Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1856 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the sound quality of the 2.1-Channel Soundbar System as great, especially with DVI. They also appreciate its easy setup and Bluetooth connectivity. However, some customers have concerns about the remote control being broken, the volume not being loud enough, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,856 reviews
  • Rated 3 out of 5 stars

    First Samsung "meh" Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a bedroom that already has a Samsung 40" TV (which I love). I intentionally bought the Samsung sound bar to match, even though I had GREAT results previously from a Vizio sound bar in a different room. The Samsung connection was extremely difficult to insert, and I was extremely disappointed that it didn't "auto sync" with the TV (like my previous experience with the Vizio; literally plug and play with ZERO hassle). This is the 1st time I've been let down by a Samsung purchase. The sound bar works, and does what it's supposed to do, but I give it a 6 out of 10 stars. Slightly better than average.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      DellTab

      Thank you for purchasing this Samsung Soundbar System .
      I am sorry to hear that you were not completely satisfied with the user experience.

      Your user feedback is also important to us and will be shared with our product team for future improvement.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/


      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great tv system

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had now for a couple of years and I love many things about this system: Easy to use remote Quality sound (treble and bass) Simple design and easy to install under tv Looks nice when mounted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OPEN BOX MISSING ITEMS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model as a guaranteed inspected and approved sound bar for my new TV. It works fine, but when first opened the bag for the remote had been torn open already and the battery and battery cover were missing. I called customer service 3 times, spending well over 2.5 hours total on the phone trying to get the parts replaced. I was extremely disappointed in the lack of customer service over the phone from BestBuy. I finally had to drive to a store location and they did replace the missing parts. But the incompetence I encountered over the phone will definitely discourage me from purchasing from BestBuy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very clear voice; understand dialogue at lower vol

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this because it allows us to use much lower volume and I can understand the dialogue better. Suitable for smaller spaces; not going to blast the neighbors but that is not my goal when I listen to music or tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my dad who has a hearing aid but still likes to crank the TV. The speakers on his TV are horrible so bought this for him. The wireless subwoofer makes very clear bass and LOUD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for a small price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe that I can get movie quality sound in my den with this sound bar. The bass is awesome and the sound realistic. Great clarity with streaming blue tooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another quality Samsung product. Does an excellent job providing easy "surround sound" to your entertainment system (note that this was hooked up to all Samsung equipment, so do not know how it reacts with other brands)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for the price. could have a little more bass but just replaced a more powerful receiver system and just needed to get used to it. took a few tries to get it going, the directions are a little lacking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Most Awesome Sound!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product about three weeks ago and let me tell you I will never go back to another Soundbar the amplifier is Awesome the subwoofer is Awesome plus the bar itself is Awesome you can't beat it!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has great sound for the money. Only drawback is that the voices don't always match the video. A little annoying at times. Hard to get synced up.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Angie:

      Thank you for your review of this Samsung Soundbar System
      I am sorry to hear that you are experiencing issues.

      Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and my family and I have been enjoying using this item. I would surely recommend it to others. In fact my brother is considering buying the same item after seeing ours. Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge Improvement!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with the sound from my set - i think worsened a bit as it was in a cabinet/ent center. This soundbar w/ the sub-woofer brought the entire system to life - movies are now much more enjoyable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome sound, and easy to set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas. The tech was so helpful at the store I ended up getting myself one too, and so happy with the black Friday price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great system for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my mother-in-law has been wanting a sound bar for awhile since most sound comes through the back of the television & she said it sounds muffled. she really enjoys the sound & it was very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's loud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My roommate and I have this in our living room and our music can be heard throughout the apartment. I love that I can wirelessly connect my phone via Bluetooth and walk around the apartment with a solid connection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for smaller rooms

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall, had a little trouble connecting to the Bluetooth with my phone at first. But the sound quality is nice, and the set up was easy.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Heynow

      Thank you for purchasing this Samsung Audio product. I am glad that you are happy with the experience, and I hope the Bluetooth connection is working for you.

      Should you need assistance with the Bluetooth connection or any otherfeatures or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Easy setup

    Rated 3 out of 5 stars

    Decent sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat easy to setup, however I can't get the subwoofer to work. The light is on but I hear no sound emitting from it. Otherwise, the sound is pretty decent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for sound enhancement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for the person that would like a deeper more realistic sound that is above the TV speakers. These are more powerful and for the money just what i was looking for at the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker system really improves the sound of my 60' tv. Had better low end sound. Don't expect it to sound great like a high end stereo system. But for the money it greatly improves the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this sound bar is fantastic. Others said the bass was that great, but I have found it to be very good. Keep in mind, this isn't a Bose or high end sound bar, but definitely worth the money.

    I would recommend this to a friend