Customer Ratings & Reviews
- Model:
- RT18M6215SR
- SKU:
- 5731901
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.
This summary was generated by AI based on customer reviews.
MISSING PARTS NOT COOLING ENOUGH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5/15/2024 The Samsung refrigerator was delivered with a missing on door, the right top side, we have waited over 30 days and it has not arrived, The fridge does not cool properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We are here to assist you anytime. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to follow up on your fridge's missing door.
Should your fridge experience cooling issues, please follow the steps below, hover your mouse over the hyperlinks, and watch the instructional video for tips.
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Have a great day.
-John
- Pros mentioned:Size
Good quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect of you have a small kitchen Easy to clean works great
I would recommend this to a friend - Pros mentioned:Size
Great value Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great smaller profile fridge. It's excellent as our 2nd outside garage fridge.
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big samsung fan. This refrigerator was better than what I expected and love the color
I would recommend this to a friend- Pros mentioned:Space
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the led look when the door opens. Plenty of room. We enjoy the electronic settings.
I would recommend this to a friend Great Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge for the price, great garage fridge
I would recommend this to a friend- Pros mentioned:Size
Fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and size it’s a great overall refrigerator
I would recommend this to a friend - Pros mentioned:Noise level
Love my new refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new refrigerator is incredible, saving 30.00 per month on electric bill, silent also, i am in love with it.
I would recommend this to a friend Samsung top freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My vegetables and fruits are staying fresh longer in the humidity control bins at the bottom of my new Samsung top freezer refrigerator, than they were before in my old refrigerator. Only issue I have with my new refrigerator is that I wished it had ann additional storage compartment on the door. There are only 2 instead of 3.
I would recommend this to a friend- Pros mentioned:Size
Great second fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smaller fridge. The light in the freezer is great.
I would recommend this to a friend Fantastic refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to have a 2nd frig for additional food storage when our children visit. One of the main selling points for me was the ability to use the upper compartment as a freezer or a refrigerator. This feature makes this a fantastic appliance. Additionally, both storage areas can be easily set up to accommodate what you need to store. And it’s a Samsung, with all the quality you’d expect from this company. I recommend this appliance very highly.
I would recommend this to a friend- Pros mentioned:Space
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and great space!!! Looking forwar to purchase the matching stove.
I would recommend this to a friend nice frig for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice refrigerator for the money and inexpensive enough for tenant use.
I would recommend this to a friend- Pros mentioned:Size
Good for small spaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good refrigerator for a small area. Nice ice feature. A good and simple fridge
I would recommend this to a friend - Pros mentioned:Space
Very good simple refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly fine. Has enough space for everything and freezes food at the right temperature
I would recommend this to a friendBrand response from Samsung
Posted .Great news, Refugio16. Thank you for being the best part of Samsung. ^Lo
- Pros mentioned:Ice maker
Great frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung refrigerator is wonderful comes with ice maker we use them for our small motel on the beach.
I would recommend this to a friend - Pros mentioned:Size
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator! It looks great and nice size and great price.
I would recommend this to a friend Perfect extra fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps everything cold and, in freezer frozen, even in 105 degree temps. Love it!!!
I would recommend this to a friend- Pros mentioned:Ice maker
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very impressed with this purchase. I really like the option to use the freezer as a fridge. Its a great function.
I would recommend this to a friend Not a bad fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is not bad except that the manual is hard to understand to figure out the settings. It is an ok fridge.
I would recommend this to a friendBrand response from Samsung
Posted .Hello rogie,
Thank you for sharing your experience with us and your satisfaction is our topmost priority. We apologize that the manual is hard to understand to figure out the settings. We will surely notate your feedback for better service in the future.
I highly recommend clicking the link below that may resolve your concern:
https://www.samsung.com/us/support/answer/ANS00080450/
Kindly check the user manual for the operation guide: See pages 29 to 34.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
You may also use this link for regular maintenance or your refrigerator:
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RT18M6215WW/AA
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144297329
Thank you for choosing Samsung. Have a great day.
-Trisha-