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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the soundbar's exceptional sound quality, praising its awesomeness. They also appreciate the easy setup process, describing it as simple and smooth. While many are pleased with the price, some express concerns about connectivity issues, particularly with the soundbar disconnecting from the TV frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,348 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good small soundbar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good sound from the soundbar, definitely recommended for small/ medium-sized spaces. Bass from the woofer is good as well, more boom than low level bass though.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    great productsou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shipping was quick, sound quality is excellent. set up directions were easy, bluetooth connection simple and smooth,.. love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Sound is crystal clear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to setup it took me less then 5 min the Dolby digital and the virtual x is crystal clear when you play a video game

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised and straightforward install. I now have quality sound that is directional and I can enjoy much better.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Perfect for the apartment and has enough features. Everything was easy set up and very detailed on how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar works extremely well! It sounds fantastic and I am very happy. The bass and treble is a perfect balance. Dialogue in movies sound fantastic but you still get the good rumble from the bass during scenes. I would definitely recommend this sound bar! I got it as an open box excellent condition and it came looking great minus a beat up box and I saved a ton of money! Overall, a great product.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Samsung Sound Bar, It's okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new Samsung 65" TV, as most are aware Samsung has a Fantastic TV picture/colors but their Volume/Sound stinks. Purchased Samsung Sound Bar System in hoping that it would compliment the new TV. I'm not impressed. Pairing the Soundbar to the TV, still need to increase the volume and there isn't much Zing to the sound by adding this soundbar system. Disappointed with this product. I should of went up another step in price on a different soundbar system. If your on a budget, save your money for something better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jodie:

      Thank you for purchasing the Samsung HW-T550 featuring Smart Sound technology that auto-detects what you are watching and adjusts settings for the best experience. I'm sorry to see that you are not completely happy with performance.

      To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: STANDARD, SURROUND SOUND, GAME, SMART, or DTS VIRTUAL:X.

      You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).

      I hope this tip helps improve your sound experience. If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Nice sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a sound bar before, but thought it would be good given the size of my room. I connected this item to a new Samsung curved screen TV. The separate subwoofer is surprising. The sound is even - not jarring, but you can definitely tell it is there. The only problem I had is with both Samsung remotes. I actually purchased the sound bar because I went in to Best Buy for help with opening the remote for my new TV. Other than that, connecting the sound bar was painless. I am happy that I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has amazing sound and the bass booms just right i also like the look of it i will be buying this again for another room

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I own 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these now for different rooms. They are overally powerful or loud but a great value for the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Full sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, the base is really good! I was able to mount it very quickly and using a infrared sound cord makes this sound so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Samsung 2.1 sound bar with this LG and I was delighted with this LG. Much better sound than the Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar sounds great, better than expected. The surround sound setting is my favorite setting, feels like a movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really nice system!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system really sounds great! The bass really comes through! It really makes my Samsung TV watching experience enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! For the price I think it’s just a great deal I mean what else can you add I just love with my Samsung tv of 65’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice setup for beginner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar and subwoofer are built in high quality. The soundbar is perfect fit between the lags of 65" Samsung TV. The base is gentle in a good way that won't bother neighbors but still provide decent woof. It's a budget upgrade from TV build in sound system that improve to a noticeable degree. If you're looking for something blow up your mind, this maybe not for you. However, most users should enjoy it with no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound check

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product the sound is ridiculous for the price I paid but again I wish I had known I could have gotten it for cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great sound and upgrade from my older set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and instructions are clear and detailed. Nice that I have the option of adding to the system if I choose to in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Like being in a movie theater. No wires for the back speakers and it’s so fun when you don’t expect to hear something behind you

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item for the price i paid. Easy to understand instructions. Simple to operate.

    I would recommend this to a friend