Customer Ratings & Reviews
- Model:
- RF18HFENBBC/US
- |
- SKU:
- 5889016
Customer reviews
Rating 4.3 out of 5 stars with 925 reviews
(925 customer reviews)Rating by feature
- Quality4.3
Rating 4.3 out of 5 stars
- Value4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 17.5 Cu. Ft. Counter Depth French Door Refrigerator for its spaciousness, perfect size, counter depth design, and ice maker. While some customers have concerns about noise, limited space, freezer issues, and water leakage.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love the size and works awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely worth looking into if you are planning to buy a counter length refrigerator. Fits perfectly and has great space inside . I would def recommend this to someone who are looking for a refrigerator that has space restrictions and very good price point.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Perfect For Us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a hard time finding just the right size for the space we had to work with. So happy to have found this one. We are very happy with it, since it’s just the two of us. Wouldn’t recommend this size for a big family, though the brand is serving us well.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noisy
Rated 4 out of 5 stars
Good refrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, smaller than i actually wanted but thats my fault. Works well, my only concern is that it makes alot of noise throughout the day
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:SizeCons mentioned:Limited space
Rated 3 out of 5 stars
A good fridge in compact size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good fridge in compact size. But you have to think twice before you shop in supermarket, make sure your fridge has enough space for your stuff.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi ILoveIrvine,
Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for any inconvenience if the refrigerator space doesn't meet your expectation. We understand that your fridge plays a critical role in your family's diet. The larger the family the larger space needed to store the entire family's food. Don't worry will surely notate your feedback about this matter for a better product in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Remove or replace Samsung refrigerator bins, shelves, and drawers:
https://www.samsung.com/us/support/answer/ANS00063107/
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF18HFENBSR/US
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144651285
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Fits all our needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a small space and this frige was a perfect fit. Quite and efficient. I love the lack of freezer burn and it my icecream frozen solid. I have always had the freezer on the top and I love being able to see everything on the bottom shelf of the fridge.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is an exceptional buy. The delivery went flawlessly, the men were professional and coutourious.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a refrigerator that fit exactly in the opening I had,,, this refrigerator is perfect,, and looks great!
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
This refrigerator is very nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this refrigerator very much. It is roomy and quiet. I love the freezer on the bottom and the zoned cooling. It makes ice although I chose a model without a water dispenser which I really like. It has digital controls and fits wonderfully in my kitchen. I get many compliments on it.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Limited space
Rated 5 out of 5 stars
Nice small refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in the opening I have, but a smaller interior than my last frig. Wouldn't mind smaller size, but shelf adjustment inside refrigerator and on doors, very limited. Not much space for tall items/bottles. Not able to adjust shelving to meet my needs.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Just what we wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Samsung set(our choice of pieces) and selected this refrigerator. Looks good and works good. Happy!
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ice maker
Rated 5 out of 5 stars
Fine Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with the look and it’s fairly roomy. I need to readjust some shelves so I can put taller items in it. The ice maker works great - I wish it had filtered water inside. The delivery was done professionally and quickly.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Great fit and finish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this refrigerator for the break room at my office. The counter depth fit perfectly in alignment with the cabinets and has been a very attractive addition.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung refrigerator is an excellent product. I was looking for the same exact counterdepth refrigerator.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noisy
Rated 4 out of 5 stars
fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a beautiful fridge - fits perfectly. It is a little noisier than I had expected but its ok. Lots of interior space.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
Great for small spaces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect in my space and looks terrific. Works well too and really enjoy the ice-maker. Lot's of storage inside and really helpful led lighting. Only thing missing is a water dispenser - but not a deal breaker.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
This is so perfect for my average size apartment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refridgeator for my average sized apartment, it made my appartment look huge and porche
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge works fantastic the minute is hooked up. A great size for my kitchen with it's modern look and not noisy as well.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noisy
Rated 4 out of 5 stars
few pet peeves
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes all kind of noises, laud in comparison to our old Whirlpool. The freezer drawers do not close by themselves
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
french door frig with freezer on bottom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had a limited space, fits nicely. freezer drawer doesn't open as wide as i'd like. works really well.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great for counter depth needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something that fit right quarters, looked good, and wasn’t ridiculously expensive. This fit the bill. I read reviews prior to purchasing and there were concerns regarding loud sounds and others having to return defective products. I actually had to return one due to a loud buzzing alarm sound which soubddd like the motor failing within two weeks after getting the product. Best Buy worked well with me and gave me another and I haven’t had problems.....yet. I would recommend the product however hopefully I get a few years before running into another problem. If it happens I’m avoiding Samsung at all costs.
This review is from Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
I would recommend this to a friend

