Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- SKU:
- 5754512
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.online with Best Buy is super- just make sure you get it before 5 days is over.
I would recommend this to a friendGreat price, excellent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Handles a decent sized room just fine. Great look, very user friendly.
I would recommend this to a friendGreat Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product. This is the second one I have purchased.
I would recommend this to a friend- Pros mentioned:Sound quality
Wonderful sound boost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad we added this soundbar to our GLED Samsung TV! We didn't realize how much difference this soundbar and subwoofer would make in the quality of the sound. Absolutely terrific for movies and music! Excellent purchase!
I would recommend this to a friend excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product excellent price great value I would buy another one!
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound bar for day to day tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and overall performance is very good. Hard to believe such a lightweight thin bar can produce such great sound and the woofer does the same and weighs way less than old woofer I had
I would recommend this to a friend - Pros mentioned:Price
Good, but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must have had high expectations because even though this sound bar performs, it doesn't knock your socks off. Was hoping more boom for my buck. I got it on sale so that makes things easier. Pairing with the rear "not really wireless" speakers was a cinch.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my new Q TV. It was reasonably priced, so I was a bit skeptical about how it would sound. Well, it sounds great. I have a Bose system on another TV and honestly, I like the sound of this Samsung system just as well.
I would recommend this to a friend Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice lil sound system purchased for my bedroom . Better than what I expected .
I would recommend this to a friendGreat sounds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar sounds awesome especially with the wireless subwoofer!
I would recommend this to a friendGood system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good system for larger wall mounted TVs,however there is no Bluetooth
I would recommend this to a friend- Cons mentioned:Compatibility
Syncing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The syncing with my tv to this device is a bit off but it doesn’t bother me. It’s a 2sec difference between the audio of my tv to the sound bar. My tv is a different brand. May want to recommend buying this device if you own Samsung tv
I would recommend this to a friend Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my parents who needed more sound. Great addition.
I would recommend this to a friendNice entry-level Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a studio loft so I didn't need any over powering sound system. I exchanged the 240w soundbar for this one (320w) and there is a noticeable difference. It sounds much more clear as I was having an issue with dialogue not being crisp enough via the TV speakers alone. Additionally the subwoofer adds a nice dimension to the sound quality. I also paired the soundbar with the small surround sound speakers. The speakers themselves are quite small but they definitely add quality to the whole experience. Great buy for the money in my opinion. I only gave 4 stars, not because I'm unpleased, but I feel like 5 stars should be reserved for a truly immersive experience. Can I give 4.5? Haha.
I would recommend this to a friendGreat Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this...works with my TV, my phone, or any other device i hook it up to.
I would recommend this to a friend- Pros mentioned:Sound quality
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. So much easier to hear the TV. I always had good stereo speakers and was concerned about my music enjoyment. Totally impressed with the sound and bass. I also love not taking up room with speakers. Totally recommend.
I would recommend this to a friend - Cons mentioned:Volume
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this after listening in the store. It sounded nothing like that at home. It did not deliver any of the loud crisp sound that I heard in the store. I would opt for the next higher model or even the top of the line one from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .iamskywalker,
Thank you for purchasing this Samsung HW-M360 Soundbar System. I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can also reach us at:
1) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
2) Facebook Messenger: http://m.me/samsungsupport
3) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
-Samsung Solutions
- Pros mentioned:Sound quality
Great sound for small room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound when watching regular TV but enhanced sound when watching movies and listening to music. Great for small room or apt
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar and subwoofer have very good sound and is good quality for the price. We have it in a room that is 12x14 and the sound is more than adequate.
I would recommend this to a friend Good little entry level soundbar/sub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great with my Samsung TV, and it has blu-tooth connection too
I would recommend this to a friend