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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2709 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,709 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the design and including the black stainless steel finish. Interior works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Refrigerator so much I'm so happy with my Samsung Electronics thank u BESTBUY

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refridgerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my movie room. Needed a compact refrigerator for the basics. Works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Service was horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refridgerator was missing a piece that connect the line to the icemaker. Called bestbuy several times, saying that they will send someone out to get it fixed. When we finally got someone to come out, they said that they need to order the missing part and they will call us, which they never did. We buy so many refridgerators and other appliances from Bestbuy for our rental houses and never had a single problem! We were thinking of buying 3 more for our triplex since it looks very sleek, but that won't happen now

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, price, enough space for the bar project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a fridge with no freezer, I got one that can be freezer or just the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Refrigeratorbackhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my refrigerator with the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good frog

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good priced refrigerator that runs very well. Includes Ice maker. Seems great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great small refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size seems to work well even though it’s in a warm garage area as spare refer and freezer space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Attractive looking, plenty of room in frig and freezer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Height dimensions on BB site are over stated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found out height dimensions of new refrigerator were 3" smaller than those listed at BB sight so requested a larger replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frankie

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Keeps temperature nice and cold. Perfect for two people.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design and functions. Simple and unique

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Total Obsession

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my fridge. It’s very roomy, very cold

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! It's not large and bulky, the perfect fit. Love that the freezer can turn into extra fridge space.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a lot quieter than my 26 year old Kenmore and cheaper to run

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Good office fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little fridge for my office break room. Love that it has an ice maker!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good looking appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again. Smaller in size but perfect for square footage in kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Not good at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color nice design but i believe is not gonna last for so long is already making noise like an old one i definitely donot recomend this item

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sapoxl3,

      Thank you for sharing your experience, it's helpful on how we can improve our products and services. I'm happy you like the color and it's sad knowing that you are experiencing noisiness in your refrigerator. Please be aware that a refrigerator is never completely quiet, even when it's new. In fact, new fridges may be louder as they settle into place.

      Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation. This guide will review potential noises and advise you of any steps you should take when there is something you can do to prevent the noise.
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      Moving forward here are other options to speak with our representatives for further assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Support:
      1-800-726-7864

      Stay safe,

      Reference Ticket Number: 1144200070

      ^Mila Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Extra Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome. Works great. Fits well in the space. All in all, we are happy!

    I would recommend this to a friend