Customer Ratings & Reviews
- Model:
- RT18M6215SR
- |
- SKU:
- 5731901
Customer reviews
Rating 4.5 out of 5 stars with 2710 reviews
(2,710 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the ample size, reliable ice maker, and spacious interior of the 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone. Many appreciate its quiet operation, attractive design, and the versatility of the FlexZone compartment. Positive feedback also highlights the reasonable price and the stylish color options. However, some customers have noted concerns about the door's ease of closure, fingerprint resistance, and shelving arrangement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Rated 5 out of 5 stars
Nice, basic fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions as desired. No frills, just a basic design that can squeeze into small spaces but still has plenty of interior space for items.
This review is from Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was poor, ice maker did not work coz of missing parts and they came to fix but failed , it took many , many weeks, still did not work. I got myself someone to check what was wrong , finally he fixed it . Samsung and Best Buy was not able to help me
No, I would not recommend this to a friend- Pros mentioned:Ice maker
Rated 5 out of 5 stars
Great fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is working great. The ice maker is wonderful and I like the alarm that sounds if you leave the freezer open to long, great for safety.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Love this refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is beautiful inside and outside. It has plenty of room in freezer & for cold refrigerated items. Makes our older kitchen look updated & clean.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 1 out of 5 stars
TERRIBLE EXPERIENCE w/ Best Buy & the fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this refrigerator from Best Buy during the pandemic and finding a fridge in stock was already a challenge. We finally received the fridge and 3 weeks after we got it we came home from a trip to find that it had stopped working and everything in the fridge had gone bad. A service guy comes out to look at it and said the compressor had gone out. It was a BRAND NEW FRIDGE! We were not about to pay to fix the compressor. We called Best Buy to return or exchange it and they won't take the fridge back because it's past the 15 day warranty -- we are barely out of the return period. I paid you $800 to sell me a faulty refrigerator!!! Pretty absurd and we'll be taking our business to buy our appliances and TVs elsewhere. Never again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter
(https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142440469. We thank you for being a part of the Samsung family. ^Brad
- Pros mentioned:Space
Rated 5 out of 5 stars
Better than the 80’s thing I had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Footprint is smaller than I had previously and the space inside the refrigerator is easier to use than my older 80’s refrigerator. Would reccomend.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
This one is very big
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Fridge because its size, really big and you can store most of stuffs inside it with the cheap price easy to purchase
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just me and my two small kids and this is the perfect size for us. I love the drawer in the top of the fridge part!
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 5 out of 5 stars
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a sale item. The price was great. A little deep but great fridge.
This review is from Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Great refrigerator lots of space
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love our new refrigerator. It has lots of space and storage and features we aren't even using but may someday. We really love it
This review is from Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
WORKS GREAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consistant temperature in frig and freezer. Can hardly here it run. No ice maker installed. Like the LED light in freezer. Would recommend
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge didnt know had a all freezer or all fridge mode very handy indeed!!!!
This review is from Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Garage Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little pricey for a garage, but there were not many options available. Good size for a second fridge, no complaints.
This review is from Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great Fridge for the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had the fridge a few weeks now so for that reason only given it 4 stars. The fridge is working great, looks great & the price was very reasonable. Inventory though was limited (1) & I had to pickup the fridge from the store (delivery not available). That is another reason for the 4 star. I had to make arrangements and pickup the fridge (45 minute drive). So far overall, I am happy with the fridge and recommend if you can find one.
This review is from Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
exactly what we needed. Delivered at time promised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is excellent. We are using it as a back up refrigerato only which includes using the freezer as a refrigerator
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 1 out of 5 stars
KNOCK, KNOCK
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really pleased with the Samsung stove I purchased last year, so when it was time to get a new refrigerator I chose Samsung. Within a month of delivery, the refrigerator began making a knocking sound. The frequency of the knocking would vary between once every few hours to a few times an hour. I contacted Samsung and they arranged for a repair person to visit. We eliminated the ice maker as a source (not hooked up and shut off). After looking at a few other possibilities, he basically said this is normal and might go away. Three and a half months later, it hasn't gone away. If this is normal, it is the first refrigerator I have owned or been around that a knocking sound is considered normal. So now every hour or so the refrigerator reminds me how much I regret purchasing a Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator. You stated that your appliance was less than a year old. I would love the opportunity to chat and see when we could get a certified Samsung Technician scheduled to resolve your issue. Record the sound for the technician and you will have proof of the sound for examination. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142738984. We thank you for being a part of our growing Samsung family. ^Brad
Rated 5 out of 5 stars
Great deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my beer fridge therefore many good nights have been dedicated to this baby. It gets the job done for a good price!
This review is from Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great for Mom's Condo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was doing a small kitchen update in my mom's kitchen. Had to replace a dishwasher, so decided to replace all kitchen appliances. This is the perfect frig for her!
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Space
Rated 3 out of 5 stars
Damage item, no call back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My fridge was delivered but was damaged in one spot. Not too bad I still kept it and dude told me to call for discount on item. I did I left messages for call back but have not received any. Tech told me I should get money back if I reported it. But noone has answered my calls or called me back from the 800 number he gave me. But great fridge I love it dent and all. Has great space and easy to open. Holds alot.
This review is from Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Chillin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size fit... hard to find refrigerators that are on the “smaller size” but seems to have a lot of room. Looks sharp too.
This review is from Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
I would recommend this to a friend
















