Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 64 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and ice maker as positive aspects of the 18 cu. ft. Top Freezer Refrigerator with Ice Maker. Many appreciate its size and functionality as a secondary refrigerator. Positive comments highlight the effective cooling, reliable ice maker, and pleasing aesthetics. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 64 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best freezer ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees help me get a fridge and this is the best fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great fridge, Looks great, perfect for basement or extra fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dont know what you want

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lOVE LOVE LOVE LOVE LOVE LOVE LOVE THIS REFRIGERATOR

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Loved

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, efficient and beautiful! Love it ! I do recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Work for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fitted refrigerator that fit my need within budget

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, great as a second refrigerator. Priced about right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator, everyone from the delivery workers to the salesperson where excellent service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    first stainless-steel fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light in the freezer which is really cool - nice storage on the fridge door narrower than expected but ok could use a larger freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great deal on this and the fridge looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for the Kitchen the ice maker is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in the store when picking it out. Looks nice and seems to work nice so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good refrigerator. It was a good deal but it was a bundle deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of room to store food.like the shelf spaclng.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator meets all our needs for an office 20 people. Plenty of room in both the fridge and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me, works absolutely wonderful,,Gets really cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less is Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was smaller than my original but it suited my needs and will help reduce my electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you so much for great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was fantastic.Ed, the store and the delivery guys were great.Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    homeowner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy the way is came,door opened wrong way,The top was not wrap and mark up.Don,t know how to use the ice maker ,no manual.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello PatriciaK,

      We are aware of the difficulties you had with your refrigerator. We can give you the information you need.

      This refrigerator model features a reversible door. For instructions on reversing the doors and using the ice maker, please refer to pages 36-49 of the manual available at the link below.

      User manual
      https://downloadcenter.samsung.com/content/UM/202503/20250325063654532/TMF_RT6300F_DA68-04817B_EN-MES-CFR.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150728885) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 1 out of 5 stars

    Do not buy anything bigger than a breadbox at BB

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the worst company to buy an appliance from. Horrible customer service. Salespeople call and ask you to return their call but do not leave a phone number. Techs are not trained on optimal delivery practices. Techs insult customers when they can't do the job. I will never buy from BB again evereverever.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your frustration and appreciate you sharing your experience with us. Your feedback is important, and we want to ensure your concerns are directed to the appropriate team for review.

      For assistance with your experience at Best Buy, please contact Best Buy’s Customer Service Department at (888) 237-8289. They are available 24 hours a day to help.

      Leo Samsung

  • Rated 1 out of 5 stars

    Ice maker issue

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two months the ice still tastes like plastic. Nothing wrong with our water in this region. I went back to Best Buy, and they advised us to contact Samsung. Samsung were not any help. Lousy experience in customer service all the way around.Stuck with ice you can’t put in a drink.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KelliG,

      We understand the frustration if your water tastes like plastic. We are here to help.

      We recommend flushing 11 liters of water (approximately 6 minutes) through the filter before use to remove impurities from your water line. Additionally, we recommend using a water line with copper tubing and connecting it to a potable water source. Please refer to your user manual for more details. Refer to pages 18-23, "STEP 4 Connect the water line (Applicable models only)."

      User Manual
      https://downloadcenter.samsung.com/content/UM/202503/20250325063654532/TMF_RT6300F_DA68-04817B_EN-MES-CFR.pdf

      If the water still tastes plastic after flushing, we recommend consulting a local plumber to check your water line.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150817033) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

Sponsored