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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1348 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the soundbar's exceptional sound quality, praising its awesomeness. They also appreciate the easy setup process, describing it as simple and smooth. While many are pleased with the price, some express concerns about connectivity issues, particularly with the soundbar disconnecting from the TV frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,348 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sammy soundbar

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best soundbar for the price ever. The woofer and soundbar sounds great and even have bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar sounds great. Got it for my room after buying a Samsung 65inch. Work great. Easy to install and has plenty of power.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first soundbar and it has not disappointed, good quality easy to use and to pair up; Makes watching movies better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound bar good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good for small rooms, haven’t noticed any distortion trying to crank it but I haven’t been stressing the sound bar because I’m in a small room with it

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Samsung Soundbar and Subwoofer was a good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good buy for the price. I was pleased at how easy it was to set up. It was compatible with my new 43" Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar and wireless bass speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, nice quality on the sounds it provides. I also like the simplicity of operating the various controls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Husband’s Birthday Gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my husband and his man cave. He immediately hooked it up to his tv and the sound was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Excellent addition for great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar greatly improves the sound from the television. Easy hookup and setup to work with the TV remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good bass system.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: ADJUST! The settings!. Out of the box it’s decent, but make sure you max out the bass, and treble, at +6 so the speakers can KNOCK. It sounds really good feels like a movie theater with maxed out settings. Literally Samsung is the best company for electronics, they make the best 8K TVs, LEDs, Speakers. Etc etc. thank you Samsung –Roman1

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son's apartment. It connected without issue and continues to deliver great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this soundbar April 2nd.. Sounds great. Also have a samsung 8 series Tv to go with. Works hand in hand!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Wonderful sound and easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulled the soundbar out of the box and hooked up. Couldn't have been any easier to do. So far there haven't been any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent but ... sound quality is excellent !!! I brought this gift for my husband for Christmas 2021 and he love it !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sounding and great value for the buck. Using it to run my Roku as well as my PlayStation. Would be nice if it included one extra HDMI input

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar was purchased to replace my 8 year old sony sound bar. The sound is great, voices are clear. The wireless subwoofer could use a slight range boost as it occasionally drops out only 10 ft away from the sound bar. Also I can hear voices through the sub but that can probably be fixed once I start messing around with the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great upgrade to the 7 series sound, I did add the back speakers. Got the open box, no manual easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Christmas and he absolutely loved it! It has amazing sound and so easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Switching sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but some times it switches between the TV speaker and the sound bar while watching TV.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tameka,

      Thank you for purchasing the HW-T550 Soundbar and for your review. We appreciate your feedback regarding your soundbar not maintaining the desired source connection.

      We recommend resetting the soundbar by powering it off and then pressing and holding the Play/Pause button until it displays 'INIT OK'. Power on the soundbar, and then try pairing the soundbar to your TV again.

      Please also make sure you are running the latest firmware update which includes improved connectivity. You can update your firmware by using a USB device.

      Should you need further assistance with this issue, or have any questions about features or operation, please know that Samsung is here to help. You can contact us via any of the below options:

      1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product bad service from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good, excellent sound and affordable. I only wish that Best Buy had provided an adequate service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sounding bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds real good and works well with my Samsung TV, listen to radio app during the day and it sounds awesome.

    I would recommend this to a friend