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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 128 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the spacious interior, quiet operation, and well-functioning ice maker of the 19.5 cu. ft. 3-Door French Door Refrigerator with Wi-Fi. Many also appreciate its compact size, fingerprint-resistant finish, and sleek design with no handles. However, some customers have expressed concerns about the limited adjustability of the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 128 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge !!! Can’t complain ! Definitely recommend it to everyone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Drawer freezer space useless and won't stay shut

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig fit 39" opening with a wall on the right where you need at least a three inch gap to get the door wide open. I loved the refrigerator part, but drawer freezer is one small dump space. Even without an ice maker, it's tiny. The bottom "dump in" part is less than 12 inches wide and slopes up. It's only good for kid or man type foods like huge bags of French fries or popsicles. This doesn't work for carefully prepped frozen soups, beans or casseroles. And after 3 weeks it won't stay closed and ruined my frozen food. Will switch to standard side by side and push it over to the right to give a gap on the right. I also suggest the new Kimchi Samsung 17.5 for a small space.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad that you brought this up, Dallasowner. Let's help make your fridge organized and more space-efficient!

      Having an organized freezer is just as important, if not more important, than an organized fridge because the freezer is meant to help food last as long as possible. Learn more from these details.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      You may also watch our youtube video about "How to properly stock your Samsung refrigerator and adjust the shelves and bins":
      https://www.youtube.com/watch?v=pN8js9mZrXI

      Refrigerator or freezer doors will not close:
      https://www.samsung.com/us/support/troubleshooting/TSG01001017/#middle-or-freezer-pull-out-door-on-the-refrigerator-does-not-close

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145312739, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Samsung Pearl white refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love my new refrigerator..it is besutiful looks better thsn i e pected

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Shelves need more options for height adjustment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator & freezer with nice controls. The issue I have is the shelves have limited adjustments so many items (bottles, etc.) have to be laid on their sides & cannot stand upright.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    LOVE THIS FRIDGE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a few months. Usually that's when things begin to fail. NOT THIS! LOVE THIS FRIDGE!! Its super quiet, (something very important to me), the size is perfect and its easy to keep clean. I use stainless steel wipes to shine it up, and wow! No prints. Stays cold, no glitches, no hassles....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refirgerator and install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship, right on time and very considerate employees.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Happy with it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this fridge for a week and love it so far. Ice machine works great. My only knock on it is that tall items like a water pitcher need to be in the side drawer unless you want to take one of the shelves out.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Compact Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size but fine for just the two of us. Disappointed that it did not come with its own water filter for the ice maker. Biggest downside is that tall items care very limited. Takes getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Met all of our expectations and more!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Very spacious, ice maker machine is fabulous and the lower freezer has a great deal of space The entire refrigerator is very well lit and provides more than adequate space for bottles on the inside of doors. WE LOVE OUR NEW 19.5 cu.ft SAMSUNG FRIDGE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator, it came with all the bells and whistles! I highly recommend it !

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Samsung 19.5 French Door

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with plenty of space, love the bottom freezer, the only complaint is that I thought I was getting counter depth as advertised would of fit better in my small kitchen make sure you measure... But the extra space is nice 5 stars on the space

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there jons, I want to say congratulations on your new Samsung Refrigerator and appreciate you for pausing your day to share your review. I am glad that you are happy with your machine and it was able to fit in your area. We are glad to welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Cons mentioned:
    Shelf adjustment

    Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this fridge for almost 2 months so far, and we love it. My only complaint is I wish the shelves allowed for a little more adjustment because things like our large Britta filter, do not fit.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great purchase and satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been thrilled with our purchase of this Samsung Refrigerator. I wasn't sure about the freezer room but it has worked out great. The ice maker works wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    my new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! great looks, great size! use of available space is well thought out/designed. stainless steel doors are easy to keep clean and shiny

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Brenda

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love-love-love it! It was hard to find such a great fridge to fit the space I have in my kitchen, There is so much space in fridge and I love the bottom freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great kitchen appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stainless steel refrigerator provided the look and space I was looking for in a medium sized refrigerator. Happy I chose it.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very Stylish and Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish and spacious. Better than I expected. Love the SmartThings alert about door open. Love the stainless steel look. Would highly recommend this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Denver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had refrigerator for 4 days. So far it is quiet and operates perfectly. It fits in the space I have. Took 2 1/2 months to get here.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    My refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelving is not adjustable Not even tall enough for a qt of milk Have to use doors for anything tall

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this refrigerator for 2 1/2 weeks opened it up and it was 65° in the fridge and the ice was melted in the freezer. I called Samsung service and was told to unplug and then plug unit back in. I did this and about two hours later it started cooling back down. I told them this was not acceptable and I wanted a service call. It took two weeks to get a service person here. I am now waiting for parts to come in with no idea when that will be. If it wasn't for all of that, I like the design of the unit, but I'm concerned it will quit again and I'll lose everything in it again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Patc, I am glad to see that you were able to get a speedy service from one of our certified technicians for your Samsung Refrigerator. If you need any additional assistance, we are here for you via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143749809. We thank you for being a part of our Samsung family. ^Brad Samsung

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