Customer Ratings & Reviews
- Model:
- RT70F18LASRAA
- SKU:
- 6610981
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the overall performance and ice maker as positive aspects of the 18 cu. ft. Top Freezer Refrigerator with Ice Maker. Many appreciate its size and functionality as a secondary refrigerator. Positive comments highlight the effective cooling, reliable ice maker, and pleasing aesthetics. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Thank you so much for great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was fantastic.Ed, the store and the delivery guys were great.Highly recommend.
I would recommend this to a friendhomeowner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy the way is came,door opened wrong way,The top was not wrap and mark up.Don,t know how to use the ice maker ,no manual.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello PatriciaK,
We are aware of the difficulties you had with your refrigerator. We can give you the information you need.
This refrigerator model features a reversible door. For instructions on reversing the doors and using the ice maker, please refer to pages 36-49 of the manual available at the link below.
User manual
https://downloadcenter.samsung.com/content/UM/202503/20250325063654532/TMF_RT6300F_DA68-04817B_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150728885) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Do not buy anything bigger than a breadbox at BB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the worst company to buy an appliance from. Horrible customer service. Salespeople call and ask you to return their call but do not leave a phone number. Techs are not trained on optimal delivery practices. Techs insult customers when they can't do the job. I will never buy from BB again evereverever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your frustration and appreciate you sharing your experience with us. Your feedback is important, and we want to ensure your concerns are directed to the appropriate team for review.
For assistance with your experience at Best Buy, please contact Best Buy’s Customer Service Department at (888) 237-8289. They are available 24 hours a day to help.
Leo
Ice maker issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two months the ice still tastes like plastic. Nothing wrong with our water in this region. I went back to Best Buy, and they advised us to contact Samsung. Samsung were not any help. Lousy experience in customer service all the way around.Stuck with ice you can’t put in a drink.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KelliG,
We understand the frustration if your water tastes like plastic. We are here to help.
We recommend flushing 11 liters of water (approximately 6 minutes) through the filter before use to remove impurities from your water line. Additionally, we recommend using a water line with copper tubing and connecting it to a potable water source. Please refer to your user manual for more details. Refer to pages 18-23, "STEP 4 Connect the water line (Applicable models only)."
User Manual
https://downloadcenter.samsung.com/content/UM/202503/20250325063654532/TMF_RT6300F_DA68-04817B_EN-MES-CFR.pdf
If the water still tastes plastic after flushing, we recommend consulting a local plumber to check your water line.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150817033) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way overpriced and would not adjust price for former sale price
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Paul,
To better address your concerns about the price of the refrigerator, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
- Pros mentioned:Design
Nice features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish with great features such as Smart Controls. Wish it had a deli drawer though but plenty of room in the veggie bin.
I would recommend this to a friend Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge but we received one that didn’t work!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how frustrating this must've been for you; how you feel is completely valid. Let's further assist you with this, ArmandC.
We would like to speak to you personally to gather more information about the fridge and better assist you with your unit. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148931245, to help our team pull up your information.
Have a great day!
^Chrystel
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product quiet size is on small side keep that in mind but that was good for me
I would recommend this to a friend
