Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- |
- SKU:
- 5754512
Customer reviews
Rating 4.5 out of 5 stars with 3157 reviews
(3,157 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Easy setup, Sound quality
Rated 4 out of 5 stars
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for the price I paid. Good sound, easy setup
I would recommend this to a friend Rated 5 out of 5 stars
Great system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good for the price. I would not recommend for a big space. My living room is small so it does project well.
I would recommend this to a friend- Pros mentioned:Easy setup, Sound quality
Rated 3 out of 5 stars
Looks Sharp!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first soundbar system. I decided to purchase this one. It's good for now, but I know in the future I will be wanting more. The sound is quite normal to me, nothing theater-like. But, I must say, the set up is so easy, the the sound is very clear.
I would recommend this to a friendBrand response from Samsung
Posted .kelleyscuties:
I’m glad to see you are loving the audio performance of this Samsung HW-M360 Soundbar and thank you for sharing your first soundbar system experience with us!
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Thank you for choosing Samsung!
- Samsung Solutions
- Pros mentioned:Easy setup, Sound quality
Rated 4 out of 5 stars
works great with my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and exceptional sound. I would recommend this!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Low profile and great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted a sounds system that wasn't super expensive and something that didn't need mounted on the walls. We don't watch a lot of movies but we wanted better sound from additional speakers other than the TV. This system is great!
I would recommend this to a friend Rated 5 out of 5 stars
Great speaker for my room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker works really well for my room but i am planning to put it in my living room and it would still be great.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Samsung sound bar especially if you are using a Samsung tv the one remote controls everything. Sound quality is impeccable and we constantly get lost in feeling like we are in a theater
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up, the sound is outstanding and clear
I would recommend this to a friend - Cons mentioned:Subwoofer
Rated 4 out of 5 stars
Loud soundback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is loud. I like the available options such as movie setting and that there's a separate volume setting for the subwoofer. The subwoofer isn't as loud as expected and the clear option doesn't clear up the dialogue as expected. Overall it's much louder than just my TV speaker. I hope when I get a second subwoofer I can give this 5 stars.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is not only sleek to look great mounted under the TV, the sound is fantastic! Big Bang for your buck!
I would recommend this to a friend- Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
another great samsung product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great sound bar easy to hook up and excellent sound
I would recommend this to a friend Rated 5 out of 5 stars
Beautiful music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a sound bar and never thought I would want one, but love music so I gave this a try. Very worth my money.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't looking for anything over the top. Just easy to setup with good sound and perhaps a few bonus features. This soundbar hit the mark. Setup took seconds. Very good sound fills the room, with the wireless subwoofer adding some strong bass. Bonus was the Bluetooth connection which my Alexa connected to very easily.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes my Smart TV sound so much better. Can also be used as Bluetooth speakers for my laptop or cell phone. Can be adjusted to suit the user. Woofer is great I can understand conversations in programs much better.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love the sound from the setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased right after we upgraded to a 4K tv and player to have the whole Samsung setup. Fairly simple setup and sound quality is good. Kind of a weird design with the orientation of the Samsung logo facing upwards on the soundbar instead of forward, not a deal breaker just a strange move on Samsung’s part.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
better than i expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear hearing aids but the clearer sounding from the sound bar was amazing. No one informed me when I purchased my 71 inch Vizio television recently that I should consider buying a sound bar. Headphones which I usually wear are good but annoying so with the sound bar now I do not need the headphones any more.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 4 out of 5 stars
Good sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Good sound for a mid price sound bar.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Rated 4 out of 5 stars
Great soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar for its price. I just wish it was louder.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
The sound is really good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to hook up and the sound Was phenomenal and you can run the TV without it being on or you can have the volume up or down in the base sounds really good with it I would recommend anybody to buy this from Best Buy
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Impressive sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Call me surprised. I wasn't expecting much considering the cost and the fact i wanted something simple for our bedroom. Wow lots of base and no distortion. We have a JBL Bar 3.1 in the family room that shakes the walls and this though it isn't that could easily be enough for even a main audio source.
I would recommend this to a friend





