to save energy as we are on one of their smart energy plans. I would say the downside is that within a few months some of the plastic door trays for holding condiments and such are cracking and that the black stainless steel finish immediately chipped. We are careful with our appliances and yet the finish is not quite perfect and we've had a few dents as well. I love the look of it overall and the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Fridge in a compact size!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our kitchen is small so it limited us for french door options. This one worked perfect and its a beautiful fridge too! The delivery guys were great and professional too. Very happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Perfect Fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator as we needed one to fit in our small space. We literally remodeled our kitchen around it. I LOVE that this has no handles. Sleek, smart- looking and enough cu. ft for two people. The bonus is the ice maker. I only wish it had a filter, but not a biggie as we can add one to the ice maker water line later. Happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge that fits in a smaller kitchen with the same classy look. I recommend this fridge if you are looking for a nice name-brand fridge without a lot of room

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung is the one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator...tremendous upgrade from my nearly 20 year old one which i replaced. Very easy to install all container compartments. Ice cold and very Quiet. Also the size allowed me to fit through my very narrow hallway and 28" door., something that plagued me with a majority of other fridges

    I would recommend this to a friend
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