Customer Ratings & Reviews
- Model:
- HW-K360/ZA
- |
- SKU:
- 4925100
Customer reviews
Rating 4.5 out of 5 stars with 1856 reviews
(1,856 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the sound quality of the 2.1-Channel Soundbar System as great, especially with DVI. They also appreciate its easy setup and Bluetooth connectivity. However, some customers have concerns about the remote control being broken, the volume not being loud enough, and compatibility issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Clarifies Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have some hearing loss and this soundbar delivers crisp amplified sound that fills the room. I'm very happy with this product.
I would recommend this to a friendRated 4 out of 5 stars
1st time purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound with only one issue. I think the base is too loud, even though I have the settings with it turned down. But other than that I am happy with my purchase.
I would recommend this to a friendRated 4 out of 5 stars
Big improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is your basic low end model. Huge improvement over the TV speakers. Full sound on a budget! Only 4 stars because there isn't any HDMI connection. Optical cable only...
I would recommend this to a friendRated 5 out of 5 stars
Bought this open box and love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this open box and it works exactly as I expect. It's not the top of the line at all but if you want clearer sound from your tv with a little boom this is the product for you.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good low end sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, sound bar has only optical input. No HDMI. Sounds good on TV. Could not attach to older surround sound system..
I would recommend this to a friendBrand response from MrSamsung
Posted .Pirate1449:
Thank you for your review of this Samsung product.
Your experience and feedback are important to us and we will share your thoughts with our product team.
Should you need assistance or have questions, please reach out to Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Rated 5 out of 5 stars
Gym audio system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something for a medium size gym room that would be load enough for a class to jazzercise to. Work perfect in our 30 X 40 room.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Works good for a low volume living room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine in the appropriate setting, much better than the tv speakers. However I can't seem the tweak the level of the sub.
I would recommend this to a friendBrand response from MrSamsung
Posted .DavePom:
Thank you for your review of this Samsung Soundbar.
To better assist you, please reach out to Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Rated 4 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this as a Valentine Day gift for my husband. It gets pretty loud and sounds clear. We don't do too much entertaining so it's perfect for our everyday use.
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Works fine for a low level sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works to improve the volume of the TV, but only has a little effect on sound quality. I guess for the price it's worth it.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Mike:
Thank you for purchasing the Samsung K360 Soundbar. I am sorry to hear that you are not completely happy with sound quality.
A common misunderstanding is that customers are not placing the soundbar with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on BestBuy.com and zoom in on the photos) If you have incorrectly placed the soundbar with the display side down and the SAMSUNG logo perpendicular to the floor, you will experience muffled or low quality sound because the unit will be resting on the speakers.
Should this not be the case for your concerns and you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Rated 4 out of 5 stars
Good for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for the price. I actually like this one, the cheapest, better than the higher priced one. I wish it had more treble, but bass is full and not overpowering.
I would recommend this to a friendRated 4 out of 5 stars
Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since this was one of the less expensive sound bars I wasn't expecting to much,, But this is a really good sound bar with excellent bass/sub. I am extremely pleased.
I would recommend this to a friendRated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are in the process of moving and no longer could use or needed our surround sound in our old home. This suits our needs much better that having wires around from our old unit.
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about getting one of these. But it was an open box so the price was a steal. I didn't set it up myself. But it seemed simple enough. Quality is pretty good.
I would recommend this to a friendRated 5 out of 5 stars
Strong audio quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very crisp bass, strong audio quality overall, volume is pretty good too (not stellar but for only a soundbar/SW it will suffice). System is also expandable which is good.
I would recommend this to a friendRated 4 out of 5 stars
Great sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume on my Samsung TV was not loud enough. I got the sound bar and it works great. The optical cable is hard to use but once it got connected it worked great
I would recommend this to a friendRated 4 out of 5 stars
worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a must have when buying a new tv we bought 2 Samsung tv's & 2 of these sound systems. they work very awesome together
I would recommend this to a friendRated 4 out of 5 stars
great soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product really wish i had spent the extra money to get the higher wattage bar. That is my fault this product will last forever and it fills a ' 20x15room
I would recommend this to a friendRated 4 out of 5 stars
Worth the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you live in a condo or apartment its perfect. The 130 watt subwoofer is just enough to not blow the house down. Otherwise, go with the 300 watt for the bass.
I would recommend this to a friendRated 5 out of 5 stars
Love the sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome clarity and set up is very easy also, when watching a movie it sounds as if your in the theater, highly recommended.
I would recommend this to a friendRated 4 out of 5 stars
Awesome sound bar for the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar with the intention of upgrading eventually. I have to say that I am very impressed with the balance on both the high and low side.
I would recommend this to a friend







