Customer Ratings & Reviews
- Model:
- HW-M360/ZA
- |
- SKU:
- 5754512
Customer reviews
Rating 4.5 out of 5 stars with 3157 reviews
(3,157 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the soundbar system's sound quality, praising its amazing sound. They also appreciate the easy setup process, especially when connecting to Samsung TVs. However, some customers have concerns about the volume, as higher volumes can make it difficult to understand dialogue. Additionally, a few customers have mentioned that the subwoofer could be more powerful and the remote control can be difficult to open.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
great suraround systemu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this system the sound is great and fills the room like in a movie theater which I wanted and very happy with the availability nd service that I received at best buy
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Incredible Surround Sound!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for almost 2 years and it’s still amazing! All my fam and friends want my sound bar! Incredible theater sound and bass! Easy to use!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Nice buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar has great sound (2.1) and hefty base. We put the base box behind our couch and it gives a great theater experience. I use an optical connection, but there are several options.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing! So happy with this purchase! Didn’t realize what we were missing until we bought the sound bar with the new tv. Love the Bluetooth option to play music.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
This works perfectly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my mom because the speakers on 46" Samsung we're producing a lit of static. This soundbar was the perfect solution. The sound is great and you can also stream music. Love it.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Get this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Samsung Q6F QLED TV and I was shocked at how much better the sound is on the TV with the sound bar. The woofer I am not sure. I haven't heard it at all.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: Bluetooth connection so I can play Spotify or Pandora music with great clarity. Con: the remote looks exactly like my TV remote so I have look at which one I'm grabbing...
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this soundbar, it has amazing quality that enhances any sports game or move. The subwoofer definitely adds a lot of bass and helps to further resonate deep spounds
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Huge Improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a budget flatscreen TV and the speakers on it were just terrible. Got this soundbar/woofer combo and it was an immediate improvement. Sound is great, especially for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
great soundbar if you can get it on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.has great sound and the wireless subwoofer has some nice lows. i wish the bass was a little deeper. definitely worth it if you can get it on sale like i did. not worth full price
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great speaker for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a higher quality sound bar to replace my old 4 year old one. This one was one of the nicer but cheaper options. Good sound quality, easy to use and very sleek.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, minimal installation. Excellent sound for the price. Has remote control and multiple inputs. Bought one for myself and one for.my parents and they love it also.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound Bar for a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter got her husband a new smart tv for Christmas, and I decided to get a new sound bar to go with it. They hooked it up right away. They're enjoying the great sounds.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on Black Friday because we were tired of having the tv speakers all the way up with terrible sound. this bar is great when watching movies or sports.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and sound of my soundbar. It is the perfect size for my loft area, easy set-up and the sound is awesome.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Awesome sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best things I could have bought out of Best Buy. The quality and the easy steps to set up! anything I play feels like it is right it in the room with me literally
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
Great Sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Really like the wireless satellite speakers for sounds surround. Very easy to set up and start watching your favorite movie.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my new smart tv for our bedroom and the sound is great! Price was also a bargain. Sounds as good as our expensive system downstairs. Very impressed.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 3 out of 5 stars
Sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great. Hookup was easy. But could not get this model to turn on and off with the TV. Ended up upgrading to the 4 series.
I would recommend this to a friendBrand response from Samsung
Posted .Smlaker71:
I am glad to see that the 4 series soundbar is working out well for your..and apologize that you had issues with the M360 model.
If you should ever have questions, concerns, or need assistance, please reach out to Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  http://m.me/samsungsupport
4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Thanks for choosing Samsung. We appreciate your feedback.
- Samsung Solutions
- Pros mentioned:Price
Rated 4 out of 5 stars
Good Product for the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was only looking to boost my TV sound a little. The salesman tried getting me interested in a more expensive model, but this one does exactly what I want! I really like this product.
I would recommend this to a friend





