Customer Ratings & Reviews
- Model:
- RT18M6215SR
- SKU:
- 5731901
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.
This summary was generated by AI based on customer reviews.
beautiful
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great refrigerator. love the color, flexible shelves and pull out drawer
I would recommend this to a friendGood refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little smaller inside than I thought it would be, but it's a good refrigerator.
I would recommend this to a friendMy Samsung new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great item that I got from Best Buy! My new fridge came right on time.
I would recommend this to a friendGreat for garage!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our garage for extra drinks. Works great. Would definitely recommend.
I would recommend this to a friendWow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my best purchase at bestbuy so far. I surpass my expectation. The twin cooling system is amazing.
I would recommend this to a friendAnother Besr Buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for a very nice refrigerator. Bought it for my daughters. They love it.
I would recommend this to a friendSamsung review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cools great freezes great storage a little compact
I would recommend this to a friendPlease stay away from this fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge died after the 3rd day of delivery. I lost all the food in the freezer and fridge. And worst of all this happened during the hottest days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jaja,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator not cooling properly. We understand how important it is to keep our food safe in a cold and clean place to keep it fresh and edible. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Cooling issues with the refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RT18M6215SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144587922
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this refrigerator. Want french doors but wouldn't fit current living situation.
I would recommend this to a friendNew Samsung Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! It was the best purchase Ifor my needs!
I would recommend this to a friendGood Fridge except for icemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Fridge has an automatic ice maker but it is ineffective and produces very little ice. Other than that it. Seem fine
No, I would not recommend this to a friendFresh and Clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire Best Buy team did a wonderful job. The delivery team was amazing.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the finish and how well it works for the price.
I would recommend this to a friendNew Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It runs quietly keeps foods fresh longer. I love the color.
I would recommend this to a friendGood refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking, work excellent, very good distribution on the inside and plenty of room
I would recommend this to a friendPurchased to replace garage refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open item in the store. Needed to replace refrigerator in garage, so far so good.
I would recommend this to a friendGood refridgerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and have only used it for 2 weeks. So far so good.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge; excellent communication by the techs on the install.
I would recommend this to a friendSize is good for an apartment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I was told that the refrigerator was at the Ontario location and I get there the next day And the facility said they did not have it on the premises I waited two hours outside to be told it was at the facility When I Finally received the refrigerator the shelves were not in the refrigerator I had to go to the facility to complain
No, I would not recommend this to a friendNice refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a basic white refrigerator but it’s just what I expected. Just like what was pictured
I would recommend this to a friend