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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1761 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, easy setup, and price of the 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Audio (2020). Many customers rave about the unexpectedly amazing bass and great sound system. However, some customers have experienced issues with Bluetooth connectivity, volume, compatibility, and power.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,761 reviews
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar makes my TV sound just like the movies. I have it hooked up via the cable that came with it. I wish the remote was Bluetooth. I use my TV remote to turn volume up and down. It must be positioned just right. You can't just hold the button down to turn it up. You have to click for each level you want your sound to be. I don't like that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Hurricane

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I would buy it again. The sound bar quality is very good and I would tell a friend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for our loft area hoping it would create an awesome sound while watching movies. It has done exactly what I wanted and more, it may be a 2.1 but it's a rockstar and I might put one in the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns wimpy sound on Tv Into quality sound experience. Recommended by home advisor and is great for our set up.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great sound system!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar and subwoofer sounds amazing!!! So glad I purchased this. Worth the money for sure! Would recommended to others! Super easy to set up and pair. I used the optical cord to connect to my new Samsung tv for best connection!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker system, paired to the new Samsung tv no problem. Sound quality is fair and overall a great system.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Perfect for any room

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to have for your tv! Set up was super easy ,granted our tv is also a Samsung . We had WiFi issues in the beginning by the router was too close to the TV but once we changed the router it’s been flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    T450 Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent. I recommend the same soundbar to my friend and he was happy with the purchase too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great home theater sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of home theater speakers with healthy low tones to make your movies and tv shows come alive. Super easy setup. All cables requires are included! Great value for the price. Would definitely recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    A little weak.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit too low even when on high volume. Sound is clear though.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ariviere80,

      Thank you for purchasing the Samsung HW-T450 Soundbar and for your review. I am very sorry that you are not happy with the volume of your soundbar. Simply changing the Digital Output Audio Format to PCM can help. You may want to try changing the Digital Output Audio Format to PCM.

      This can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)

      If your Digital Output Audio Format isn't set to PCM, like for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 5.1 or 7.1), whereas PCM provides great sound quality for stereo speakers.

      If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality.

      I hope this helps. For further assistance with settings, features, or functions, please contact Samsung Customer Support at:

      For further assistance, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Awesome Sound!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got the DEEP bass (i hadn't even added woofer volume yet) and great crisp sound from the bar. I got this open-box and it was basically brand new. Very little set up required. Cables were a bit short, but most cables are nowadays.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Remote to dark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system give out incredible sound but the remote needs work..Its too dark and small especially if your older

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great starter speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers have great sound quality but lack in power in certain aspects but great overall for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and exactly what I wanted nothing more or less good machine great sound and the woffer works good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a decent soundbar for the price. Good sound and adjustable settings for the sub-woofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once hooked up had good quality sound. Slight dificulty in hooking up for a very novice with electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great voice clarity, awesome bass, this was a great purchase. Worth every penny in my opinion. I set it up in my living room and now movie nights are like we're right at the theater with the amazing surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 3 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. The sound is nice and clear. My biggest issue is getting it to sync with any non-animated shows on Netflix, Hulu, Prime etc. I've followed the instruction manual to adjust it, but it just won't get just right. It's always off by just a bit. I don't have cable, so I'm not sure if they would still have the same problem.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kate,

      Thank you for purchasing the HW-T450 soundbar and for your review. I am very sorry for the sound synchronization issue you are experiencing. Please be sure you have the latest firmware update. You can update your firmware to ver. 1043 by using a USB device. You can find the firmware update on the product page of your HW-T450 soundbar on the Samsung website.

      If the video on the TV and audio from the soundbar are not synchronized, press the SOUND CONTROL button on the soundbar remote, until you see AUDIO SYNC on the display. You can then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.

      I hope the above helps to solve your issue. If you need further help, please reach out to Samsung Customer Support at:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound, Remote Needs Work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Silly remote makes no sense, every time you turn up the volume it goes to mute...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    sound bar review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have enjoyed the sound bar so far......very easy to use and Sean helped me to set up properly

    I would recommend this to a friend