Customer Ratings & Reviews
- Model:
- HW-T550/ZA
- |
- SKU:
- 6400703
Customer reviews
Rating 4.6 out of 5 stars with 1348 reviews
(1,348 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the soundbar's exceptional sound quality, praising its awesomeness. They also appreciate the easy setup process, describing it as simple and smooth. While many are pleased with the price, some express concerns about connectivity issues, particularly with the soundbar disconnecting from the TV frequently.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung HW-T550 2.1ch Soundbar with Dolby Audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After many years of just "plain" television, well, actually we haven't watched real TV channels since 1988. There was too much nudity that we felt uncomfortable with on TV with our children. We have had a Television, but only to watch the movies we chose. Now, the addition of this soundbar provides us with amazing sound for the set we just bought. I think if just might be worth it.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Samsung sound bar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing. Great bass. Easy to setup. Looks great also.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Great system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and works perfectly with tv and Bluetooth. Wireless subwoofer is awesome.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Great quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me a long time to find the right sound bar. I got another brand and it was ok but lacked features and settings. This one can’t be beat for the price. Great quality of materials, super easy to set up, if you have arc you can use your tv remote and the volume goes actually one by one not like other brands. It has several settings but I always keep it on virtual x. The subwoofer could be a little punchier though. Other than that? Plug and play with great volume.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 3 out of 5 stars
Great sound, but need to reset often.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great. We ended up using optical cord for our wired surround sound that had a messed up optical cord, so we are using the bluetooth feature for this soundbar. Sometimes it shows as paired, but the sound doesnt come out. When that happens we have to either turn off and turn back on or unplug qnd replug. If this wasnt a multiple occurance, I would had rated higher.
I would recommend this to a friendBrand response from Samsung
Posted .Anna:
Thank you for purchasing the Samsung HW-T550 and for your review. I am very sorry you are occasionally not hearing any sound from your soundbar. You may want to check that the cable connection is not loose. Remove the cable and connect again.
You may also want to initialize your soundbar again by pressing the - + (volume) buttons at the same time for at least 5 seconds. “INIT” appears on the display when the soundbar is initialized.
Please also make sure that you have the latest firmware update (ver 1002.0). You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device.
For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
- Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for the money. Easy set up and use. Works well with the Sony tv
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Good Value and Sounds Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and super easy to set up. Perfect match for my new Samsung tv.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
My surround sound system
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, the sound is just like being in the movies
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great sound and easy to set up. If I had more than one TV and buy another set.
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
Great sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar and sub! Sounds great and the price is right
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Sounds great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound with the additional subwoofer. Easy to setup and use quickly.
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
solid pick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid woofer and sound bar for the price point. Great addition to the TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best in class
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried many other soundbars for similar price, Sony, Vizio, Bose solo and few Samsungs. For under $300 maybe even $350 this is the best sounding soundbar you can get for tv, movies and music. Ps: Changing the sound mode makes a huge difference, the DTS Virtual mode got the best clarity.
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
Great Home Theater System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar and the bass is really good. Best bang for the money by far.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was super easy to set up and Sounds is perfect for my living room !!
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy setup. Definitely would recommend for the price.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Good value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great value. Pretty easy to set up. Happy with my purchase
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wasn't expecting too much from this since it was only $249, but I was pleasantly surprised! I bought it to replace the sound of a new TV that had horrible speakers. I wanted it to be able to drown out the sound of my noisey upstairs neighbors. It not only got the job done but it gave them a little taste of their own medicine. I couldn't be more happy with this purchase!
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Concert Quality Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first soundbar so I shopped around a LOT. I shopped based on the specs and ordered for curbside pick-up. That was so easy and when I got it home and hooked it up - very easily by the way - I was very pleased with the sound quality and styling of the unit and subwoofer. I use for all of my TV viewing and it makes the experience so much more immersive and enjoyable.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 5 out of 5 stars
Remote Complaint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the sound bar, only complaint was the remote too hard to even try to get open to install batteries. Even though Samsung sent a new romote-still could not open it. Once it was hooked up -happy Geek Squad could let my remote control sound bar. Did not need the remote that I/family could not open. Wanted to rid myself of that remote.
I would recommend this to a friend











